Dear guest Yes you will have noticed many improvements since your last visit, not only due to investment but also care and attention by the great team of people employed at the hotel. Thanks for spreading the word on our behalf! - I Hope you don’t leave it has long before you return. Best wishes Anne Bennett General Manager More

Dear guest Many thanks for posting such a complimentary review onto TripAdvisor. More than anything your comments regarding consistency are really appreciated. Across the hotel we have agreed standards and it so good to hear that they are consistently being delivered by all departments. I’ll ensure your feedback is shared with all concerned to help keep us motivated and striving... More

Dear guest I agree, unfortunately we’re not too pretty from the outside, but well worth a visit inside. Yes the hotel has been tastefully modernised and refurbished inside to a very high standard. Great to hear that you found us 'family friendly’ and topped the visit off with a ‘great’ breakfast. Now that you’ve discovered us we look forward to... More

Dear Guest Thanks for posting such a complimentary review onto TripAdvisor. It sounds like you had a great stay with us last month. We do try to encourage all employees to go above and beyond wherever possible to exceed guests’ expectations -it certainly sounds as though this was the case during your visit! Thanks for spreading the word – hope... More

Dear guest Great to hear that you have found one of Grimsby best kept secrets – The Humber Royal Hotel! I’m really pleased that my team at the hotel appears to have made the difference and put us to the top of your list of hotels in Grimsby. Yes, we have a fantastic product, but it is people who make... More

Dear Mr & Mrs Mawer Wow! What else can I say – your review says it all! As you know we host a great number of weddings and events so I, like you, was just as impressed to learn that my team remembered you and helped make your ‘anniversary return visit such as success. I trust we won’t have to... More

Dear John and Nina Thank you so much for your amazing review - you certainly made our day, if not our year!! As a regular visitor to both this hotel and other venues in the area I really appreciate your comments. You’ve done an excellent job of describing our extensive facilities – many thanks for spreading the word! The whole... More

Many thanks for posting your review on TripAdvisor, highlighting the great value for money we offer all our guests. You comments are fair with regard to the baked beans! – there’s only one true brand and I’ll certainly remind chef to ensure these are back on our menu going forward. Now that you’ve found us I hope we may have... More

Many thanks for you kind comments. It was great to hear the reception team had assisted you in your ‘bush’ walking – Grimsby certainly has more to offer than most people know! I’m glad you found plenty of choice on the menus to meet your vegetarian requirements. Unfortunately the weekend of your stay did coincide with a large family party;... More