Spent one night at this hotel 30.01.12 and I was very impressed with everything, staff extremely helpful and unobtrusive, fabulous setting and really comfortable and clean room. Would highly recommend it to anyone.
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Reviews such as this are so rewarding as you have captured in your review what we strive for in our service, that being 'helpful and unobtrusive'.
As for your room tip I'm sure other guests will be pleased to note that all our rooms have nice views, one side of the hotel bedrooms overlooks the west gardens and golf course,...
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My husband had his 40th birthday at the hotel only last night (28/1/2012) and I just wanted to say that everything was perfect. The layout of the room, the fabulous food, which was served by extremely polite and helpful staff. One of our guests was on a gluten free diet and all the food was labelled to indicate that it...
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Your kind words about our staff are fantastic and will be displayed in the staff room to show their service is noticed and appreciated.
I am pleased you all had a good time and we look forward to your next event with us.
Kind regards
Chris
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We hold our January christmas party at Garstang every year and this year was no exception.
i was especailly impressed with the organisation in the dining room and the food that was served. The numbers at the party increase each year (180) and the service we receive is excellent despite the large numbers and menu choice, meaning 9 seperate dishes...
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Having received the previous review a couple of days ago we are grateful you could find the time to write your view on what appears to be the same event.
You have taken the trouble to breakdown all aspects of your event and as such all departments can take some praise, I will pass on your comments which I am...
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Just stayed for the first time. Impressed with the hotel and location. Rooms comfortable and clean.Staff were friendly.
We attended a function in the evening. The function suite was very pleasant.They were catering for around 100 people. However the food was a big let down. After taking our seats we waited around 30 minutes to be served a starter. The...
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Thank you for your review and positive opening comments. I am disappointed the food did not come up to our usual high standards and based on the information you gave I believe I know the night you write about. Unfortunately service had to be delayed by 30minutes as many guests had yet to arrive indeed some arrived to check in...
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Stayed at the Garstang Country Hotel whilst doing business locally - it provided all that I needed; a comfortable warm room, desk to work at, free wi-fi, tea and coffee and good food. Whilst a little dated the hotel was certainly ideal for my purposes and I would stay again. The restaurant was closed so I ate in what is...
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Thank you for your positive comments on the quality of the food, rooms and service I am also grateful for your concise critique which we will use to make further improvements.
The Brasserie is a new addition for 2012 and we apologise the name gave the wrong impression, we decided on the name as we felt the dictionary term...
‘an...
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This is a beautiful hotel with excellent service ...
however after requesting a disabled room when booking we were very disappointed to be given a standard room with an extra handrail in the bathroom! After asking at reception we were told this was one of their 2 disabled rooms and offered a bathmat, what use is the bathmat if you...
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May I first thank you for remaining positive about the hotel even though we failed to supply you with a room adequate for your needs, or potentially those of other disabled guests.
We do recognise that although our disabled rooms do have additional facilities, which can cater for many disabilities and impairments, access to the bath for some would be...
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This was our 6th visit to this hotel to celebrate New Year, and our 4th when we were accompanied by relatives. We did not stay overnight, but just attended the Dinner/Dance.
As usual, everything was perfect; the food, service,entertainment. Well done, once again, Garstang!
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Thank you for taking the time to write a review, even though you were not a resident your review is useful to us and other TA users. We are pleased you enjoyed the dinner dance and hope to see you during the year as well as at the dinner dance. If you do want accommodation please book early as many...
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Having just arrived back from a break at Garstang thought I would give a review of this wonderful hotel.
We arrived Christmas morning to a wonderful log fire in the reception. The hotel was really comfortable and warm. The staff were tremendous. We checked in and were shown to our table. The food on Christmas Day was wonderful albeit we...
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Thank you for your review, myself and the management team will be meeting soon to discuss all the feedback we get over Festive period and invaluable comments such as yours will help us continue to improve.
I am sorry noise from other rooms disturbed you and disappointed as all rooms have noise insulation in both the walls and floors to...
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Mt husband and I attended a family wedding here last weekend (02/12/2011 - 04/12/2011) and had a fantastic time. The wedding went without hitch and was a beautiful day. All staff were brilliant and catered to all out needs. We arrived late on the friday night after a stressful journey from London but were welcomed into the restaurant area by...
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Thank you for you lovely review of the hotel and your treasured compliments to the staff. I will ensure that both Laura and Becca (right on both) specifically are aware of your kind words.
We shall look forward to your visit in the new year.
Thanks again for taking the time to review us.
Chris
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We spent some time looking for a hotel to have a few days away from it before Christmas , it was perfect lovely views over the golf course we had sunday lunch at the hotel it was nice and great value for money. The hotel room was very clean nice bathroom the water was hot morning and night. The friendly...
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Thank you for taking the time to write your review. It was a pleasure meeting you and hope to see you and your friends sometime soon.
Thanks again for your kind words.
Chris
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67 Reviews
116 Reviews
