I stayed here with my partner as part of a stop gap whilst travelling for business. The grounds are gorgeous and there was ample parking which always comes as a bonus.
Our room was pleasant but rather compact and bijou. It would suit one person, but we found it a little cramped for two. I've never had to try to...
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Dear Jenny
Thank you for posting your feedback on your recent stay at Warbrook House. I am delighted that overall you were really impressed with your stay, although disappointed to see that you felt the food at best was only average, generally as you will see from other recent reviews our food is well rated. I've asked our maintenance engineer...
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We stayed here for three nights in late January as part of De Veres special £11pppn promotion .Check in was efficient we were early but the room was ready? Our room was in the main house ( there are also rooms in a lodge close to the main house) the room was quite small and in the Eve's of the...
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Dear Guest
Thank you for sharing your feedback with us. I was so sorry to read that dinner service during your stay was not as smooth as it should have been. We have already gone back through the evening and identified where we could have made improvements and have taken the approriate actions to do this. I was pleased, however,...
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Needed an overnight near Reading but only somewhere to park our weary bodies after a day out and about.
Having looked around and found a number of sites I came across the De Vere chain of hotels and in particular Warbrook House.
So having had a glance at the review, pictures and prices it seemed a good bet so I...
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Dear Guest
Thank you for taking the time to share your recent visit to Warbrook with the Trip Advisor community. I am pleased that on the whole you enjoyed your stay at Warbrook and that where things weren't quite right that the team took action to make amends. However, notwithstanding this, I shall share your particular comments with the reception...
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Booked a very last minute stay, on a good value, dinner, bed and breakfast basis.
I usually book De Veres on the web, but the site was down, so booked by phone - was pleasantly surprised, a friendly, helpful and personal service - no hours of pressing button one, two, three...... other chains, take note!
The hotel is set in...
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Dear Madam
I am so pleased you enjoyed your stay with us in January. We share all of our Trip Advisor reviews with our team and I know they will be dleighted when they read your comments. As you have probably noted before in my review responses it really is worth signing up to the De Vere Venues newsletters as...
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This was our second time at the hotel. We got an incredible deal through the De Vere's website and took advantage of it. This time we were in the main house as opposed to the Grange where we were last time. Our room was comfortable and clean. I do agree with a previous reviewer that the beds could be larger...
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Dear Jane
Thank you for your positive feedback from your stay with us this month. I take on board your comments about signage and we will look into improving this in the future. As you say in your review it really is worth signing up to De Vere Venues e-mail alerts as our special offers are very special and sell...
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Stayed for one night with a group of work colleagues. Really average but trying to be up market. Would not be keen to stay here again. Hotel seems to exist as a training venue so lots of large parties so if you were staying alone could be uncomfortable.
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Dear Guest
Thank you for taking the time to post your review on TripAdvisor. I am sorry that you felt we were only average. We aim to offer a value for money alternative to traditional hotels. It is true that whilst we host many conference and training events, we pride ourselves on making sure that every guest, including solo travellers...
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We drove some fifty miles from our home in Swindon to visit this hotel on the night of 8th January, 2012. We had booked a bargain winter break in a Premier Double Room in the main house on a dinner, bed and breakfast basis. We arrived at this beautiful house in acres of parkland to be greeted by a smartly...
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Dear Frederick
I have to agree the premier rooms that overlook our gardens are really quite special, I am so pleased you enjoyed the room and your stay. The team are thrilled to hear of your positive words of praise and I thank you for taking the time to share your feedback with the Trip Advisor community.
We pride ourselves...
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I stayed here one night after our office Christmas lunch on 19th December 2011.
Reception staff were very pleasant and I was able to check in early, which I appreciated.
The room was pretty nice but not as clean as I would have hoped.
Our Christmas Lunch was held in a private dining area and the waiting staff were excellent....
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Dear Phil
Thank you for your very kind comments about our team and the overall enjoyment of your Christmas lunch. I was concerned to read that the actions of one of our team members was off-putting and you can be assured that I will pass your comments on, in order that we learn from this. I have also shared your...
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Stayed in the main house, the room was reasonably sized, although the double bed seemed tiny, this could be because I am used to a super kingsize bed at home, but it was debateable for us as to whether the bed was a full sized double, most hotels these days have kingsize beds and after travelling nearly 400 miles and...
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Dear Anne
Thank you for sharing your comments regarding your stay at Warbrook recently. I am delighted to read that you would stay at Warbrook again and whilst we do not have twin rooms at the venue, we do have a limited number of rooms with super-kingsized beds available. Feel free next time you book to call ahead and we...
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This is a lovely old house hotel, with a lot of business clientele in the week. I stayed for two nights and had a comfortable room and a good evening meal in the restaurant. The staff were friendly and helpful. My main issue was the cleanliness of the bathroom, when I first arrived I noticed orange/brown (not sure if sick...
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Dear Guest
Thank you for posting your review, I am so sorry that the housekeeping standards in the bathrooms detracted from what appears to have been an otherwise good experience. You may be assured that I have shared your comments with the head housekeeper and whilst your review has been posted some time after your stay with us in April,...
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268 Reviews
54 Reviews
53 Reviews
