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All 8 Kingston upon Thames hotels »

Brook Kingston Lodge Hotel

4.0 of 5
94 Kingston Hill, Kingston upon Thames KT2 7NP, England
Hotel amenities
3.5 of 5 stars 96 Reviews
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96 reviews from our community

What travellers say about this hotel
  • FREE parking(4)
  • Staff were friendly(3)
  • Very good(3)
  • Next morning(3)
Traveller rating
    23
    24
    25
    17
    7
Only show reviews for Family (11) | Couples (31) | Business (30)
Date Rating
Tripper416
Dublin, Ireland
1 review
5 of 5 stars Reviewed 6 February 2012

Brook Kingston Lodge was a 'jewel of a find'. The atmosphere in this hotel is warm and friendly; the staff are most welcoming and attentive; the rooms are full of character and extremely comfortable; the lounge area is relaxing and the open fire soothing. Afternoon tea is a must! The food is great and specific dietary requirements are catered for.... More

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ChesterManager, General Manager at Brook Kingston Lodge Hotel, responded to this review
14 February 2012

Thank you so much for your very kind review we look forward to welcoming you back to Kingston Lodge in the not too distant future Mairead and Team More

bealaninbhir
kilrush
1 review
5 of 5 stars Reviewed 5 February 2012

A friend and I recently chose Brook Kingston Lodge for a 5 day trip to London. Having stayed in the city many times, we found this hotel added another dimension to our city break. Within easy access of central London, (20 mins by train on hotel doorstep), we enjoyed all the advantages of being close to the attractions, but experienced... More

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ChesterManager, General Manager at Brook Kingston Lodge Hotel, responded to this review
14 February 2012

We look for ward to welcoming you back Many Thanks Mairead and Team More

bobbymWirral
wirral
Senior Reviewer
9 reviews
13 helpful votes
4 of 5 stars Reviewed 5 February 2012
1
person found this review helpful

We stayed for three days at the end of Jan 2012 mostly as a base to visit London. We booked B+B and eve. meal. The room was clean, as was the hotel, the staff were friendly and the food was good, if like me you did not want anything from the set menue the staff were happy to get you... More

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ChesterManager, General Manager at Brook Kingston Lodge Hotel, responded to this review
14 February 2012

Thank you so much for your your review Mairead and Team More

greenhands
Co.Roscommon
2 reviews
4 of 5 stars Reviewed 3 February 2012

We have stayed at the kingston Lodge a couple of times and have found the hotel to be a real cosy and friendly establishment, the service and staff are excellent and the lovely warm fire in the foyer gives you the feeling of being at home, breakfast was great and gave you a good start to a days shopping in... More

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ChesterManager, General Manager at Brook Kingston Lodge Hotel, responded to this review
14 February 2012

Thank you so much for your very kind review we look forward to welcoming you back soon Regards Mairead and Team More

Katiellywarch
1 review
5 of 5 stars Reviewed 2 February 2012

I stayed here for a couple of nights recently and loved it! The hotel is clean and fresh, with a real homely feel. Even the view of the courtyard at meal times was sweet. Access to Kingston was great where the shopping was surprisingly good! I'll definitely stay again. Recommended to family and friends! More

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ChesterManager, General Manager at Brook Kingston Lodge Hotel, responded to this review
14 February 2012

Thank you so much for your very kind review See you soon again ( I hope ) Regards Mairead and Team More

benmoulds
1 review
5 of 5 stars Reviewed 2 February 2012

My wife and I spent a weekend at the Kingston Lodge hotel so we could enjoy the local area and have easy access to London. The staff were fantastic from the moment we walked in the door, and despite a wedding party making the place busy we felt looked after every minute. The food was lovely and being able to... More

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ChesterManager, General Manager at Brook Kingston Lodge Hotel, responded to this review
14 February 2012

Thank you so much We hope to see you again in the not too distant future Best Regards Mairead and Team More

PAW72
Edinburgh, United Kingdom
Senior Contributor
24 reviews
8 helpful votes
2 of 5 stars Reviewed 1 February 2012
1
person found this review helpful

This hotel could be good but needs serious investment. My room was big but desperatley in need of renovation. The heating didn't work propoerly - I slept in 2 shirts and 2 pairs of socks with the heating on full all night and was still cold. There were stains on the chairs in the room. The bathroom hadn't been cleaned... More

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MissDior76
UK
Contributor
15 reviews
4 helpful votes
3 of 5 stars Reviewed 13 January 2012

I stay here every month on business, during winter the open fire as you walk in is a fabulous feature, they're adding little touches such as candles that make it look very pretty. Staff are friendly and helpful however the rooms are quite shabby and not in a chic way, stains on carpets, dull lighting and tired bathrooms, however the... More

Was this review helpful? Yes
ChesterManager, General Manager at Brook Kingston Lodge Hotel, responded to this review
14 February 2012

Thank you for your encouraging review You are correct our refurbisment program is ongoing We look forward to welcoming you back and many thanks for your continued support Best Regards Mairead and Team More

Ruth B
Plymouth, United Kingdom
1 review
5 of 5 stars Reviewed 6 January 2012

I was due to stay at the hotel over this weekend while I was in London for a course. I was unforunately taken unexpectedly ill this morning and unfit to travel. The service I received over the phone was fantastic from the hotel and the manager Ash couldnt of been more helpful in this situation. I was not charged anything... More

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mooreclan
Barnsley, United Kingdom
Senior Contributor
30 reviews
29 helpful votes
5 of 5 stars Reviewed 1 December 2011

My sister and I went on a London shopping weekend on 28th November and stayed at this hotel. There had been a mix up with our booking which was the travel agents fault. The owner was very friendly and accommodating and made us feel very welcome after a long days shopping. We ate in the restaurant and had a really... More

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Brook Kingston Lodge Hotel Also Known As

  • Kingston Hotel Upon Thames
  • Kingston Lodge Hotel
  • Kingston Lodge
Address: 94 Kingston Hill, Kingston upon Thames KT2 7NP, England

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Brook Kingston Lodge Hotel
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