We stayed for the second time for a Santa weekend at the beginning of December. Included watermark tickets, lunch and visit to Santa really good fun kids loved it at 5 & 7 that's all they want ! Would say that the Alton towers hotel is nicer than splash landing. We have stayed in both and although slightly more expensive... More

very convenient for stay with family situauted close to the park monorail. It had some nice quirky touches in decor that appealed to the kids, although breakfast was unsurprisingly crowded even at the start of November. Evening entertainment for kids in sister hotel was very welcome, but be careful when booking restaurant as front desk receptionsit was unhelpful - menu... More

myself and my Partner frequent the Alton Towers Resort regularly but always stay in the Splash Landings Hotel. this time we went for Job Interviews on resort and opted To stay in the Alton Towers Hotel, the staff were freindly the breakfast was all you can eat, the Dinner was overpriced as always but because they are so isolated they... More

We have just returned from a one night stay at the Alton towers hotel, where we took our daughter as a treat for her fourth birthday. Upon arrival, we had a great smiley welcome from Dawn and Rebecca, they made our still sleepy daughter feel really special. She had no idea where we were, having gone to sleep thinking we... More

Myself and my fiance booked a double room with breakfast.On arriving we were upgraded to a themed room called the "celebration room".All I can say is "WOW" what a superb room it was.We used the spa and found it very relaxing,and clean,the staff were lovely.The evening dinner was superb and very good value.The breakfast did let it down on this... More

My partner and I bought a KGB deal for 1 night at the Alton Towers Hotel, B&B, with 3 hours in the spa. We went this weekend, 14th January 2012. No park or splash landings available but we were aware of that before we went. The hotel is nice...clean room and friendly helpful staff. The restaurant has more of a... More

Myself, husband and 8 year old daughter stayed here in Oct 2011. We had booked with The Sun deal - Two free tickets and half price Hotel accomodation for 2 nights - I think we paid around £200 for the break, and this included entrance to the Cariba Creek Water Park. When we arried at 2pm our room wasn't quite... More

I went here for my birthday with a few friends. The hotel was lovely and clean. We got two passes one for the water park and one for the themepark. I thought it was good that we could go straight into the theme park early and was able to stay later on. Walking past the big que's and going straight... More

I decided to book a table at the 'Secret Garden' restaurant within the hotel with reasonable expectations for a nice relaxed meal. News Years Day. The restaurant was more like a garden centre food hall than a 4-star hotel. No table cloths, tomato ketchup bottles on the table, etc. We ordered appetisers, a starter each and our main course. We... More