Went here with 7 other ladies for a spa day and overnight stay. Got a grey deal for under £100 that included our evening meal, treatment in the spa and full breakfast in the morning! Lovely surroundings an staff were very helpful, food was lovely. The leek and asparagus soup was the best I've ever tasted..... And I'm a big... More

We stayed here for 2 nights over the bank holiday weekend and despite some of the reviews on here overall we enjoyed our stay. There was a weeding taking place when we arrived on the sunday but apart from the pool being busy on the Monday we were not disturbed by it. Our room was in what I would assume... More

The welcome was friendly and the room was in a upper part of a courtyard, by a flight of stairs. A very comfortable bed and en suite shower/bath room. The condition of the hotel was generally pristine. Great food that was delicious and the surroundings in the dining area were somewhat Germanic in style. This trip was a great primer... More

We stopped over with our coach party and just loved this hotel. The food was good the breakfast was first class. Our room was small but comfortable, We liked it. The spa is fabulous! We could have done with longer here to make use of the well equipped gym and the pool, I am pleased to say we will be... More

A work related visit. Conference facilities were great, not brilliantly sign posted internally for all the rooms but you can't really get lost in fairness. Outstanding food and staff always helpful ( from the lady who cleaned the room to the catering staff to the reception) It;s a quaint quirky place with lovely spa facilities...can recommend the thermal pool! It's... More

Went for spa break with friends. The spa was amazing, with the infinity pool and the separate relaxing area after treatment. The staff at the spa and in the restaurant were really helpful. However the bar staff and manager are much to be desired, did not feel welcome, and felt very uncomfortable. Did not want to address complaint, no complaints... More

Stayed here with a coach party of Seniors. Check in was quick. Not easy to find our way to our room (28) because the numbers had no contrast with the doors. Room was adequate with easy chair, coffee/tea, and bathroom was very large with a magnificent view over the moors. No safe in room. The furnishings were perhaps a little... More

I went here for a spa day with a friend in April 2013, the facilites were fantastic especially the outdoor whirlpool. I did, however, feel that the place was a little dated and could do with some general maintenance. The steam room was out of use too which was a disappointment. The staff were friendly though and the village itself... More

On arrival the reception area looked bright and clean and staff made us feel welcome whilst explaining how to use the facilities and where the changing rooms where located, however on entering the spa area found things completely different, the jets on the jacuzzi didn't work, the infinity pool sounded like it was about to blow up, it was filthy... More