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Hersonissos Palace Hotel

4.0 of 5
Dedalou 10 Street | Limin, Chersonisos, Crete 70014, Greece
Hotel amenities
Hersonissos Palace Hotel
Ranked #47 of 163 hotels in Chersonisos
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262 reviews from our community

Traveller rating
    59
    69
    52
    42
    40
See reviews for
Families
45
 
Couples
105
 
Solo
5
 
Business
3
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
carnoustie
1 review
2 of 5 stars Reviewed 16 May 2013 NEW

Arrived after midnight to be taken to our room which was not in the main hotel it was an annexe by a security guard who got lost. A very good start not !! You would have thought that would start the alarm bells ringing. This Hotel does not justify the rating of 5*. Woken every single night by four young... More

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fotini28, Public Relations Manager at Hersonissos Palace Hotel, responded to this review
17 May 2013

Dear Guests, Thank you for your time to post your experience in the trip advisor but we believe that your feedback could be more constructive and effectual if it could have been provided while you were staying in the hotel. We could have tried to make your vacations better by solving each problem while you were here. The room division... More

weston super mare
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 10 May 2013

This hotel is lovely. The food is great, lots of choice and very tasty. The staff are friendly and helpful, from the receptionist to the maids everyone had a smile and a greeting every day. The restaurant waiters especially did their best to make our stay special. Godd selection of drinks and NO ONE was watching us to see if... More

Was this review helpful? Yes 3
fotini28, Public Relations Manager at Hersonissos Palace Hotel, responded to this review
13 May 2013

Dear guests, Thank you very much for your review of our hotel. As well as all the rest of reviews, we do hope it will be useful to future travellers. As our hotel is in the centre of the town and we cannot impress with big and outstanding facilities, service is at our top priority to our guests. On the... More

Akersloot, Noord-Holland, Netherlands
Reviewer
4 reviews 4 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 29 April 2013 via mobile

After my stay in this hotel last year (which was excellent) I decided to book my april vacation here. Ones again I was stunned by the overwhelming professionalism of the staff and management. Food quality got even better :) Thanks for a great stay again and see you in september!

Was this review helpful? Yes 4
See 3 more reviews by Bobbejaan Diede... D for Chersonisos
Doncaster, United Kingdom
1 review
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 24 February 2013

My partner and I stayed at this hotel the first week in October 2012, Ok it was the end of the season, BUT. When we arrived it was late on. The all inclusive had finished for the night. No problem. We had booked from 2nd to the 9th October but didn't actually check in till the 3rd (00.30) ish. Our... More

Was this review helpful? Yes 7
Contributor
17 reviews 17 reviews
3 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 8 February 2013

Booked this as a special holiday with my brother and his wife who were celebrating their 40th Anniversary. It really wasnt that and we agreed it was average. Stayed 2weeks in September and had 3 rooms before actually emptying our suitcases, rooms were very clean and well maintained by the staff with towels changed daily. Take note there are annexes... More

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Bristol, United Kingdom
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 7 November 2012

spent a week at this hotel from 20th oct-27th oct 2012.very nice clean hotel beds and towels changed daily. we found the staff all very nice and helpfull and the waitress ( did`t know her name was lovely!as the hotel was a 5 star i thought the food could have been better (it was ok) also there was no snacks... More

Was this review helpful? Yes 13
Rothes, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 November 2012

This was a first for for myself and partner and we could not praise ALL the staff enough. The rooms were cleaned everyday and linen changed. The Bar staff were all first class at times having to deal with customers wanting to stock pile drinks working in a hotel myself i understood totally when the bar staff tried to explain... More

Was this review helpful? Yes 8
Eastbourne, United Kingdom
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 31 October 2012

I stayed in this hotel with my partner and our on age 14 for the very last week of the season, and my family and I were the last guests to leave the hotel at 2.20pm! We had booked one UPGRADED room for us to share. I really have no idea what this hotel offers in the way of entertainment... More

Was this review helpful? Yes 10
Newtown, Connecticut
1 review
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 24 October 2012

I was a guest at this hotel in September. The hotel is clean with spacious rooms, balcony and adequate storage space. Bedsheets and towels are replaced daily. The restaurant personnel is friendly, thanks to (Ana, Lefteris. Pedro, and staff). The food is good and nicely laid out. The general manger Mrs. Fotini is always available, pleasant, and willing to help... More

Was this review helpful? Yes 9
fotini28, Public Relations Manager at Hersonissos Palace Hotel, responded to this review
26 October 2012

Dear Gabriela, Thank you for your nice words. We will be here to serve you next year and hopefully exceed your expectations. More

Margate, United Kingdom
Senior Contributor
25 reviews 25 reviews
20 hotel reviews
Reviews in 23 cities Reviews in 23 cities
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 11 October 2012

First the good points, friendly,helpful staff,decent sized rooms and a good location.Food is Ok but nothing more. On the down side there was no organised entertainment programme(admittedly it was late in the season although the hotel seemed pretty full),the range of AI drinks is limited,no whisky for example and watch out for those noisy Israel guest who want to party... More

Was this review helpful? Yes 3
 
 
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Additional Information about Hersonissos Palace Hotel

Also Known As:
Hersonissos Palace
Palace Hotel Hersonissos
Hersonissos Palace Hotel Crete
Hotel Hersonissos Palace
Hersonissos Palace Hotel Crete, Greece
Address: Dedalou 10 Street | Limin, Chersonisos, Crete 70014, Greece
Region: Greece > Crete > Heraklion Prefecture > Chersonisos
Amenities:
Bar/Lounge Fitness Centre Restaurant Swimming Pool
Hotel Style:
#24 Luxury Hotels in Chersonisos
Price Range: $
Hotel Class:4 star (4*)
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Hersonissos Palace Hotel
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