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All 8 Kingston upon Thames hotels

Brook Kingston Lodge Hotel

4.0 of 5
94 Kingston Hill, Kingston upon Thames KT2 7NP, England
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Brook Kingston Lodge Hotel
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Most recent review
4 of 5 stars Reviewed 2 June 2013
DShields75 Aylesford, England, United Kingdom
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184 reviews from our community

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Aylesford, England, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 June 2013

Clean, Friendly and main food great. Rooms perfectly laid out with a nice garden view. The BIG downside for me was brekkie! 1 rasher of bacon, 1 egg, 1 Manky tomato and god awful black pudding. My 3 year old daughter would of been hungry after eating that! But on the whole a great place to stay and eat, just... More

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Mairead F, General Manager at Brook Kingston Lodge Hotel, responded to this review
5 June 2013

Many thanks for your review I am please to read you enjoyed your stay ,I am sorry you did not enjoy your breakfast Please, in future if you would like a larger portion just let us know we would be delighted to oblige Best Regards Mairead and Team More

Geneva, Switzerland
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 of 5 stars Reviewed 28 May 2013

I stayed here for two nights and had booked a room for two adults and one child. I arrived at 18.30 and the girl at the reception was not the least bit interested in helping me out. I checked had a cot been organised in the room and she checked and said no. She then further told me that housekeeping... More

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Mairead F, General Manager at Brook Kingston Lodge Hotel, responded to this review
1 June 2013

Many thanks for your review I do think however you are being a little unfair to us , unfortunatly you had not pre booked the cot for your little one , under normal circumstances this would not have been a problem and we would have put a cot in the room for you stright away , but on the particular... More

Travellers are raving about these Kingston upon Thames hotels

Abergavenny, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 26 May 2013 via mobile

On arrival...attentive staff on reception. Our room was spacious, generally clean although tv and cd system had tempremental controls. Nice bathroom. Hotel would meet its 4 star rating if it wasnt for our breakfast experience. Shown to table and went to use self serve breakfast. On serving out hot breakfast, we were met by a rude chef who made it... More

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Mairead F, General Manager at Brook Kingston Lodge Hotel, responded to this review
28 May 2013

Many thanks for your review I am pleased to read you enjoyed your room . I am so sorry the service you recieved was poor on Sunday morning, please be assured I will discuss our short falls in service with all staff involved. Best Regards Mairead More

Douglas, null, Isle Of Man
Senior Contributor
35 reviews 35 reviews
19 hotel reviews
Reviews in 18 cities Reviews in 18 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 17 May 2013

I stayed a couple of nights for a family occasion nearby. I walked here from Norbiton station in about 20 minutes, and it was an easy enough stroll. Beware the numbering of properties on Kingston Hill! The numbering is not sequential, you have further to go even when the numbers suggest you might have passed the hotel! The receptionist was... More

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Mairead F, General Manager at Brook Kingston Lodge Hotel, responded to this review
21 May 2013

Thank you for your review,as you will know from reading other peoples reviews that we are refurbishing our rooms at the moment, one final note our courtyard rooms are not at all noisy and are requested very frequenty by our regularl guests. Best Regards Mairead and Team More

London, United Kingdom
1 review
5 of 5 stars Reviewed 16 May 2013

My husband and I stayed here for our wedding anniversary recently and we were very impressed with everything . We were greeted by very friendly staff and the manager in particular who upgraded our room. The food in the restaurant was excellent and breakfast in our room was plentiful and delicious . We will definitely be coming back!

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Mairead F, General Manager at Brook Kingston Lodge Hotel, responded to this review
17 May 2013

Thank you so much for your very kind review. Best Regards Mairead and Team More

London
Senior Contributor
37 reviews 37 reviews
12 hotel reviews
Reviews in 18 cities Reviews in 18 cities
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 13 May 2013

This hotel is one of only a few in Kingston upon Thames . It is billed as 4 stars. I was recently at a post funeral reception here. The buffet was only ok - pastries were good chicken undercooked , wine average . The setting was ok as it has a large garden for good weather . The house menu... More

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Mairead F, General Manager at Brook Kingston Lodge Hotel, responded to this review
16 May 2013

Many thanks for your review. Please let me assure you that the chicken on the buffet was most defiantly cooked It is our standard practice to temperature check all foods on our buffets I am please to read you enjoyed the sweet selection and that the service was attentive Best Regards Mairead and Team More

London, United Kingdom
Contributor
15 reviews 15 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 of 5 stars Reviewed 13 May 2013

Stayed here in October 2012. Had a very cozy feel considering the weather (working fireplace by the entrance gave it a lovely ambiance) and the rooms were spacious and had everything I needed. Heating was good too which was a relief! Good location for Kingston and the restaurant & bar look top quality. Typical room rate seems a bit steep... More

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Mairead F, General Manager at Brook Kingston Lodge Hotel, responded to this review
16 May 2013

Many thanks for your review I do hope we will have the pleasure of welcoming you back to Kingston Lodge in the not too distant future. Best Regards Mairead and Team More

2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 12 May 2013

Stayed there on a Groupon deal. In general very impressed with the staff and the manager in particular. Food and service excellent. Free internet and a fridge in the room a bonus. Only downsides are the bedroom walls are a little thin and shower pressure could be better

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Mairead F, General Manager at Brook Kingston Lodge Hotel, responded to this review
16 May 2013

Many thanks for your very kind review Best Regards Mairead and Team More

Dublin
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 11 May 2013

Friendly accommodating staff under the watch of an Irish lady. from the moment we arrived we we were made feel comfortable. Rooms were quiet clean and comfie. Food in the restaurant was great as was the breakfast in bed. A comfortable bar with an open fireplace in the reception was perfect for a relaxing drink. We stayed for a rugby... More

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Mairead F, General Manager at Brook Kingston Lodge Hotel, responded to this review
16 May 2013

Many thanks for your very kind review We look forward to welcoming you back in the not too distand future Best Regards Mairead and Team More

2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 9 May 2013

I ended up in this hotel by sheer coincidence. I have since returned and will carry on doing so whenever I'm in the area. It is a friendly hotel with charm in spades, very good service and good food. The stuff are helpful, the inner courtyard is a little delight and I love having a room with a balcony facing... More

Was this review helpful? Yes 1
Mairead F, General Manager at Brook Kingston Lodge Hotel, responded to this review
16 May 2013

Many thanks for your very kind review Best Regards Mairead and Team More

 
 
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Additional Information about Brook Kingston Lodge Hotel

Also Known As:
Brook Kingston Hotel
Brook Kingston Hotel Kingston Upon Thames
Kingston Hotel Upon Thames
Kingston Lodge Hotel
Kingston Lodge
Address: 94 Kingston Hill, Kingston upon Thames KT2 7NP, England
Region: United Kingdom > England > South East England > Surrey > Kingston upon Thames
Amenities:
Business Centre Free Breakfast Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Business Hotels in Kingston upon Thames
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
This 4-star hotel is on the edge of Richmond Park and 900 metres from Norbiton Rail Station.The Brook Kingston Lodge Hotel is a 2-minute walk from beautiful Richmond Park. It is 1.25 miles (2 km) from the centre of Kingston upon Thames and its shops, cafes, bars and restaurants. The Brook Kingston Lodge is next to Coombe Wood Golf Course and 7 miles (11 km) from London’s West End. Hotel Rooms: 63. ... more   less 
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