We stayed here for a weekend away and overall found it pretty good although there is room for some quite easy improvement. The staff were all brilliant: Welcoming, helpful, attentive without being intrusive and informative. We had to change from the first room allocated as the door wouldn't shut, but were moved quickly and efficiently. The building itself is lovely,... More

My work takes me from one end of the country to the other and I stop in a multitude of hotels, B+Bs, Inns and motels. Sadly this one falls behind the standards set by so many others in a similar price bracket. The room was tired, towels, worn and in reed of replacement. Evening meal was OK but average, however... More

We spent 3 nights over Xmas at the hotel visiting relatives in the area. We had to change 3 rooms as the matterasses were of such poor quality with springs poking through (too painful and uncomfortable to sleep !). We were finally moved to a room with a slightly better mattress but no working shower ! Staff were very polite... More

I have stayed at other Oxford Hotel places and they have always been fair value for money. I spent a comfortable night at Coulsdon Manor when on business in Coulsdon. Staff were professional and friendly. My room was well furnished but the decoration had taken a few knocks over the years since the last refurbishment and the bathroom fittings are... More

The hotel we had booked for our daughter's party after a wedding abroad, had let us down at the last minute and Coulsdon Manor accommodated us, in fact we and our guests took over the hotel. I have nothing but praise for all the staff. They worked really hard and nothing was too much trouble for the senior staff. They... More

We went to the Lunch with Santa last year. First impressions were good, hotel looked beautiful and as there had been snowfall the grounds looked amazing and a beautiful tree stood in the reception.. but soon after it was downhill all the way. We were taken to a room where the tables were laid with crackers etc., but there were... More

We stayed one night and played 2 rounds of golf. The Hotel looked lovely from the outside but tired and in need of some tlc on the inside. The staff were very welcoming and after playing our first round we had a lovely three course meal. We were a group of 14 and the only people dining. The bedrooms were... More

we recently had a wedding here i would most definitly not recommend it to anyone our experience was awful we firstly were given different food for our wedding meal than what we had previously ordered we then did nt recive all our evening buffet we found staff grumpy and unhelpful on the lead up and on the day evening bar... More

Stayed 2 night. Clean. Staff is helpful. Breakfast a bit slow. More