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BEST WESTERN Old Tollgate Hotel

The Street, Bramber BN44 3WE, England
Hotel amenities
BEST WESTERN Old Tollgate Hotel
Ranked #2 of 2 hotels in Bramber
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125 reviews from our community

    Trip type
Traveller rating
    47
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    18
    7
    5
Date Rating
Worthing, United Kingdom
1 review
4 of 5 stars Reviewed 9 May 2013

Bank Holiday Monday. Special Rate. Short Break. Fantastic value and venue. Five star service with a smile and humour (goes a long way). Scrupulously clean inside and out. The only negative - and it wouldn't put us off a return visit - the large, comfortable and stylish king sized bed (in 303) creaked so loud, it woke us up several... More

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Maggie P, General Manager at BEST WESTERN Old Tollgate Hotel, responded to this review
14 May 2013

Many thanks D S for your very positive review. Thank you for your comments regarding the bed I will have this looked into. Glag to read that you enjoyed all other aspects of your stay. We shall look forward to welcoming you back again soon. kind regards More

Plymouth, Michigan
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 7 May 2013

This is a quaint hotel with nice charm. The breakfast was a good value. The staff was very friendly. The location was convenient to the nearby motorways and local parks/forest for hiking and biking. Not much else nearby. The hotel is on the bus route to Brighton and nearby beach cities, Hove and Rottingdean. Check bus schedule though as the... More

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Maggie P, General Manager at BEST WESTERN Old Tollgate Hotel, responded to this review
9 May 2013

Many thanks for yur recent review. I am sorry to read that you were disappointed with the comfort of your bed. This has been brought to the attention of our maintenance team and I do hope it will not deter you from staying with us in the future. Please feel free to contact me personally and I will ensure you... More

warwickshire
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 25 April 2013

We stayed for one night recently. Arriving quite late, the hotel was very easy to find and had ample parking. A superior room was booked for us and I also requested a quiet room. We were allocated a standard room above the front door. Having asked to be moved, I was told the hotel was full and thereafter I lost... More

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Maggie P, General Manager at BEST WESTERN Old Tollgate Hotel, responded to this review
29 April 2013

Thank you for your review. I apologise that your expectations were not met at this time, I would like to assure you that I have spoken to our reception team regarding your booking and if you would like to discuss your stay further please do not hesitate to contact me personally. kind regards Maggie Parsons More

Milton Keynes, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 8 April 2013

We arrived at the hotel (Old Tollgate Steyning West Sussex) and were pleasantly surprised at the beautiful surrounding and the external look of the hotel, upon entering the reception it looked tired and dated the check-in procedure was good, we were offered newspapers and an early morning call. The corridors to the bedrooms were well decorated and had a fresh... More

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Maggie P, General Manager at BEST WESTERN Old Tollgate Hotel, responded to this review
12 April 2013

Thank you for your comments regarding your recent stay with us. I would like to assure you that the bed in room 210 is not on the floor, it is a full size double bed.with a 4ft 6 mattress. The rates that you are quoting are published in the Best Western brochure and are per person for weekday nights. Unfortunately... More

Cardiff, United Kingdom
Senior Contributor
35 reviews 35 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 30 March 2013

We stayed at this hotel for 3 nights in the 'Sunnyside' building which forms part of the complex. We were asked if we had stayed there before - which we hadn't. The girl on reception showed us where the 'Sunnyside' building was simply by taking us outside and pointing to it. We struggled up steps to the building's door with... More

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Maggie P, General Manager at BEST WESTERN Old Tollgate Hotel, responded to this review
5 April 2013

Dear Parkham Thank you for your review. I am pleased to read that you enjoyed your stay and found the room comfortable. I will pass your comments regarding the restaurant to the restaurant manager. We do hope you come back again in the near future. best wishes More

Afreton
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
Reviews in 16 cities Reviews in 16 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 25 March 2013

We had a large room in Sunny Croft, which had some original features including a fireplace. The bathroom was very modern with underfloor heating which was a real bonus. We had dinner in the hotel. I have dietary requirements and the staff were very helpful. We had two courses as that was all we could manage! Breakfast was good with... More

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Maggie P, General Manager at BEST WESTERN Old Tollgate Hotel, responded to this review
5 April 2013

