Spent 4 nights recently in a one bedroomed cottage.It was ready at 1pm 3 hours earlier than stated.The cottage itself was spotless and well equipped.It was just a stones throw from the excellent swimming pool.Grounds very well kept and child friendly as traffic free.An excellent location on the west coast for exploring the island.Would definitely stay here again.

Having stayed several times since 2011 I can highly recommend the Westbay for the excellent service we have received there. The staff are the same and now know my family by name...this personal touch really makes a difference when they already have a fab gym, pool, spa, cafe and kids programme in the holidays...We have taken friends too and they... More

We stayed in May half term. After literally a 5 minute drive from Yarmouth port we arrive to a lovely friendly welcome and our home for the week was ready at about 1pm – way in advance of our 4pm check in time. We stayed in a Vermont lodge which was furnished to a high standard and was impeccably clean.... More

We have just come back from the west bay, we had some issues on arrival which we spoke to reception about. We were dealt with in a very professional manner and all our issues were resolved to our satisfaction. This is a lovely secure environment especially with children, they have the freedom that we cannot always give them at home,... More

We have been to the isle of Wight dozens of times over the years but this was our first (and hopefully not last !) stay at the delightful West Bay Club. Our cottage was spotlessly clean and the staff were wonderfully polite and obliging at all times. My wife had 2 fantastic spinning classes and an excellent (she tells me)... More

we were expecting an amazing trip away and were annoyed that after to agreeing to leave towels behind we payed £7 for 2 towels, and when asked if we could replenish them after 2 uses they refused to give us new towels. we were told you can go and change them when ever you want!we should have brought our own... More

One of the reasons I booked West Bay was because of the such good rating and comments on trip advisor and am pleased to say it didn't disappoint. I agree with all other comments, we thought our cottage, Vermont was immaculate and as it was located on the green our children, 4 and 6 could scoot and cycle around safely... More

The cottages were clean, comfortable and safe. Negatives: the pillows were awful; I do not understand why towels were not provided; the water in swimming pool was on the cold side of warm; the receptionist didn't understand my frustration when I explained that I was not informed that the wifi I had paid for could only be accessed using a... More

We were a large group from 5 to 75 years. There was so much to do that the days were not long enough. Water polo in the excellent pool was enjoyed by all, football, squash, badminton, tennis, table tennis, zumba and pilates by many, all at no extra cost. Horse riding was available 5 minutes away. The adjoining houses were... More