Unfortunately our experience here was a huge let down! Our group had two rooms, both on the lower ground, one of the rooms had a large metal radiator, the type that were in schools and council buildings in the 70s... unfortunately there were no controls on the radiator and it was on high, very high, so hot you couldn't touch... More

As our daughter was getting married this weekend, we decided to book accommodation locally and booked 5 rooms at this hotel. It is so far removed from the gloss of its website that it is unrecognisable as being the same hotel. We had a late book-in time (after midnight) and on arrival were quite shocked by the room we were... More

A two day residential conference left me determined to come back with my wife for a longer stay - particularly as the meeting meant that I never got near the gym, pool, spa etc. The hotel is as might be expected from the pictures - old-style country house with multiple floor levels - 2 changes of level as moved around... More

Looks appealing from outside untill you enter your room, bath and toilet is rusting away the decor is way out of date. The bar and food is very expensive for what you get. Give me a premier inn any day they make you feel at home.

This is a very large hotel which is very dated. The check-in was very slow although that may have been due to the software. Reception staff seemed a mixed bunch - some polite and helpful, others not interested and quite rude. Room was badly in need of refurbishment - very dated, TV only had 5 chanels, no wi-fi, roasting hot... More

We needed to be in the area for a family wedding and there just happened to be an offer at this hotel. Booking straightforward. Efficient receptionist who asked whether we wanted an upper or lower floor. We chose a lower level and were put in LG04. We were impressed with the ceilings in the public rooms and would describe the... More

My husband and I stayed for 2 nights to celebrate our 20th Wedding Anniversary. We were welcomed by Richard on reception who was very pleased to check us in early. We used all of the leasure facilities in the Spa including treatments which were wonderful. The restaurant staff were so kind especially Javier, and Lina in the bar. Our room... More

We booked this through an internet web site so whether this has nay bearing on the accomodation given we will never know. I am not in favour of wholly negative reports so I will start with the positives. The staff were extremely friendly and professional. We were attending a concert in the evening at Biggin Hill which made the hotel... More

I have been backpacking around the world and stayed in better 1* hostels than Selsdon Park 4* golf resort. Here are some of the problems i have faced over the last 3 weeks. 1. I have been billed for drinks that I have already payed for. 2.Kicked off the squash court early even though I booked 2 days in advance.... More