Why did I have to pay almost twice as much for a room that was "sterile"! The bedding was nice but the decor was lack luster. The bar and living room area had no napkins or bar cloth for spilled water or coffee. I booked a room with a view of the river and the falls so that my professional... More

I was in town in May to attend my brothers graduation at Kent State University. I have to say I was very impressed with this hotel. My expectations were pretty low since Akron is small(ish) city, but after my stay I'm very happy we selected this property. From Akron/Canton Airport it is about a 20 minute drive, upon check in... More

Strange situation at this hotel. Parking not very good, rooms on club level are very nice, club lounge not worth the premium, overall disappointing. Was told this Sheraton property was bought by Hilton. Strange. Still booked on SPG website. Website a disaster. Still shows old restaurant name. Front desk staff is clueless. Last time here!

Very nice hotel. Rooms are spacious and nicely appointed. Beds were comfortable, room was clean, and service was good at this hotel. Try to get a room with a view of the falls and river. They have a nice deck overlooking the falls and river. Overall we had a very enjoyable stay.

I stayed here on a business trip but could easily see how this would also be perfect for a family. The suite of rooms had a bedroom separated from a "living room" area with large sliding doors. Both the bedroom and living room had tv's - great for families with dueling tv interests in the evening. The bathroom was also... More

I stayed last night while in the area on business. I've stayed here before and find that the hotel is becoming a little dated. It's no longer clean and bright (except for the bed linens which were quite nice). However, the staff were all very helpful and friendly. Breakfast was the usual fare - nothing special. Nice view of the... More

My husband, myself and our dogs spent the night at this hotel this weekend and it was an excellent experience! Our check-in experience wasn't the greatest as the lady helping us at the front desk was rather rude. She also did not know what the platinum guest amenities were however Marilyn (The night manager) stepped in and was a pleasure... More

The rooms and views were great and a surprise. I really appreciated the ability to get points for going "green" and not having service. What I found unacceptable is that on our two night stay, turning away all service to be green - they somehow tried to charge me for the expensive in room water. No one came in the... More

We booked this property because of its location and it is fantastic. However, that is what you are paying for, not the service or the rooms. Sometimes Sheraton has some great discounted offers but we've not been able to get them at this property. The service is lackluster and it seemed to me that they catered to corporate clients. The... More