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Bridge House Hotel

3.0 of 5
Reigate Hill, Reigate RH2 9RP, England
Hotel amenities
Bridge House Hotel
Ranked #3 of 3 hotels in Reigate
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75 reviews from our community

    Trip type
Traveller rating
    12
    22
    21
    10
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Date Rating
London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 21 April 2013

Stayed here for family birthday party... staff were very helpful and friendly the waiter did provide some entertainment by doing magic tricks which did provide some entertainment even though it was slightly random! The saturday night here appeared to be an pensioners dinner and dance the average age of the customer was about 80 and the band which were average... More

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Brisbane
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 23 March 2013

The Hotel is a bit out of the way from Reigate township, so you need a vehicle or taxi to get around. We were in room 16 and the water pressure and hot water was poor, it seemed to fluctuated as you showered. Other than that the hotel is fine.

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LHMS, CEO of LHMS at Bridge House Hotel, responded to this review
27 March 2013

Thanks for your review and sorry about the fluctuations in water pressure. We are looking into this. Have a lovely Easter Kind regards David More

Senior Contributor
29 reviews 29 reviews
21 hotel reviews
Reviews in 25 cities Reviews in 25 cities
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 13 March 2013 via mobile

I stopped there with work....and unsuprisngly breakfast hadn't been booked by work. I enquired how much it would be the £9.95!.....so Macdonalds it was. The room provided was a good size and warm. I dined in the restaurant and on the whole it was okay. What let the whole experience down was there was zero hot water in the morning....... More

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LHMS, CEO of LHMS at Bridge House Hotel, responded to this review
24 March 2013

Sorry about the hotel water and we have had the boilers checked.....apologies. Not sure about your comments regarding breakfast . £9.95 in this day and age is well at the bottom end of hotel breakfast pricing with a massively wider range and bigger breakfast than MacDonalds. But we would never deny you the right to be able to choose that... More

Travellers are raving about these Reigate hotels

Colchester, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 7 March 2013

We booked this hotel after travelling home from Fuerteventura and wanting a little luxury before our onward journey. What a disappointment! Although it was mentioned on various websites that the hotel had been recently refurbished there was no evidence of it. Chipped paintwork, tired carpets (and in our bedroom stained carpets). On the long walk from the reception there was... More

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LHMS, CEO of Lester Hotels Management at Bridge House Hotel, responded to this review
11 March 2013

Thank you for your review and so sorry you were disappointed with your stay. The hotel was refurbished a few years ago, the first time for decades, but it has never been described as being a luxury hotel but rather a value for money 3 star hotel, and I am sorry if you felt this was not the case. Apologies... More

Chenonceaux, France
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 26 February 2013

My wife and I booked into The Bridge House for one night, on our way home to France after a week in the UK. Ideally situated for access to the M.25 and an early start to the Channel Ports, I was impressed by the cost of the room when I researched on Trip Advisor. On arrival, the staff were friendly,... More

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Manchester, United Kingdom
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
Reviews in 12 cities Reviews in 12 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 18 February 2013 via mobile

The hotel itself is a bit tired but generally ok. Didn't have dinner, only breakfast which was ok with slightly leisurely service. At 07.50 I asked reception for a taxi. The best they could do was an hour. Not receptions fault, but if you need a taxi book it the night before. And allow a lot of time for the... More

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Dorking, England, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed 17 February 2013

We were given tickets as a present for the Valentine's Dinner and Dance evening. The whole experience was very disappointing; food was dry and looked disgusting on the plate, service was very poor and the band was awful. I can't believe they charged £45 per person! And I didn't get a present as advertised! The whole place needs a revamp.... More

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LHMS, CEO of Lester Hotels Management at Bridge House Hotel, responded to this review
11 March 2013

Thank you for your review and I believe that you did not make the booking, it was made as a surprise by a third party. I am also aware that on the evening the General Manager Linda Darbon spoke with you and asked if she could help but you just said you were leaving, which was a shame as everyone... More

1 review
4 of 5 stars Reviewed 17 February 2013 via mobile

The manager Linda was so accommodating, very helpful lady! Rooms maybe but tired but clean and have everything you need, beautiful views from balcony, would definitely stay again, very homely hotel welcoming!! :) thank you!

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Dorking, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 16 February 2013

I'm writing this review at 22:00 on the evening when we were to be dancing the night away. Rubbish food and the music supplied via eletronic keys boards - OMG - and if the music had been any good you could not have danced awayway on a postage stamp of the dance floor - if you want a dinner and... More

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London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 11 December 2012

Katrina checked me in to room 16 on 8 December. She was cheerful and welcoming. My room overlooked the valley below from its picture window, and the sun was up, so I sat for a short time on the balcony, despite the cold. The room was warm and heat controlled from reception. It was nice, contemporary in style, with a... More

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LHMS, CEO of Lester Hotels at Bridge House Hotel, responded to this review
20 December 2012

So pleased you enjoyed your stay and thank you for the kind comments. Have a great Christmas David More

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Additional Information about Bridge House Hotel

Also Known As:
Bridge Hotel Reigate
Bridge House Hotel Reigate
Bridge House Hotel Reigate, Surrey, England
Address: Reigate Hill, Reigate RH2 9RP, England
Region: United Kingdom > England > South East England > Surrey > Reigate
Amenities:
Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #3 of 3 hotels in Reigate
Price Range: $
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
All bedrooms and public areas now fully refurbished! All air conditioned, complementary broadband, in room movies, large beds with cozy duvets. New menu in restaurant. All looking stylish and offering maximum comfort. ... more   less 
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Bridge House Hotel
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