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All 7 Richmond hotels

BEST WESTERN The Kings Head Hotel

Market Place, Richmond DL10 4HS, England
Hotel amenities
BEST WESTERN The Kings Head Hotel
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65%
Ranked #2 of 7 hotels in Richmond
Most recent review
5 of 5 stars Reviewed 14 June 2013
Anne-Marie B Manchester
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152 reviews from our community

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Traveller rating
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    53
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Date Rating
Manchester
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 14 June 2013 NEW

I wrote the review below entitled "Wedding" not realising that I had accidentally logged onto Trip Advisor using my husband's account. The upside of having announced to the world that my husband has been recently civil partnered is that I get the chance to sing the hotel's praises once again, but using my own account. Having said that, as I... More

Was this review helpful? Yes 1
Manchester, United Kingdom
1 review
5 of 5 stars Reviewed 14 June 2013 NEW

My husband and I chose The Kings Head Hotel to hold our wedding reception and I cannot put into words how wonderful it was. Myckala, Danielle, Mike and every single member of staff really went above and beyond the call of duty to make us, and every single one of our guests, welcome and happy throughout the whole weekend. The... More

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Bedfordshire, UK
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 13 June 2013 NEW

I stayed here with work for a stop over night. Room was lovely over looking market place and castle. The bed was very comfortable. Staff are all very warm and welcoming, which is great to have that friendly feeling when travelling alone for work. There is not much hotel car parking but they did everything to help, even offering to... More

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Tolo
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 June 2013

My daughter chose this hotel for her wedding reception and she could not have made a better choice. When I walked up to the reception desk, I was greeted with the words, 'Hello, you must be Dad.' and the friendliness and service just followed on from there. Our room (room 30,overlooking the Market Place) was spacious and comfortable and for... More

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Manchester, United Kingdom
2 reviews
5 of 5 stars Reviewed 3 June 2013

My partner and I stayed in Room 4 (at the front of the hotel) and it was a lovely room. Bed very comfortable and bathroom spacious and well equipped. The hotel staff were extremely helpful. Breakfast was delicious and the service was second to none. I really couldn't fault this hotel. I work in the travel industry and would recommend... More

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GM-KingsH, General Manager at BEST WESTERN The Kings Head Hotel, responded to this review
5 June 2013

My team and I are delighted with all your comments, we were so pleased to be able to look after you last weekend. We are so thrilled that as you are in the travel industry, you have recognised our achievements and strengths and that you have no hesitation in recommending our hotel. We really do look forward to welcoming you... More

1 review
3 of 5 stars Reviewed 2 June 2013 via mobile

The hotel was booked for a night away by my partner. The room was clean but the ensuite loo was dirty with no proper shower and a chipped bath. The furniture had missing handles making the overall look of the room tired and shabby. The bar lacked character and fresh orange, which was quite disappointing. On the plus side, the... More

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GM-KingsH, General Manager at BEST WESTERN The Kings Head Hotel, responded to this review
5 June 2013

Thank you for all of your feedback, my team and I were disappointed that you hadn't enjoyed your stay. I have looked into the issues that you have mentioned, I am unable to identify the room that you stayed in but were in, but I have reiterated to all the housekeeping staff that they need to report issues, so that... More

yorkshire
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 20 May 2013

Very good hotel location good but as other reviews can be noisy in the square in the morning. The breakfast was very good with a nice selection although 1 rasher of bacon half a mushroom 1 sausage and half of tomato was a bit skimpy but if was to ask for more i am sure they would of obliged .... More

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GM-KingsH, General Manager at BEST WESTERN The Kings Head Hotel, responded to this review
5 June 2013

Thank you for all your feedback. We have taken on board your comments with regards to breakfast and of course if you had asked for any more we would have looked after you. I was pleased to read that my team looked after you whenever your raised a problem with us. We look forward to welcoming you back very soon. More

Edinburgh, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 16 May 2013

The rooms at the front of the hotel are subject to noise from outside but they are large and nicely decorated. Therooms at the back are smaller but peaceful-so take your choice! The food is really good and the service has improved from our previous visit. The staff are really pleasant and helpful.

Was this review helpful? Yes 1
GM-KingsH, General Manager at BEST WESTERN The Kings Head Hotel, responded to this review
17 May 2013

Thank you for all your kind comments. I have passed onto Chef and all my team your kind comments about your recent stay with us. We look forward to welcoming you back very soon. More

Derby, United Kingdom
2 reviews
4 of 5 stars Reviewed 10 May 2013

We were impressed by the friendly staff and the way they sorted out our minor problems. Nothing was too much trouble. The breakfast room was well laid out and and had more than the usual cornflakes and prunes. The location, right in the Main Square, was an ideal place to stay. We have been to the Richmond area many times... More

Was this review helpful? Yes
GM-KingsH, General Manager at BEST WESTERN The Kings Head Hotel, responded to this review
11 May 2013

My team and I are so pleased that you enjoyed your recent stay with us. I have passed on all your kind comments. We look forward to welcoming you back very soon. More

Nottingham
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 8 May 2013

A good sized room, very clean hotel, well stocked bar and superb food. Breakfast served to you which makes a nice change. Friendly young staff and unbeatable value. This was a one night stop off on the way to the lakes but was well worth the effort. And a great location. Well done Kings Head!

Was this review helpful? Yes
GM-KingsH, General Manager at BEST WESTERN The Kings Head Hotel, responded to this review
9 May 2013

Thank you for your kind comments, I have passed these on to all of my team. We are so pleased that you enjoyed your stay and look forward to welcoming you back very soon. More

 
 
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Additional Information about BEST WESTERN The Kings Head Hotel

Also Known As:
Kings Head Richmond
Address: Market Place, Richmond DL10 4HS, England
Region: United Kingdom > England > Yorkshire > North Yorkshire > Richmond
Amenities:
Bar/Lounge Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #2 of 7 hotels in Richmond
Price Range: $
Official Description (provided by the hotel):
The Kings Head Hotel is situated in the centre of the beautiful Georgian town of Richmond - Step out of the front door and you will be faced with stunning river walks - Easby Abbey - the famous Green Howards museums and Richmond castle - By car you have every Dale in Yorkshire to visit - with spectacular views and many places of interest - Our Georgian hotel offers our guests a true home from home - cosy lounges with log fires during winter days - an award-wining restaurant and bars serving traditional Yorkshire ales - Each room has its own individual charm - all are en-suite and non-smoking and all offer the facilities that one would expect to find - colour TV - courtesy tray to make your own tea or coffee - hairdryer - direct dial telephone and internet access - The ensuite bathrooms offer both a bath and shower ... more   less 
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BEST WESTERN The Kings Head Hotel
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