We arrived at the hotel around 7pm to be greeted by a friendly receptionist and checked in, reception has a model carousel and Thomas characters for the kids and a souvenir shop, the room we stayed in on the 2nd floor was amazing with a huge bathroom complete with double sinks and a separate walk-in shower. The room itself was... More

We stayed in the Drayton Manor hotel last weekend for two nights in order to visit Thomasland with our young boys. Good points: 1. location, 1 minute walk to the park, 2. Hotel is brand new, less than 1 year old so it is in good condition 3. nice terrace which leads to a grass area and childrens playground. But:... More

We like it here. Stayed a few times so I guess that says it all. Rooms are nice and clean. Good that they have a bath for the little ones. I always enjoy the buffet style breakfast Staff really good Beer a bit expensive We had an issue on a previous visit that other guests from a wedding party were... More

Stayed overnight to attend a wedding. As a wedding venue it was perfect.......all went really well. Staffing issues at reception and on the bar in the hotel.....took 25 minutes to check in, and on arrival nearly 30 minutes to get a drink at the bar!! Room was really comfortable and clean but did find rubbish and socks under the dressing... More

Just a quick one. I stayed in this the night before a work conference and must say the room was fantastic, service perfect and the food was very good. Rooms are modern with a well sized television and very quiet making for a comfortable nights rest. Also the grounds are very easy to find so no problems in that department.... More

Stayed on the dine. stay and play package on the 30th May with my husband and two daughters (age 1 and 3). We booked interconnecting rooms, which were lovely but there was an issue with the interconnecting doors locking the children inside their room alone and the door chain was broken. The manager was in our room within 5 minutes... More

The service in the hotel bar / restaurant was not very professional , and basically non existent. The staff were friendly enough when you could find them but not very good at their job. No free wifi , check out time 10:00am is ridiculous , kids running around the corridors unsupervised

Stayed new years day in themed room. The xmas surprise of themed room was spoilt with a marketing stand in reception. Such a disappointment for our closely guarded secret. Themed room great but no sign of the themed bath products as promised. Arrived new years day looking forward to the entertainment. Went to reception for allotted time and was told... More

this hotel is the best ive stayed in with my wife and daughter,sunday 2nd june.not one problem food was great kids had plenty to do day and nite.great price which also gave us tickets to the theme park