I have stayed at this particular hotel at least 10 years running. It has always been my first choice when visiting the Hilliard area. This year however (Oct. 29,30 2011) I noticed that the hotel had lost it's usual splendid appearance. It was apparent that the lobby, hallway areas, and rooms had been painted with the same cream colored paint.... More

I have stayed at many hotels, and I found this Best Western to be exceptional. The room was affordable and exactly what I needed. The customer service definitely exceeded my expectations! Thank you! More

The people here were great. When we checked in a car wreck had knocked the power out but they helped us to our rooms with flashlights and the power was back on in 2 hours. Room cleaners were very friendly and everyone always ready to help. Breakfast was nice and it was a busy weekend but they kept it stocked~!!... More

I'd say my stay wasn't that bad for the price. Room was comfortable but some what dirty. I was working at the computer desk and as I tried to move the desk lamp away from my PC, I saw a cloud of dust right underneath the lamp base. That makes me think that, the hotel is clean from the top,... More

Attended the Ohio State Fair , and spent the night . Grandson was in the " all Ohio youth choir " . Needless to say the day was long and hot , the hotel was welcoming as was the room . Very nice place and reasonable . The free breakfast was nice and check out was a breeze . The... More

I found this hotel through Priceline, and booked a room due to the cost, the location, and the amenities that were offered (I have 3 small children, so the pool, refrigerator and microwave were a plus!). Check in was quick and easy, however when we arrived at our non-smoking room on the 2nd floor I was upset to find mold... More

We chose this Best Western for its location and reasonable price and were not disappointed. The lobby area is attractive. There is plenty of space for out-of-room socializing. The staff were friendly and efficient. The rooms were comfortable. The bed had crispy clean sheets and was quite welcoming for sleep. There was no surrounding noise that we noted. The expanded... More

Worst hotel I have ever stayed in. And being a business traveler, I've stayed in plenty. My family was in Columbus for a volleyball tournament, and the team picked this hotel because it was somewhat close to the Convention Center, and on the cheaper side. What a mistake! First off, we were on the 2nd floor, and as soon as... More

Conveniently located just west of Columbus on the Interstate, this was the first all suite BW we have stayed at. We found it due to a coupon from one of those roadside magazines, and it was a great find, especially at the coupon rate. The rooms are very large and comfortable, with refrig and microwave. No freeway noise even though... More