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Holiday Inn Southend

3.5 of 5
77 Eastwoodbury Crescent, Southend-on-Sea SS2 6XG, England
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90 reviews from our community

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Traveller rating
    37
    23
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Date Rating
Boston, United Kingdom
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 20 May 2013 NEW

Stayed prior to and after flying out to Ibiza. Location is great view of the runway out of the room and bar/restaurant. Very clean everywhere, food good although not a lot of variety on the menu there was something that should suit most. With Parking included for the duration of our stay and trip to Ibiza this turned out to... More

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Rayleigh, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 19 May 2013 NEW

Some friends and I had an evening meal recently, our first visit. Staff are very welcoming and friendly. The food we chose was really lovely, maybe a touch on the minimal. The only disappointment was the sea bass. Two of our party chose it but it was very small. Just a few green veg with one tiny fillet of sea... More

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StevenJBrazil, Manager at Holiday Inn Southend, responded to this review
21 May 2013

Dear Guest, Thank you for your feedback. We are glad you enjoyed the food at the restaurant. Your comments on portion size will be shared with our Chef's to ensure quality and quantity control. We hope to have you back as a guest in the future. Kind regards, Vicky Graves HR Manager More

SOUTHEND-ON-SEA
Top Contributor
60 reviews 60 reviews
24 hotel reviews
Reviews in 24 cities Reviews in 24 cities
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed 18 May 2013

Visited for the first time, and had a very enjoyable lunch in the top floor overlooking the airport. At lunch the hotel does a good set menu with choices. The food was very enjoyable and the service equally very good. Will be back.

Was this review helpful? Yes 1
See 11 more reviews by LINDTY for Southend-on-Sea
StevenJBrazil, Manager at Holiday Inn Southend, responded to this review
21 May 2013

Dear Guest, Thank you for your feedback. We are delighted that you had a great experience in the restaurant and enjoyed the food and the service. We hope to have you back as a guest in the future. Kind regards, Vicky Graves HR Manager More

Rochford, United Kingdom
Senior Contributor
28 reviews 28 reviews
18 hotel reviews
Reviews in 19 cities Reviews in 19 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 17 May 2013

This is a new hotel and furnished to a high quality. The reception staff are well trained in customer service and, well, the best I have come across in the UK at any hotel...I work away from home 3 or 4 nights a week all over the UK to put that in to context. Free wifi is a rarity in... More

Was this review helpful? Yes 1
See 2 more reviews by pfiguy for Southend-on-Sea
StevenJBrazil, Manager at Holiday Inn Southend, responded to this review
21 May 2013

Dear Guest, Thank you for your feedback. We are delighted that you had a great experience during your stay, however apologies for the noise experience from the 4th Floor - this will be looked into. We hope to have you back as a guest in the future. Kind regards, Vicky Graves HR Manager More

London
Senior Contributor
35 reviews 35 reviews
35 hotel reviews
Reviews in 16 cities Reviews in 16 cities
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 13 May 2013

The hotel itself is very new, here are some scuff marks on walls etc but looks nice enough all the same. We were greeted by 2 gentlemen, both of whom were very polite and very welcoming, especially the Asian gentleman (sorry I did not get your name) There was an issue with the room allocation which was rectified to a... More

Was this review helpful? Yes 1
StevenJBrazil, Manager at Holiday Inn Southend, responded to this review
16 May 2013

Dear Guest, Thank you for your feedback. We are glad to hear that all of your concerns where dealt with to your satisfaction and greatly appreciate all of your kind comments. We will make sure your views are shared with the team. Thank you once again for your stay, We hope to have you back as a guest in the... More

London
Senior Contributor
31 reviews 31 reviews
17 hotel reviews
Reviews in 19 cities Reviews in 19 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 12 May 2013

This is a new hotel, so the hotel feels modern and the rooms are freshly decorated and clean. Rooms are spacious, with air conditioning. In our room, the safe door didn't stay shut and kept banging into the bathroom door. The bed is on the soft side, but large and comfortable with a choice of pillows; unfortunately there is a... More

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StevenJBrazil, Manager at Holiday Inn Southend, responded to this review
16 May 2013

Dear Guest, Thank you for taking the time to feedback on your visit. I’m sorry you experienced a delay with your check in. We were busier than originally anticipated as bookings picked up very quickly. I also apologise that your breakfast did meet our usual standards and expectations. Your feedback has been shared with the team to ensure we learn... More

Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 7 May 2013

I recently stayed here with my future daughter in law her mum and my daughter before flying out from southend airport on an early flight. We had great rooms overlooking the airport, they were very clean and comfortable we had wine and snacks which were very nice, and very helpful staff. Overall it was a great experience and have booked... More

Was this review helpful? Yes 1
StevenJBrazil, Manager at Holiday Inn Southend, responded to this review
9 May 2013

Dear Guest, Thank you for your feedback. We are glad that you had a good stay, and greatly appreciate all of your kind comments. We will make sure your views are shared with the team. Thank you once again for your stay, we are glad you had a great experience. We hope to have you back as a guest in... More

London
Top Contributor
58 reviews 58 reviews
30 hotel reviews
Reviews in 34 cities Reviews in 34 cities
102 helpful votes 102 helpful votes
3 of 5 stars Reviewed 5 May 2013

This is the closest hotel to Southend Airport. As a hotel it is fine the room was a good size, choice of pillows etc. But it does have rather thin walls meaning that as people got up for the early flights they woke me up as well. My main problem was the lack of cover on reception, it took me... More

Was this review helpful? Yes 1
StevenJBrazil, Manager at Holiday Inn Southend, responded to this review
9 May 2013

Dear Guest, Thank you for taking the time to feedback on your visit. I’m sorry you experienced a delay with your check in. We were busier than originally anticipated as bookings picked up very quickly. Your feedback has been shared with the team to ensure we learn from the comments made and to ensure that staffing levels are correct. I... More

Moscow, Russia
Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 May 2013

Good location for the airport (not the purpose of my visit), close to Hockley and its centre with several pubs. Rooms very nice, service very good, staff helpful, very nice breakfast in the restaurant with a view over the airport.

Was this review helpful? Yes
StevenJBrazil, Manager at Holiday Inn Southend, responded to this review
4 May 2013

Dear Guest, Thank you for your feedback. We are delighted had a great experience during your stay and we hope to have you back as a guest in the future. Kind regards, Vicky Graves HR Manager More

Boston, United Kingdom
Contributor
20 reviews 20 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 30 April 2013

Fantastic Excellent position for Southend Airport. Easy Parking with a short walk to Airport. I stay all year round in Holiday Inns as part of my business, this hotel by far is one of the best. Stayed on the Fourth Floor in an KING SUPERIOR ROOM. Very spacious. The en suite is fully tiled, huge walk in shower, and the... More

Was this review helpful? Yes 1
StevenJBrazil, Manager at Holiday Inn Southend, responded to this review
4 May 2013

Dear Guest, Thank you for your feedback. We are delighted had a great experience during your stay, its lovely to hear you felt like 'movie stars', we are glad that you enjoyed all the luxury of our rooms. We hope to have you back as a guest in the future. Kind regards, Vicky Graves HR Manager More

 
 
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Additional Information about Holiday Inn Southend

Address: 77 Eastwoodbury Crescent, Southend-on-Sea SS2 6XG, England
Phone Number:
Region: United Kingdom > England > Essex > Southend-on-Sea
Amenities:
Bar/Lounge Fitness Centre Free High-Speed Internet Pets Allowed Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #7 of 17 hotels in Southend-on-Sea
Price Range: $
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Stay excited……The spectacular Holiday Inn Southend opened on 01st October 2012 !Stay relaxed……The hotel is the latest addition to the Holiday Inn portfolio and has 129 air conditioned bedrooms and features 27 executive rooms and 4 King superior rooms.Stay unique……In a first for Holiday Inn in the UK, the five-storey hotel also houses a fully sound-proofed rooftop bar and restaurant (1935 Rooftop Restaurant & Bar) offering spectacular views of London Southend airport and surrounding Essex countryside. The restaurant is open every day for breakfast, lunch and dinner (open to non residents also), and the bar if open for coffee and range of beverages from 10am - 11pm daily.Stay connected……Holiday Inn Southend will also offer a variety of conference and banqueting facilities, plus a choice of meeting rooms for up to 140 people and is within 40 minutes of central London.Stay devoted…..Choose Holiday Inn Southend for your Essex wedding venue, with flexible facilities we can help make it a day to remember. ... more   less 
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Holiday Inn Southend
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