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Riverside Hotel

3.0 of 5
Riverside Drive | Branston, Burton upon Trent DE14 3EP, England
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Riverside Hotel
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111 reviews from our community

    Trip type
Traveller rating
    30
    36
    22
    17
    6
Date Rating
Cardiff, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 12 May 2013

We stayed here for two nights for a wedding. The room had damp, dead flies, rotting wood, a shower that didn't work, mildew and a ceiling light which didn't light up anything! The room was seriously run down, not maintained and was of a poor standard. The breakfast was good and the lady called Eva was attentive, friendly and couldn't... More

Was this review helpful? Yes 1
Chris_Garnett, Guest Relations Manager at Riverside Hotel, responded to this review
21 May 2013

Thank you for reviewing our hotel, and for e-mailing me the photos, as requested on check-out. We are constantly working to improve the hotel, and as you mentioned our beds are very comfy, we have also just replaced all the carpets in the bedrooms, and my handyman is working his way round the hotel improving each bedroom as he goes,... More

Nottingham, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 16 April 2013

We stayed overnight on Sunday 14th April through a deal that was in our local evening paper. Room was very clean, plenty of tea/coffee/sugar/biscuits etc. TV and free WiFi. Bathroom was a bit snug but it was clean and functional. The room was quiet and we slept well. Everyone without exception was polite and helpful. The evening meal (2 courses... More

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 14 April 2013 via mobile

Rooms really need updating! Also way too warm. Pub is lovely, breakfast amazing, so much choice and the lady serving is so lovely and can't do enough for you. Over priced until rooms are sorted I'm afraid.

Was this review helpful? Yes 2
OldEnglishInns, Manager at Riverside Hotel, responded to this review
23 April 2013

Thank you for staying with us and for taking the time to review The Riverside Hotel. I'm pleased to hear that you enjoyed our pub, we do aim to deliver a warm friendly pub experience with good value meals and drinks. We are working on the rooms at the moment and are constantly trying to improve the rooms, we have... More

Staffordshire
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 9 April 2013

We stayed here on a bargain overnight break. Hotel was very nice and bar area especially. The rooms appear to have a renovation started and room 5 had been decorated and was more than adequate for the length if time we were there. Breakfast was fantastic and I tried the eggs benedict which was amazing! Overall, would stay again. Good... More

Was this review helpful? Yes 2
London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 April 2013

Set in a quiet residential cul de sac with ample parking it has a great location on the riverside with access to the riverside walk. Even in the freezing spring this year this offered an easy and interesting walk to stretch the legs after a three hour slog up the motorway. There are plenty of waterfowl to watch. The rooms... More

Was this review helpful? Yes 1
Liverpool
Senior Contributor
35 reviews 35 reviews
15 hotel reviews
Reviews in 22 cities Reviews in 22 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 18 March 2013

As the name says its a hotel besides the river trent. Nice tranquil setting, nice rooms and nice food. All in all a nice experience. Handy for midland exploring. And must mention ample parking and FREE WIFI

Was this review helpful? Yes 1
See 2 more reviews by joecassandra for Burton upon Trent
OldEnglishInns, Manager at Riverside Hotel, responded to this review
22 March 2013

Thank you for staying with us at The Riverside and for taking the time to let us and everyone else know about our lovely stay. We love to hear from all of our guests and our team read all of the reviews that we receive. We hope to see you again soon, next time you are exploring our neck of... More

Chester, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 16 March 2013

This hotel is situated in a cul de sac on a very quiet housing estate. We used it as a base to visit the surrounding area and in particular the very beautiful Lichfield Cathedral and it was a perfect base. Luckily for us the restaurant was cheap with many deals as there weren't any others for several miles. The food... More

Was this review helpful? Yes 1
Cornwall
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
Reviews in 21 cities Reviews in 21 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 16 February 2013

East to find, pleasant and efficient reception from staff on arrival. Plenty of parking and hotel nicely decorated. I was allocated Room 11, the entrance to which is via a separate door to the main hotel, and is situated on the first floor. The room was small with basic furniture, and an odd arrangement where the loo was one end... More

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OldEnglishInns, Manager at Riverside Hotel, responded to this review
19 February 2013

Thank you for staying with us at The Riverside and for taking the time to let us know about your stay. I'm pleased to hear that you found our service to be polite, helpful and attentive and that you enjoyed our breakfasts. I'm also pleased to hear that you found your room to be clean and comfortable and can only... More

Northampton
Top Contributor
66 reviews 66 reviews
27 hotel reviews
Reviews in 32 cities Reviews in 32 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 15 February 2013

Had a first floor room at the back with a lovely view over the river (now my wallpaper on my computer). The staff were all friendly and helpful and any requests or queries were dealt with quickly and efficiently. Excellent breakfast including full English, eggs benedict and kippers. Only downside is the small rooms with restricted hanging space but we... More

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OldEnglishInns, Manager at Riverside Hotel, responded to this review
19 February 2013

Thank you for taking the time to review our friendly scenic hotel and for choosing to spend your break with us. You'll have to come back and visit us again in the summer, so that you can update your wallpaper on your computer as the seasons change. I'm really pleased to hear that you found our team to be friendly... More

Bath, United Kingdom
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 14 February 2013

Stayed here for one night while on business. The pub is fine and the food was fine. Service was pleasant and staff were helpfull. The room ( room 11 ) was very dated. The shower was very poor bearly enough pressure to wash my hair. The rooms are in a block to the side of the pub and are very... More

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OldEnglishInns, Manager at Riverside Hotel, responded to this review
19 February 2013

Thank you for choosing to stay with us here at The Riverside Hotel and for letting us know about your experience. I would have to agree with you, we do have a great location and our team always strives to be pleasant and helpful. Old English Inns are in the process of refurbishing all of their hotels and the finished... More

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Additional Information about Riverside Hotel

Also Known As:
Riverside Hotel Staffordshire
Address: Riverside Drive | Branston, Burton upon Trent DE14 3EP, England
Region: United Kingdom > England > Staffordshire > Burton upon Trent
Amenities:
Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service
Hotel Style:
Ranked #8 of 10 hotels in Burton upon Trent
Price Range: $
Hotel Class:3 star (3*)
Reservation Options:
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Riverside Hotel
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