Lots of interesting features to the hotel and basic but comfortable. Perhaps a bit overpriced for the room one gets. The parking garage was tight and haphazard, of course accompanied with disclaimers denying liability for damages. The front desk person was aggitated with guests, which was out of place by today's customer service standards. Not a bad place for a... More

I have to agree with tsar811's review. Our room was on the 4th floor, which the desk attendant informed us there was no internet access to yet. The rooms are bare, nothing on the walls, no decorations. There is no air conditioning and had trouble sleeping because of the warmth in the room. While it is listed as a bed... More

This is a fun, historic hotel. The rooms are basic but comfortable. The staff and residents are very friendly and accommodating. An easy walk to great restaurants, a grocery store, coffee shops, and the beautiful neighborhoods of Cleveland Heights and Shaker Heights.

Time has passed this property by, but it was quiet, convenient and friendly. The king-size bed was a pleasant surprise, while a tad too firm for our taste, but an extra pillow helped ease the situation. The guests we met at breakfast were friendly and welcoming. This certainly added to the warmth we encountered in Cleveland itself. We enjoyed the... More

Yeah yeah yeah, charming, historic, quaint, blah, blah, blah. Fact is at 99 dollars a night you are overpaying by at least half. First off the parking garage is a pain in the balls to deal with unless you still drive a Vega and you are going to have to use it because there is nowhere to park nearby. Next... More

If a modern, updated, hustling, bustling, glitzy atmosphere is what you are seeking then just pass on by the Alcatraz. Instead you will find yourself stepping into a relaxing, quiet, low-key atmosphere that is not reminiscent of its earlier years when Bob Hope held a suite there, or when the 5th floor ballroom was utilized constantly. Instead you may, or... More

This is really cool place to stay. Been here a few times, I'm originally from the area, and love staying here whenever I'm back in town. This place is very clean and it takes care of its guests.

Was really looking forward to this hotel, as we've recently returned from Spain and loved this architecture. Unfortunately, this hotel is way past it's prime. Husband had a physical at the Cleveland Clinic, which is very close, but we really were checking it out for our son, who will have a 6 week rotation at the Clinic next fall. There... More

This is an interesting place, as it apparently has Bed & Breakfast Rooms, hotel rooms, and also serves as an assisted living facility. We booked a room late for New Year's Eve, so actually ended up getting a room among the wonderfully friendly elderly people! All the guests were very very friendly, and the hotel staff was fairly friendly as... More