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Crowne Plaza Hotel Cincinnati Blue Ash

3.5 of 5
5901 Pfeiffer Rd, Blue Ash, OH 45242
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Crowne Plaza Hotel Cincinnati Blue Ash
Ranked #10 of 18 hotels in Blue Ash
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98 reviews from our community

    Trip type
Traveller rating
    26
    34
    19
    12
    7
Date Rating
Waco, Texas
Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 29 April 2013

I stayed here for a couple of nights in April on a business trip. Reading previous reviews it seemed to be ok, but not great. Well, I'm here to tell you that if something was wrong, it has been corrected. I had the best stay. All the staff were extremely friendly & pleasant. Always with a smile and saying hello.... More

Was this review helpful? Yes 1
Danny H, General Manager at Crowne Plaza Hotel Cincinnati Blue Ash, responded to this review
6 May 2013

Dear Txponygirl: First of all, thank you for taking your valuable time to write a review of your stay at the Crowne Plaza Cinti. Blue Ash. Your comments are greatly appreciated and they have been passed on to the entire staff. It is refreshing to learn that your room was clean to your standards and that your meals and service... More

Warren, MI
Top Contributor
141 reviews 141 reviews
141 hotel reviews
Reviews in 97 cities Reviews in 97 cities
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed 11 April 2013

Sometimes you stay at a property where a 1 to 5 star rating doesn't seem like it's enough. This was one of those hotels. If I could have I'd give it a 3 1/2 rating but can't. Arrived at the hotel and being a bit of a travel nerd I could tell that this was one very old hotel that... More

Was this review helpful? Yes
Danny H, General Manager at Crowne Plaza Hotel Cincinnati Blue Ash, responded to this review
19 April 2013

Thank you for taking the time to provide feedback on your recent stay. You have a good eye and are quite correct that the hotel was built as a Ramada Inn! I am glad you brought the going through the motions front desk agent to my attention. We will use that information to for further training of our staff. We... More

MI
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 8 April 2013

Hotel and room were clean. Hotel has a neat feel to it once you get into the breakfast and pool area. Beds were extremely comfortable. Bathroom was very small. Location was wonderful for food and shopping, just a quick drive on I71 to a great area. We would probably stay here again given the right price, but this hotel didn't... More

Was this review helpful? Yes 1
Danny H, General Manager at Crowne Plaza Hotel Cincinnati Blue Ash, responded to this review
11 April 2013

Thanks for taking your valuable time to submit your review. Your comments are very important to us. Danny Hill - General Manager More

Vancouver, Canada
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 19 March 2013

This was my second attempt at finding a nice hotel off the I71 in Cincinnati. The good part is the size of the room. It is a double roomed, room a bit like a small apartment and is comfortable and spacious. Down sides are very noisy hot air blowers in both rooms. The main restuarant has not opened once in... More

Was this review helpful? Yes 1
Danny H, General Manager at Crowne Plaza Hotel Cincinnati Blue Ash, responded to this review
26 March 2013

Thank you for taking the time to provide feedback about your stay. I am sorry that your experience was below expectations, and we will use your feedback to correct these issues for future guests. Our Atrium Restaurant is only open for Breakfast & Lunch every day, and Dinner is served daily in the Lobby Lounge, and I will be making... More

Atlanta, GA
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 of 5 stars Reviewed 14 March 2013

I am a business traveler and was only in the area for one night, but I was pleased with this property. It was very quiet in my room. The bed was comfortable and everything worked correctly. The breakfast bar was very good and had a lot of choices. The property is an older property, but met all my needs. The... More

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Danny H, General Manager at Crowne Plaza Hotel Cincinnati Blue Ash, responded to this review
16 March 2013

Dear Lynn: Thank you for taking the time to review our hotel. I will pass you comments along to the staff so that they are recognized for a job well done. THanks again - Danny Hill, General Manager More

Bristol PA
Top Contributor
51 reviews 51 reviews
13 hotel reviews
Reviews in 25 cities Reviews in 25 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 14 March 2013

When I arrived I waited at the front desk for a while until someone showed up to help me. This was due to the key card machine not working. I pricelined the room and got it for $70/night so I can't complain. The bed and pillows were comfortable. The room was very small. I am guessing that had something to... More

Was this review helpful? Yes
Danny H, General Manager at Crowne Plaza Hotel Cincinnati Blue Ash, responded to this review
16 March 2013

Dear Scalwag: Thank you for taking the time to post your review of the Crowne Plaza Blue Ash. Yes, the computer for a electronic keys crashed and it did take some extra time to get the appropraite keys made for our guests. My apologizes. Danny Hill - General Manager More

