the hotel is ok, nice settings. room was quite and clean. Restaurant (marco pierre white) was an absolute disappointment. they had an steak on special. when I asked rare, the chef said he did'nt want to do it. I then ordered a 'finest quality sirloin steak'. taste was very good, but so tough!. I had to put so much pressure... More

Where do I start!? My two friends and I arrived about 2pm 14/5/13 from Kent and booked into the hotel. We were staying at the hotel for Business reasons with a very important exam the next morning which we have studied for 6 months for. At the time of booking in we asked if we could have a light lunch,... More

The rooms and decor of this hotel are quite dated, there is no elevator and a lot of stairs to navigate on the way to your room. the hotel itself is quite isolated and there are no nearby bars or restaurants within walking distance, however the onsite restaurant is quite impressive. The food quality and ambiance are impressive, as is... More

The wedding reception was held at this hotel and there was a special rate for guests who wanted to stay over the Saturday night and join the bride and groom at breakfast the following morning. Our room was fine, although we needed a sat-nav to find it! A real upstairs, downstairs and corridors trek, but well sign-posted. The room was... More

I had a wonderful stay at the hotel, Staff where so helpful food was wonderful room was good free wfi location was spot on for my trip, breakfast was just the job in all a really good stay will return again soon

Stayed for 2 nights, first impression was ok until you climb the stairs from reception to the corridors fitted with "worn through to the boards" carpets. Inside the room the wardrobe doors were missing. The bathroom was dirty, especially where the shower screen met the bath. Toilet seat barely attached and toilet roll holder on the floor. Poor service in... More

I stayed at this hotel to attend a recent wedding at a nearby venue. It was a great hotel and all the staff were super friendly, genuinely enquiring about my stay and my plans for the weekend. Reception staff (sorry I can't remember her name) was very helpful and organise a taxi back to the hotel at a discounted rate... More

My husband and I stayed here for two nights when attending a wedding nearby. The room was clean and comfortable and the staff were polite, friendly and helpful. The evening meal in Wheelers Restaurant was very good; all the members of our family group enjoyed it. Breakfast was also very good food but why give us cold plates? A restaurant... More

My boyfriend and I stayed there for one night on 19th March. We booked an executive room and on arrival were greeted by a lovely receptionist who checked us in and was helpful in booking us in for dinner at Marco Pierre White's Wheelers which is part of the hotel. The room itself was lovely, spacious and comfortable with a... More