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Chase Suite Hotel Dublin

3.0 of 5
4130 Tuller Rd, Dublin, OH 43017
Hotel amenities
Chase Suite Hotel Dublin
Ranked #14 of 20 hotels in Dublin
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104 reviews from our community

Traveller rating
    50
    26
    13
    6
    9
See reviews for
Families
67
 
Couples
13
 
Solo
2
 
Business
8
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Cleveland, Ohio, United States
Senior Contributor
41 reviews 41 reviews
5 hotel reviews
Reviews in 14 cities Reviews in 14 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 13 April 2013

Room itself was a little dated, but very well kept. It had a full kitchen, which we enjoyed, plus a DVD player and complimentary movie checkout in the lobby. The suite was spacious, and the fireplace was an added surprise as well.

Was this review helpful? Yes 1
See 3 more reviews by RandomShops for Dublin
Dallas, Texas
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 28 February 2013

I was told flat out, "Since you're booking through Expedia, we are only making $58 off your room so I don't really see what your problem is." (I had questions about a transportation issue). When I asked to speak with the manager, I was told that she would "leave him a note." Guess what? I'm still waiting to hear from... More

Was this review helpful? Yes 2
GoChase, General Manager at Chase Suite Hotel Dublin, responded to this review
4 March 2013

We are sorry for the way you perceived our service. Booking through Expedia did not have any bearing on your issue. And again we apologize if it was perceived that way. You wanted a shuttle ride to a reception on a Saturday night. Our shuttle runs Monday - Friday from 7:30 am - 4:30 pm. We were suggesting you would... More

Vermilion, Ohio
Senior Contributor
30 reviews 30 reviews
3 hotel reviews
Reviews in 14 cities Reviews in 14 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 14 February 2013

Driving up, you'll see what looks like a cute little apartment complex with a clubhouse in the center. When you go to check in, have a look at the nice carpeted area, the fireplace, the small conference/library room where you can select books to read or dvds to watch. You'll also see the small cozy breakfast room. We entered our... More

Was this review helpful? Yes 1
GoChase, General Manager at Chase Suite Hotel Dublin, responded to this review
4 March 2013

Thank you so much for your wonderful review. Many guests who are not familiar with Chase are just as pleasantly surprised at the size of our suite, the amenities, the value and the service. When recognized by guests such as you it means so much to our staff. Again thank you noting all the great reasons to stay at chase.... More

1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 2 October 2012 via mobile

With hesitation I stayed at this hotel because me and my wife were going to the zoo. The only good thing was the location. The appearance is so outdated, it should be condemned. the lobby was partly updated but it looked as though the hotel doesn't own a vacuum. Upon checking into the room, the front door was rotted out... More

Was this review helpful? Yes 4
GoChase, General Manager at Chase Suite Hotel Dublin, responded to this review
9 October 2012

I thank you for taking the time to write a review. I am so sorry and really apologize for your experience. I can assure you we would not run 90% occupancy if we did not vacuum and change the sheets. Of the thousands of people who stay here we run well over 90% positive guest comments. But we did not... More

mentor
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 19 September 2012

We stayed at Chase for 2 nights for a zoo trip. The room was not even close to the picture. The carpet was damp, we never took our shoes off. The bathroom needed serious repairs,loose tiles mildew on the caulk around the tub, someone tried to recaulk the tub but did a poor job,broken tiles around the toilet. The doors... More

Was this review helpful? Yes 1
GoChase, General Manager at Chase Suite Hotel Dublin, responded to this review
21 September 2012

Jennifer, thank you for taking the time to fill out a review from your recent stay. We are very sorry we did not live up to your expectations. Thanks to you we are making the necessary corrections to that suite. You can see from the many reviews we receive and the thousands of people who stay here each month that... More

Arlen texas
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 12 September 2012

Me and my wife had to stay in dublin for a weekend and this hotel seemed attractive at first. Upon check in the front desk device was terrible, it seemed as though it was an inconvienece to check us in. After check in I couldn't help but hear the constant yelling of Spanish from the housekeeper, don't worry you won't... More

Was this review helpful? Yes 2
GoChase, General Manager at Chase Suite Hotel Dublin, responded to this review
21 September 2012

Rusty thank you for taking the time to complete a review of your recent stay with us. I am very sorry for the service you received and the issues with your suite. I wish we had the opportunity to make the corrections and take better care of you while you were here. We care about our guest’s needs and the... More

Cincinnati
Contributor
14 reviews 14 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 11 September 2012 via mobile

I stayed at Chase Suites during a recent 5 day business trip. The rooms are more like efficiency apartments. Separate bedroom, small living room, and kitchen with all appliances. It really made the 5 day stay very nice. It's really a no-brainer to stay here. Same price as an average "tiny room"hotel. It could use some updating, but the cleanliness... More

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GoChase, General Manager at Chase Suite Hotel Dublin, responded to this review
21 September 2012

Thank you for the great review. We appreciate you taking the time to tell us about your stay. Chase most certainly has the largest most spacious suites in Columbus. And you are right, with our fresh hot breakfast buffet, managers evening social hour, free movies and internet Chase is always the best value. The majority of the comments we receive... More

Warren, Ohio
Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 11 September 2012

I have already written 2 previous posts about this hotel...one bad, one good. I am pleased to say that this trip was great! We went with another family and had rooms side by side. As always, we had plenty of room, even with just a one bedroom this time around. Breakfast was crowded but we had plenty of food on... More

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See 2 more reviews by smorebore for Dublin
GoChase, General Manager at Chase Suite Hotel Dublin, responded to this review
21 September 2012

We have so many repeat guests as your self who enjoy the space, comfort and the friendly service Chase provides. And we really appreciate your loyalty as well. Most of all we appreciate the second chance you gave us and opportunity to make up for the issue you had. Being so close to the zoo we are very busy on... More

Louisville, Kentucky
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 9 September 2012

I really liked the concept of this hotel! Great value, great service, close to the Columbus Zoo, close to everything in Dublin. The only negative thing I could say is that it needs a bit of updating but for the price you can't go wrong. If you have any disabilities, you can ask for a room on the 1st floor... More

Was this review helpful? Yes 1
Michigan
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 8 September 2012

In need of considerable updating and cleaning. I wanted my socks on all the time. Sheets and 'duvet' didn't fit the bed so we fought it all the time I didn't realize these were 2 story free-standing units - my husband and I are disabled - hotel full so we could not switch to 1st floor unit and NO elevators.... More

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GoChase, General Manager at Chase Suite Hotel Dublin, responded to this review
21 September 2012

We really apologize for the issues you experienced during your stay, but appreciate you letting us know about it. I am sorry we let you down. If we would have known in advance we most certainly would have accommodated you with a first floor suite or even a handicap suite. Our fresh hot breakfast buffet usually gets raving reviews but... More

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Additional Information about Chase Suite Hotel Dublin

Also Known As:
Chase Hotel Dublin
Chase Hotel By Woodfin
Woodfin Suites Dublin
Chase Suite Hotel Dublin Ohio
Address: 4130 Tuller Rd, Dublin, OH 43017
Region: United States > Ohio > Dublin
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Family Hotels in Dublin
Price Range: $$
Hotel Class:3 star (3*)
Reservation Options:
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