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All 141 Columbus hotels

Holiday Inn Columbus Downtown Capital Square

3.0 of 5
175 East Town Street, Columbus, OH 43215
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Holiday Inn Columbus Downtown Capital Square
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Ranked #78 of 141 hotels in Columbus
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121 reviews from our community

    Trip type
Traveller rating
    15
    38
    33
    16
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Date Rating
Stafford, UK
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 28 May 2013

Definitely not the best Holiday inn I've stayed in. Very tired decor and customer service poor. Better staying at one on the Holiday Inn expresses or the Crowne Plaza. Tried to get room service breakfast but waited over an hour and was then told it would be another 30 mins+. Staff unhelpful and not enough staff in the dining room,... More

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Cincinnati, Ohio
2 reviews
3 of 5 stars Reviewed 27 May 2013

Clean, friendly staff, doesn't stink. Now that I've gotten that out of the way. The hotel is old, the food service is down to a bare bones staff and I believe that the manager was the waitress as well. The elevators are a bit creepy, and most of all THERE IS NO CONTINENTAL BREAKFAST. So, my boyfriend and I suffered... More

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IHGCare, Guest Relations Manager at Holiday Inn Columbus Downtown Capital Square, responded to this review
10 June 2013

Dear Margaret E, Thank you for writing a review about your recent stay with us. We work very hard to ensure our facilities and service are superior and we strive to be the best Holiday Inn around. It sounds like we fell below your expectations. We take all reviews positive and negative very seriously, and your feedback will help us... More

Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 27 May 2013 via mobile

The Wife and I stayed at this hotel last week and were quite pleased. We wanted to stay close to the Arena District without the Arena District price. Our room was clean and spacious. The staff was very friendly. It is only 1.5 miles away from the Arena District. We enjoyed our stay and would stay there again when we... More

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See 2 more reviews by Dstuart225 for Columbus
east coast
1 review
5 of 5 stars Reviewed 21 May 2013 via mobile

Took a girl road trip to Columbus for Rock on the Range. Last minute planning.. We wanted to book a cheap notel by the venue so we could cab, leave separately if we wanted, etc.. We get there.. The hotel was closed. No idea why Travelocity was still booking rooms there. We were running late.. So I decide to hop... More

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Indiana
Senior Contributor
44 reviews 44 reviews
16 hotel reviews
Reviews in 20 cities Reviews in 20 cities
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed 6 May 2013

This is a hard one. Parking - outside, gated lot. Check in - quick. Very polite. Very helpful. Room - cracked/patched ceiling in the bathroom, initials written on the wall behind the bathroom door, porcelain wearing off the tub, peeling wallpaper in the room as well as the entire hallway. On site restaurant: - dinner - crappy waitress. I turned... More

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See 2 more reviews by shantikay for Columbus

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Dexter, MI
Senior Contributor
32 reviews 32 reviews
13 hotel reviews
Reviews in 16 cities Reviews in 16 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 1 April 2013

Overall, a pretty mediocre place to stay. We stayed here for an event at the convention center, which was about a mile away. I would disagree with the comments here about the hotel not being walkable - it is only a few blocks to most of downtown. There are a couple of restaurants and bars within a block or two... More

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See 2 more reviews by BroncoJoe for Columbus
Grant B, Director of Sales at Holiday Inn Columbus Downtown Capital Square, responded to this review
8 April 2013

BroncoJoe, I would like to thank you for your loyalty to the IHG brand and for your recent stay. I am glad you enjoyed our location and the cleanliness of our hotel. I have taken note of all your comments and the management team and myself will make sure to address the issues you have brought to light. Thank you... More

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 14 March 2013 via mobile

Pros- staff is friendly and helpful, the shuttle will take you anywhere within 3 miles and pick you up. Traveling alone, this was a big bonus for me! Bed was comfy, and they had a fresh tapped Columbus ipa on draft! Cons - no cups,or shampoo and conditioner - it seems my room was probably not prepped correctly. Elevators were... More

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Grant B, Director of Sales at Holiday Inn Columbus Downtown Capital Square, responded to this review
8 April 2013

Jamie S, Thank you for your postive feed back regarding Staff, Shuttle, and Service. We take great pride in our service and work very hard to make each guests stay special. The shuttle is a great perk for all our guest that are looking to take advantage of all Columbus has to offer. I apoligize we did not have your... More

Clarksburg, West Virginia
1 review
2 of 5 stars Reviewed 11 March 2013

Okay, so I took my girlfriend to a concert this past weekend at the lifestyles communities pavilion and I decided we could just play it safe by staying at the Holiday Inn because I always stay at Holiday Inn's almost any time I take a trip. So first off, some reasons why...It was a convenient location, the staff was pleasant,... More

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Grant B, Director of Sales at Holiday Inn Columbus Downtown Capital Square, responded to this review
8 April 2013

Krista C, I would like to thank you for your recent stay and kind words about our staff and cleanliness of the hotel. I apologize you did not find value you in your stay. We offer the least expensive parking of any hotel in the downtown Columbus by more than $8 per night. We also have a few rates available... More

San Jose, California
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 10 March 2013

The thing that saved me from giving this a one star is the personel that really tries hard. The hotel is tired, the area is scary and unsafe after dark (next to greyhound station). Lamp in room had broken lamp screen. The heater sounded like a rocket launcher every time it turned on. holes in the bathroom wall were fixed... More

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See 2 more reviews by sofaking831 for Columbus
IHGCare, Guest Relations Manager at Holiday Inn Columbus Downtown Capital Square, responded to this review
30 March 2013

Dear sofaking831, Thank you for taking the time to write your review following your recent stay. We appreciate your kind words about our personnel. Please accept my apologies for any inconvenience caused you and for falling short of your expectations. We do value the comments we receive from our guests as these help us improve the quality of product and... More

Senior Contributor
21 reviews 21 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 25 February 2013 via mobile

One of my sons' was having a procedure done at Nationwide Children's Hospital, so we stayed Thursday & Friday nights. The hotel was very clean & the staff was so helpful and friendly! Our room was on the ninth floor, and we had a nice view of downtown. My only complain was that we never made it to the pool... More

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Additional Information about Holiday Inn Columbus Downtown Capital Square

Also Known As:
Holiday Inn Columbus Downtown Capital Square Hotel
Holiday Inn Columbus Downtown Capital Square Hotel Columbus
Holiday Inn Columbus
Columbus Holiday Inn
Holiday Inn Columbus Downtown Capital Square Ohio
Address: 175 East Town Street, Columbus, OH 43215
Phone Number:
Region: United States > Ohio > Columbus
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #78 of 141 hotels in Columbus
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Discover all that downtown Columbus has to offer at the convenient, comfortable Holiday Inn Columbus Downtown Capitol Square. You are at the heart of everything; shopping, dining, entertainment and the arts. You are within a short distance of German Village, Short North Arts District, The Arena District, the Greater Columbus Convention Center, Nationwide Arena, home of the Columbus Blue Jackets, and the new Huntington Park, home of the Columbus Clippers. We offer a complimentary airport shuttle to get you back and forth to Port Columbus International Airport, just 8 miles away. The Capital building, Federal building, Grant Hospital, Children's Hospital, and Nationwide are all less than five minutes away. The hotel is ideally situated whether you are traveling on business or pleasure. The professional and friendly staff of this Columbus hotel is waiting to make your stay away from home as comfortable as possible. ... more   less 
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