I have to agree with most of the submissions in here about this hotel. It appears to be poorly ran and without enought staff. The hotel is nice and remodeled well. It was a Wyngate at one time and like Sheraton does a lot, they buy an existing hotel, throw on some paint, new carpets and granite in the bathroom... More

This Four Points by Sheraton recently opened a month ago and it's a typical 3-star hotel (using Expedia/Travelocity/Priceline guidelines). The rooms are larger than other Four Points I've stayed at and the furnishings are decent. The staff is professional but clearly still learning how to relate with guests and answer simple Starwood-related questions. I didn't eat here but there is... More

This hotel was a nightmare. Everything was unorganized. They messed everything up from completely deleting my reservation, to not giving me the room I booked, to charging me for things I shouldn't have been charged for. They never seemed to have more than one person working at the desk at a time. This hotel seems to be run by a... More

How is it possible to serve sausage at breakfast still part frozen and uncooked. How is it possible to have cereals for breakfast yet no bananas. This HOTEL has been redone but it has the same old elevator with a new liner but the elevator itself has big problems. When you redo an elevator it takes more than a new... More

I was here for two weeks and while there are definitely some things they could improve on, the room was CLEAN. I always had fresh towels, the room was set nicely every day, and housekeeping respected the DO NOT DISTURB sign. And I thought the TV was HUGE for the price point of the hotel. Things they could improve on:... More

I had a business trip in Columbus in July of 2012. Based on a couple of internet reviews, I opted to stay at the Wingate at Polaris. This hotel is owned & operated by “PVS Ltd.” I don’t know PVS Ltd., nor have I ever stayed at one of their facilities before. But my impression is they simply don’t care.... More

My best friend and I had a 5K race in downtown Columbus and she booked two rooms each with 2 double beds. When we got there in the evening there was no one at the desk, the girl who was working was sitting on the other side of a wall, and we stood there for about 5 minutes before she... More

The room itself was oddly decorated (nothing matched) but it wasn't harsh or annoying. (muted tones) Room itself was spacious, CLEAN!, and well appointed. Our room (as I imagine most) had a small refrigerator and microwave. We chose a king sized bed which was very comfortable (not too hard/soft) and 4 soft pillows (not large or luxurious, but no complaints).... More

We had stayed in a Wyndham in the Playhouse Square area of Cleveland a number of years ago and greatly enjoyed the experience. This experience at the Columbus property was not as pleasurable. When I had made the reservation, I found the man with whom I worked somewhat short with me. Upon arrival other items detracted from the experience. The... More