We stayed at this hotel about 6 years ago, but unfortunatly since then the hotel has become very tired, and in need to a refurbishment. The carpets are stained and the curtains are thin and do not fit the windows, the beds really could do with replacing as well although sheets are clean and crisp, the electric shower was a... More

I stayed at this hotel on a business trip. Ideal location in the middle of town. The room was clean but in dire need of refurbishment, the carpet was stained and the drawers had handles missing, it was also the creekiest bed I've ever slept in. having said that the staff were very friendly and helpful, and even though I... More

We have just returned from weekend at Alton Towers, this hotel is ideal, about 20 min drive away. We booked 3 rooms for family. I was worried after reading some of the reviews on trip advisor, but we were all pleasantly surprised. Yes, it is slightly tired building , but it is old and I think this adds to the... More

stayed here for the acoustic festival in may 2012 and 2011! it's a old and slightly tired building, but the location and convenience makes up for it. the staff are very laid back - and pat has a dry wit, so don't get caught out. i stopped in room 8, which a perfect family room, sleeps 5. bathroom space is... More

We stayed here for one night. The beds are as old as the building, showers that fall off the wall when not turned on and creaking floorboards all over. We arrived late so ate in the hotel, which was a bad decision most of the menu was sold out, the steak that was on the menu was as tough as... More

We stayed here for 1 night as part of a group and found the hotel to be nice, clean and tidy. The welcome wasn't great however, as the first thing we were told, was that they thought we wouldn't be coming, even though at the time of the booking I had made it clear that we would be at Alton... More

We stayed one night as we were visiting the area for a family matter. The lady who booked us in seemed very relaxed about everything, almost unconcerned. The room was on the top floor of a beautiful cantilevered staircase. The room was OK along with the bathroom. The bed was comfortable. Faded decadence sprang to mind regarding the furnishings. Our... More

Absolute pants! The worst hotel ever! 3 stars? Where on earth did that come from. The car park is not marked and a nightmare to find. The reception was completely unprofessional. We had three rooms booked. It must be said that the single room didn't look too bad. However, the other two double rooms made up for it - big... More

Our stay at Bank Hotel, was not all that we were led to believe, for what was advertised as Uttoxeter's No. 1 Hotel. The staff were friendly and helpful and the food was very acceptable. However the room and accommodation had much left to be desired, with several things that needed attention. 1. The bedside lights didn't work, and the... More