Columbus, Ohio
Top Contributor
104 reviews 104 reviews
38 hotel reviews
Reviews in 44 cities Reviews in 44 cities
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed 9 March 2013

I stayed in a king room (four pillows) with sofa bed at the end of the hall on the top floor. The room was clean (although there was a small piece of baseboard tile missing in the bathroom), and everything worked. There was an outlet at the base of the bedside and desk lamps. I enjoy tea, so I'm in... More

Was this review helpful? Yes
Danny H, General Manager at Crowne Plaza Hotel Cincinnati Blue Ash, responded to this review
15 March 2013

Thank you for your recent comments about your stay at the Crowne Plaza Blue Ash with the Daylily convention. These comments will be passed along to the staff for review. Also, thank you for bringing to my attention the condition of the stairways. All the best-Danny Hill, General Manager More

Blue Ash, Ohio
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 March 2013

I am a weekly business traveler and have stayed in several hotels in the Blue Ash area. This ranks in the bottom quarter of those hotels. I have been forced to stay here by our clients at least 7 times and have never had a good experience. It is dirty, dated, noisy and has the worst Wi-Fi in the area.... More

Was this review helpful? Yes 1
Danny H, General Manager at Crowne Plaza Hotel Cincinnati Blue Ash, responded to this review
15 March 2013

Dear Jason C. Please accept my apologizes for your recent experiences at the Crowne Plaza Blue Ash. If you have an occasion ro come back to the area, I would be glad to offer you a complimentary one night stay including breakfast. Please contact me personally and I will make the arrangements - Danny Hill, General Manager More

1 review
2 of 5 stars Reviewed 18 February 2013 via mobile

My husband and I decided to stay at this blue ash crown plaza because we have stayed there before and enjoyed ourselves. We stayed in the bridal suite which was a extra $70 on the romance special that they were running through the month of February. The room was pretty much clean but really needs to be updated with carpet... More

Was this review helpful? Yes
Danny H, General Manager at Crowne Plaza Hotel Cincinnati Blue Ash, responded to this review
25 February 2013

Thank you for taking the time to let me know of your unfortunate experiences at the Crowne Plaza Blue Ash. We are taking measures to make sure that similar situations to those you experienced do not happen again. Danny Hill - General Manager More

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Cincinnati, Ohio
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 17 February 2013

This hotel is right off the freeway, so it isn't exactly scenic, but it is right in the main Blue Ash area so it is conveniently located to a lot of great restaurants and the mall and shopping area in Kenwood. Our room, king bed with a sofa, was spacious, and comfortable, and it was really surprisingly quiet. Kudos to... More

Was this review helpful? Yes
Danny H, General Manager at Crowne Plaza Hotel Cincinnati Blue Ash, responded to this review
25 February 2013

Thank you for taking the time to share your comments. We take these suggestions very seriously and use them to make the hotel a better place for our guests. Hope to see you again soon. Danny Hill-General Manager More

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Additional Information about Crowne Plaza Hotel Cincinnati Blue Ash

Also Known As:
Crowne Plaza Cincinnati
Cincinnati Crowne Plaza
Crowne Plaza Hotel Cincinnati Blue Ash Ohio
Address: 5901 Pfeiffer Rd, Blue Ash, OH 45242
Phone Number:
Region: United States > Ohio > Blue Ash
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#7 Business Hotels in Blue Ash
Price Range: $$
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Quality and convenience found at Cincinnati, Ohio hotel! The best of Cincinnati awaits you at the newly renovated Crowne Plaza Cincinnati - Blue Ash, winner of Intercontinental Hotels Group's Renovation of the Year award. While lodging in our Cincinnati hotel rooms, you can enjoy close proximity to many local attractions such as the Reds' Great American Ball Park, the NFL Bengals' Paul Brown Stadium, Kings Island and Beach Water Park. Immerse yourself in the rich history of the area with a tour of the National Underground Railroad Freedom Center, or experience Cincinnati culture with a trip to Newport on the Levee. Our Cincinnati, Ohio hotel is minutes away from Ethicon, Toyota, Procter & Gamble, Siemens, Fifth Third Bank, Cincinnati Eye Institute, Coca Cola and other major corporations in Blue Ash. Our hotel can meet your business and meeting needs with free high-speed, wireless Internet access, a 24-hour business center and more than 12,000 square feet of meeting space with audio/visual equipment. You can have all your needs met at our Cincinnati hotel with amenities that include the Town Square Atrium Restaurant, a lobby lounge, an indoor pool with sky lights, a poolside lounge and a 24-hour fitness center. Our Crowne Plaza Cincinnati - Blue Ash staff look forward to serving you. Book your Cincinnati hotel reservations now and enjoy our excellent hotel deals and rates. ... more   less 
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