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Extended Stay America - Cincinnati - Fairfield

2.0 of 5
9651 Seward Rd, Fairfield, OH 45014
Hotel amenities
Extended Stay America - Cincinnati - Fairfield
Ranked #3 of 6 hotels in Fairfield
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13 reviews from our community

    Trip type
Traveller rating
    1
    5
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    2
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Date Rating
Louisville, Kentucky
1 review
4 of 5 stars Reviewed 20 April 2013

I travel for work and Initially stayed here because of its location near my office and the price. The rooms, unlike some other Extended Stay Hotels, are inside. Once you check in at the office, you either walk up or down the stairs to your room (there are 3 floors and I happen to prefer the second floor). My experience... More

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Manager_11525, General Manager at Extended Stay America - Cincinnati - Fairfield, responded to this review
23 April 2013

I appreciate you taking the time to write a review of your experience with us. We appreciate the kind comments about the staff and our amenities; however, we apologize that the property itself looks like it might need further improvements. I have discussed your comments with the team, and we are developing a plan to address each of these items.... More

Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 27 March 2013 via mobile

very clean. housekeeping is good and breakfast on the go is convenient. generally quiet and right off dixie highway so shopping and restaurants are easily accessible. not a far drive to cincy for entertainment/nightlife. staff is courteous and helpful. great place go to work in the morning quiet at night.

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Joe O, Manager at Extended Stay America - Cincinnati - Fairfield, responded to this review
30 March 2013

Thank you for your review. We just started the "Grab & Go" breakfast a couple of months ago which has fruit, oatmeal, breakfast bars, muffins and of course coffee with flavored creamers. Hope to see you again when in Cincinnati. More

Columbus, Ohio, United States
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
1 of 5 stars Reviewed 3 March 2013

This was by far the WORST hotel i have ever stayed in. It was dirty - the kitchen dishes has old dried food stuck to them. The kitchen was covered in sticky hair and dirt. The mattresses were stained and broken. The toilet was broken and it was not repaired until the next morning. we took the blankets from the... More

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Joe O, Manager at Extended Stay America - Cincinnati - Fairfield, responded to this review
5 March 2013

I regret that the hotel did not meet with your satisfaction. The managers and the staff will be made aware of your concerns and use the feedback to improve the facility. I hope you found the new Grab and Go breakfast that we just started offering at the hotel and the new flat screen TVs. More

Travellers are raving about these Fairfield hotels

1 review
1 of 5 stars Reviewed 5 November 2012 via mobile

This was far the worst.hotel ever....it was gross It was nasty.it was filthy ...and overall just not the place to be....i was scared to use any thing in the kitchen ...the first room box spring was as black as the black top in the parking lot ...the second room was 1% less gross then the first room....i would not stay... More

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Joe O, Manager at Extended Stay America - Cincinnati - Fairfield, responded to this review
12 November 2012

Thank you for your review. I regret the rooms at the hotel were not to the standard that was expected by you. I have spoken to the managers at the hotel and with the information in your review we will be able to correct the issues. I hope you will give Extended Stay America another try, if not at this... More

Plainfield, Indiana
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 August 2012

PROS: Full kitchen! Got a GREAT rate of $35/night through name-your-own-price on Priceline. Rooms were small but not uncomfortable. Kitchen had a decent amount of dishes and pans. Fridge was clean. Internet worked fine. We asked for more pillows and they delivered them quickly. Accepted pets for $15/night. Close to main roads and lots of shopping/restaurants. Staff was very friendly,... More

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Manager_11525, General Manager at Extended Stay America - Cincinnati - Fairfield, responded to this review
13 August 2012

I recently received a copy of a review about your experience at our hotel. Our company prides itself on providing superior guest service and a great room at a great rate. I was happy to read that we provided you with 100% guest satisfaction in terms of our guest services, but was saddened to read about the rest of your... More

West Seneca, NY
Senior Contributor
26 reviews 26 reviews
21 hotel reviews
Reviews in 15 cities Reviews in 15 cities
43 helpful votes 43 helpful votes
2 of 5 stars Reviewed 8 July 2012

Bid on priceline, and was assigned to this hotel. This is an extended stay property, so there are no extras. The property is in need of an update, very well worn. There is no housekeeping service for the duration of your stay, unless you stay for more than 7 days or pay a per day fee. The room comes with... More

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Management response:
11 July 2012

I recently received a copy of your review of the Extended Stay America Cincinnati - Fairfield. Our company prides itself on excellent guest service, so it was gratifying to read your feedback about our staff. I would like to give you my most heartfelt apology regarding the part of your stay that was not satisfactory. We specialize in providing guests... More

Tulsa, Oklahoma
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 23 February 2012

I stayed here for a few weeks recently and the workers are nosy, rude, and pushy. I had to speak to Darryl a few times about some issues and the man rushed me off the phone every time. He could care less about the problems in the room. The room was clean and decent for the price. The food was... More

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Fairfield, Ohio
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 8 January 2012

So after researching this hotel and looking into it, I only found one bad review. I figured it would be alright to stay at for a week, so I went and checked in. The woman at the front desk was very arrogant, rude, nosey, pushy and I found it to be quite disrespectful to someone paying their company. The room... More

Was this review helpful? Yes 3
Whitby, Canada
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 20 August 2011 via mobile

We stayed here for 2 nights while visiting the Cincinnati area. It is very well located to food and the highway. Great place to stay as it is well situated and a reasonable price too. The rooms are a tad old and need updating but we can't complain as it was clean. Kitchen was supplied with basic items but no... More

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Ohio
Contributor
18 reviews 18 reviews
14 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 21 June 2011

The front desk lady was friendly, responsive, organized, and quick. The room was clean, organized well, kitchen was supplied, bed was great, tv channels were great, I give it an A rating!

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Additional Information about Extended Stay America - Cincinnati - Fairfield

Also Known As:
Extended Stay Fairfield
Fairfield Extended Stay
Extended Stay America - Cincinnati - Fairfield Ohio
Address: 9651 Seward Rd, Fairfield, OH 45014
Region: United States > Ohio > Fairfield
Amenities:
Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Wheelchair access
Hotel Style:
Ranked #3 of 6 hotels in Fairfield
Price Range: $
Hotel Class:2 star (2*)
Official Description (provided by the hotel):
2 room types: Deluxe with Queen bed and sleeper sofa, Standerd Queen with recliner. Both room types have kitchenette. ... more   less 
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Extended Stay America - Cincinnati - Fairfield
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