Hi I stayed here for 2 nights while away with work. my first approach to the hotel was met by a grumpy car park attendant who told me to '' Just sling it anywhere but hurry up about it I am busy''!! Anyway I was pleased to see the reception staff were polite and had more customer service. the room... More

I read these reviews before I got to the hotel and wasn't expecting much, but my god, it was worse than I thought!! The company I work for booked this hotel for me at approx 15:30 on the day I wanted to stop by telephone, I arrived at 18:00, upon arrival I was greeted by the receptionist Steve who was... More

Had a private function at the hotel everything was going well untill a member of staff accused some of us of upsetting another member of staff and decided to shout and swear at me absolutly ruined my night and i would never expect anyone to be shouting and swearing at me let alone a member of staff but when i... More

I stayed here for a few weeks with work, I found the rooms very old fashioned, the food barely edible and the staff not very friendly either. On the bright side, the restaurant looks out onto a big square which tends to be full of all kinds of people so if you like people watching this is a great spot.

I spent 4 days nights here and it was not a pleasurable experience. I have attached photos which hopefully you can see. I have tried to upload pics to Trip Advisor before and it hasn’t worked. The photos are of a prison cell style wash basin, some mahogany 1970’s static caravan furniture, the bare brick walls that give a ‘Prisoner... More

Very well situated just on the edge of the town centre. Within walking distance of Grimsby Shopping centre and also the train station. Free parking. The staff are very helpful and attentive. However, the hotel itself is very run down and does need a face lift. Hotel rates are extremely reasonable. I have stayed three times and would return.

As soon as you enter the lobby it is obvious it is tired and in need of a lot more than TLC. The reception desk personnel were good and welcoming. In the lift to the third floor and the tired out lift, carpeted on the walls, creaked and groaned slowly up to the top. I then made a decision that... More

I was on the road and needed somewhere in Grimsby in a hurry. Unfortunately I found the St, James. This has to be one of the grimiest, tatty, out of date places I've ever stayed. It looks like it hasn't been decorated in eons hence the chipped paintwork everywhere the filthy ceilings and the filthy walls in the bedroom. The... More

Staff were very helpful and friendly. Rooms clean and have been updated, bathrooms clean but in need of improvement. Hotel is very dull on both outside and inside. I found it very unappealing. Ok for one night and price was reasonable. Breakfast poor value for money.