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All 9 Lyndhurst hotels »

BEST WESTERN Crown Hotel

High St, Lyndhurst SO43 7NF, England
Hotel amenities
Ranked #6 of 9 hotels in Lyndhurst
4.0 of 5 stars 106 Reviews
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106 reviews from our community

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Traveller rating
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Date Rating
Serena2303
Bournemouth, United Kingdom
Reviewer
4 reviews
5 of 5 stars Reviewed 18 February 2012 NEW

Me and my partner, spent 3 nights here just to relax and catch up on sleep. Since having twins, we have been very deprived of sleep. The room that we were given was on the second floor at the front of the hotel and considering that the hotel is situated on a busy road, the traffic wasn't a problem. The... More

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Lynda C
Hertford, United Kingdom
1 review
5 of 5 stars Reviewed 18 February 2012 NEW

We have stayed in this lovely, extremely friendly hotel on several occasions, and each visit has been a delight. No, you cannot say it is modern, but the warmth of this old coaching inn warms the heart - you become a 'guest' and not just a number on the residence register. The staff are more than accommodating and go out... More

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Paul W
Radlett, United Kingdom
2 reviews
1 helpful vote
3 of 5 stars Reviewed 14 February 2012 NEW

This hotel is in an excellent location, bang in the middle of the New Forest. The staff were friendly and accomadating and we had no problems with service. The breakfast was OK and was not a buffet, which is the norm in a hotel where this meal is included. Also considering we went for a relaxing getaway and had to... More

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ukgator88
Colchester, United Kingdom
Reviewer
4 reviews
2 helpful votes
4 of 5 stars Reviewed 1 February 2012
2
people found this review helpful

Had a great few days here last weekend. Arrived and given our room but on getting into room it had a funny smell then on further inspection the place was thick with dust ! went back to receptionist whom was very apologetic and said that the room was being deep cleaned and shouldn't have been allllocated out, she was very... More

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Hannah Porter, Manager at BEST WESTERN Crown Hotel, responded to this review
10 February 2012

Thank you kindly for taking the time to leave this review. We appreciate all feedback as the satisfaction of our guests is of great importance to us. I am very pleased to hear that you enjoyed your stay with us and please accept my personal apologies for the misunderstanding regarding your room on check in. We were only too happy... More

LeftMyHeartInLondon
London, United Kingdom
Contributor
18 reviews
8 helpful votes
3 of 5 stars Reviewed 1 February 2012

Stayed here last year, aroun October time I think so apologies this review is a little late. Great location for the New Forest and in a fantastically picturesque area and village. the free, spacious, parking is a definite bonus. The hotel is an old building so a little tired looking internally, but this is more age (which i find interesting... More

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Hannah Porter, Manager at BEST WESTERN Crown Hotel, responded to this review
10 February 2012

Many thanks for taking the time to write this review. We take all our guests feedback very seriously and appreciate the opportunity to improve in areas that maybe slightly unsatisfactory. Please accept my apologies for the confusion regarding breakfast during your stay. Our Reception team must inform, all guests on check in of breakfast times regardless of whether they have... More

Sophia F
Brighton, United Kingdom
Senior Contributor
28 reviews
6 helpful votes
4 of 5 stars Reviewed 31 January 2012
1
person found this review helpful

I stayed here with my boyfriend during a mini-trip to the New Forest and I loved this hotel. The staff were all very helpful and sweet (always smiling which makes such a difference). The room was lovely and clean and also comfortable and was of a very good standard. The hotel itself has a lot of character and retains a... More

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Hannah Porter, Manager at BEST WESTERN Crown Hotel, responded to this review
10 February 2012

Many thanks for this kind review. I am so pleased to hear when guests have enjoyed their stay and when the staff have been so helpful. I will be sure to pass on your lovely comments to them. We hope to welcome you back to the hotel in the not to distant future and look forward to your return. Many... More

Nigel53
Northamptonshire
Reviewer
4 reviews
6 helpful votes
4 of 5 stars Reviewed 30 January 2012
1
person found this review helpful

Spent a very relaxing weekend at "The Crown" The excellent staff provide a friendly, helpful service. The room (superior) was well appointed.comfy and spotlessly clean. We ate in the Brasserie on both nights and the food was of a good standard and was throughly enjoyed, although a liitle expensive. A set price with the booking would encourage more to eat... More

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Hannah Porter, Manager at BEST WESTERN Crown Hotel, responded to this review
10 February 2012

Thank you for taking the time to write this review. We appreciate all feedback from guests to ensure our standards are maintained. I am thrilled to hear that you enjoyed your stay and I will be passing on your kind comments to the staff. We hope that we will welcome you back to The Crown hotel maybe in the summer... More

Autumn9
Essex, UK
Contributor
15 reviews
18 helpful votes
4 of 5 stars Reviewed 22 January 2012
1
person found this review helpful

A special offer at this hotel encouraged us to spend a couple of nights here before continuing our journey to visit a relative in Dorset. We are very familiar with the lovely town of Lyndhurst, regarded as the ‘capital’ of the New Forest and have always wanted to stay at the historic Crown Hotel. Although situated in the High Street,... More

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Hannah Porter, Manager at BEST WESTERN Crown Hotel, responded to this review
9 February 2012

Thank you so much for all your kind comments and feedback. This is such a lovely review, full of wonderful information and great tips for our future guests. I am so thrilled that you enjoyed your time here with us so much and am pleased that we were able to move you to another room that was more to your... More

Ellen-Phill
Lewes
2 reviews
1 helpful vote
4 of 5 stars Reviewed 21 January 2012
1
person found this review helpful

Comfortable quiet room at the back - very friendly staff where nothing seemed to be a problem. This is an old hotel with plenty of character and very clean. More

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Hannah Porter, Manager at BEST WESTERN Crown Hotel, responded to this review
9 February 2012

Thank you kindly for taking the time to leave us this review. It is always very satisfying to hear about our guests stay, especially when praising our staff so highly, I will be sure to pass your comments onto my team. We hope to welcome you back at some pointing the future. Kind regards Andrew Moody More

Harry F
Stoke-on-Trent, United Kingdom
Senior Reviewer
6 reviews
4 helpful votes
1 of 5 stars Reviewed 16 January 2012
1
person found this review helpful

Having used Best Western before in the past me and my wife felt quite comfortable booking here. We regularly stay in the New Forest visiting our daughter and grandchildren so have stayed in a few hotels in the area. We waited at check in for at least 5 minuets until someone finally decided to step out of the back office,... More

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Hannah Porter, Manager at BEST WESTERN Crown Hotel, responded to this review
9 February 2012

Thank you for your feedback. We appreciate all guest comments and strive to improve on areas that do not always meet our guests satisfaction. Please accept my apologies for not meeting your expectations on this occasion. I will be discussing your comments with the staff involved. We hope that this has not deterred you from coming back to The Crown... More

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BEST WESTERN Crown Hotel Also Known As

  • Best Western Lyndhurst
  • Lyndhurst Best Western
Address: High St, Lyndhurst SO43 7NF, England

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BEST WESTERN Crown Hotel
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