Dear Linda E Thank you for your excellent review. Sunnycroft is our block of executive bedrooms all of which have been finisehd to a high standard. I am pleased to read that you found the room comfortable and you enjoyed dining in the restaurant. We shall look forard to welcoming you back again soon. kind regards More

london
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 25 March 2013

We spent one night in this hotel and found it did what it says on the tin!!! The room was clean and comfortable, the wine (house Merlot) was delicious and even better when the remains were taken home and drunk later after being 'aired', the sandwich lunch was excellent, and the dinner (carvery) was really very good for the money.... More

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Maggie P, General Manager at BEST WESTERN Old Tollgate Hotel, responded to this review
5 April 2013

Dear Dancerstansted Thank you for taking the time to write your review. I am pleased to read that you enjoyed both your stayin the hotel and the food in the restaurant. I shall pass your comments re the towel rail to our maintenance team. kind regards More

Bexhill-on-Sea, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 19 March 2013

Have just spent 1 night at the old tollgate in bramber. Firstly must say all the staff are excellent and very helpful. Rooms clean and very comfortable. Had a meal in the restuarant which was 3 course, the choice on offer was outstanding and the food very tasty and fresh. Dont forget to leave room for the great choice of... More

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Maggie P, General Manager at BEST WESTERN Old Tollgate Hotel, responded to this review
5 April 2013

Dear Mick50125 Many thanks for your excellent review. I am delighted to read that you enjoyed your stay and we shall look orward to welcoming you back again soon. best wishes More

Farnborough
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 18 March 2013

We were looking for somewhere relatively close to Brighton for a couple of nights. We had a room in SunnyCroft, just a few steps away from the restaurant. Our room was very nice with a minibar, underfloor heating in the bathroom, and air conditioning. Everything we needed had been provided. The bed was very comfortable and we both slept extremely... More

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Maggie P, General Manager at BEST WESTERN Old Tollgate Hotel, responded to this review
19 March 2013

Dear summergee Many thanks for taking the time to write your excellent review. I am delighted to read that you have enjoyed both your stay and the food. We shall look forward to welcoming you back again soon. best wishes More

Poole
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
Reviews in 16 cities Reviews in 16 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 17 March 2013

We booked a 2 night break via the Tesco Clubcard tokens and got a good bed and breakfast deal in a superior room. This turned out to be in Sunnycroft (an attractive large Victorian house adjacent to the hotel) and was spacious with a large shower room and a versatile air-conditioning / heating system. This kept the room very comfortable... More

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Maggie P, General Manager at BEST WESTERN Old Tollgate Hotel, responded to this review
19 March 2013

Many thanks for writing your postive review. Sunnycroft is our executive block and I am very pleased to read that you found the rooms to be comfortable. We are an extremely busy carvery restaurant and I will pass your comments regarding breakfast to our chefs and restaurant manager. kind regards More

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Additional Information about BEST WESTERN Old Tollgate Hotel

Also Known As:
Best Western Bramber
Bramber Best Western
Address: The Street, Bramber BN44 3WE, England
Region: United Kingdom > England > South East England > West Sussex > Bramber
Amenities:
Bar/Lounge Free High-Speed Internet Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #2 of 2 hotels in Bramber
Price Range: $
Official Description (provided by the hotel):
Just 10 miles north of Brighton, the Old Tollgate Hotel is one of the most popular 3 Star Country Hotels in West Sussex. Set within the idyllic Village of Bramber, Steyning at the foot of the Sussex Downs, you can expect wonderful customer service and comfort whilst enjoying the hotel’s old worldly charm. The modern traveller will benefit from Free Parking, Free WIFI and Flat Screen TVs in every guest room.Our award winning Carvery Restaurant offers a superb selection of perfectly roasted joints, a spectacular choice of hot dishes, smoked fish, salads and mouth watering desserts.An idyllic Wedding Reception Venue with a licence to host your Civil Ceremony. The ideal hotel near to the South Coast where you can rest your head after enjoying a shopping expedition in nearby Brighton. Perfect base for lovers of golf, walking, cycling, horse riding and for visiting the many nearby historic houses and gardens in East and West Sussex. ... more   less 
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BEST WESTERN Old Tollgate Hotel
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