I stayed one night with my son after a day at Alton Towers. The receptionist was very efficient and friendly, she also doubled up as the bar staff! The hotel is very tired and in desperate need of an update. The room was warm and sheets and towels spotless, however if you like a modern feel with all the mod... More

Stayed for 2 nights. Found all staff members friendly and helpful. Set in the quiet part of town, with easy access to the town via, local bus or taxi. Beds and rooms comfortable. Breakfast cooked on ordering, so always fresh and hot. Overall a pleasant stay.

This is the third time at the cedar tree, not as good as the first but a big improvement on the last visit. The two members of staff were very welcoming and worked tirelessley, no fault can be blamed on them. The rooms were a little untidy and in places dirty. Would I recommend it for a place to stay... More

We had two nights at this hotel. We were very impressed with the receptionist who booked us in, she was very friendly and helpful. Our room was in the annex and was bright , clean and comfortable. The breakfast was very good, we were disappointed at not being able to have an evening meal, but Chris went out of his... More

We arrived on friday and stayed until sunday. The staff at the hotel are very helpful and cant be faulted. Breakfast was great with lots of well cooked food and choice, very good. The hotel itself however seems to have a bit of an identity crisis. It wants to do things right but it lets itself down with silly things... More

We booked a twin room and were told on arrival we had been moved to the family room. The downside is the room is at the front and as it was a warm and muggy night, the window was open allowing in the noise from the road. Take an electric fan with you! The front of the hotel has had... More

Stayed for one night in June. Young lady on reception was pleasant and could not do enough for us, she checked us in, served in the bar, monitored reception and even served us breakfast next day. Never saw another member of staff. Room was OK, bed comfortable and linens were good but it was shabby, wallpaper marked and lifting, plaster... More

Made a late booking so had the family suite at a discounted price which was nice. Lady on reception was very helpful and the 2 rooms with bathroom were certainly adaquate for a one night stay but we felt the whole place needs a lot of TLC. The toilet roll holder in the bathroom was broken as was the bin... More

This is out of town Rugeley and a little bit of an anonymous area but the hotel was perfectly acceptable and could not argue with value for money. Whilst, when I was staying mid week the hotel bar itself was empty there are a couple of local pubs. "The Castle" had a pool match going and although the pub was... More