I've just come back from a one night stay at Beachcroft. This was a business trip and it was lovely to stay in a very personal hotel rather than in a large inpersonal chain hotel. Plus free Wifi and plenty of parking. I stayed in the honeymoon suite, so it was great to have a large, comfy four-poster all to...
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Dear Guest,
Thank you for leaving us a review on Trip Advisor.
We are very pleased to hear that you enjoyed your recent stay with us here at the Beachcroft Hotel.
I am also pleased that you enjoyed the four poster room and the food you had whilst staying with us. It is always pleasing for our kitchen team to...
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Have just come back from a weekend at the Beachcroft which I organised for all my family. We have stayed here several times as a couple but this time every other hotel resident was a family member.( There were 70 of us ) It was a fanstastic venue for such an occasion. The hotel is large enough to accomodate a...
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Dear Shaz703,
Thank you for taking the time to write to us on Trip Advisor.
As outlined previously we are very pleased that the weekend was a success for you all.
I have passed on your comments to our team and they are all very pleased they were able to contribute towards the success of your weekend.
We very much...
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Having just returned from a LARGE family reunion this weekend (27th-29th Jan), I had to give my congratulations on a spectacular event. As we had overrun the whole place with our family, I felt sorry for thr poor staff at times having to deal with us all!
However, they did a fantastic job, catered to our every need with a...
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Dear Madam,
Many thanks for taking the opportunity to leave a review on Trip Advisor for our hotel. We are very pleased that you enjoyed your stay with us.
Our team commented on what a pleasure it was to serve your party it was a great experience for all.
The housekeeper was pleased that an ex-professional had commented on the...
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I believe review for this place would be mixed and it depends what you're expecting I guess.
We've stayed for one night with my hubby.
We arrived late and in reception we were told if we want to have a dinner we need to book the table as "hotel was very quiet and they have minimum staff, however hotel unexpectedly...
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HI,
Thank you for your recent feedback on Trip Advisor.
Firstly may I begin by thanking you for some of your comments. We are pleased that you enjoyed your breakfast and found our staff efficient and attentive. I am very proud of the team we have.
You commented on the hotels location and variety of activity in the area. We...
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We have just returned from a one night stay. Impressions are very good. The hotel seems to have been refurbished. Room was very good with a large bed . We had a sea view room which cost extra. We did not have an evening meal but the menu looks good. Breakfast was good . The hotel has a small swimming...
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Hi,
Thank you for your recent comments on Trip Advisor.
I am pleased you were able to spot our recent refurbishment efforts in which we have spent considerable time and money. Mainly thanks to our own in house maintenance engineer.
We have just purchased brand new zip and link beds for the hotel which give guests the comfort of a...
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beachcroft is a wonderful hotel, we all really enjoyed our stay. the food was excellent, the rooms were nice and all of the staff were very helpful, the swimming pool was really good, the service is amazing. the weather was really hot and sunny and the hotel is right on the beachfront,which was really great, we would defiantly go again....
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Hi,
Thank you for reviewing our hotel on Trip Advisor.
We are pleased you enjoyed your stay with us. Thank you for your comments regarding our team, I will be sure to pass these on.
We hope to be able to welcome you back to our hotel soon!
Yours Sincerely
Phillip Roberts
Hotel Manager
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Stayed at the Beachcroft on 14th Jan 12. Was warmly welcomed by a friendly receptionist who couldn't do enough to help. Had a bit of bother getting the tv working, phoned down to reception to ask. Receptionist came straight up personally to ensure it was resolved. Hotel is situated right on the beach front and we were lucky enough to...
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Hi,
Many thanks for taking the time to review our hotel on Trip Advisor. We are always pleased to hear when guests have enjoyed their stay.
We hope that you will find time again soon to visit the Best Western Beachcroft Hotel.
Best Wishes for the rest of 2012.
Yours Sincerely
Phillip Roberts
Hotel Manager
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We went there over a bank holiday weekend and felt it was quite average...lady at the reception was so busy with smoking it was quite a task to get hold of her...the hotel is also quite a bit of walk from town centre...
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Hi,
Thank you for reviewing our hotel online.
Your comments are welcomed by our hotel. I apologise for any inconveniences experienced with our team here at the Beachcroft.
As with other reviewers, it is always best to mention these items either directly to the hotel at the time or quite soon after. Once again it is quite difficult to pin...
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a pleasant hotel but rooms very outdated and small,the view we had was excellent mond you of the sea..staff and breakfast were excellent,the reacoptionst in the evning wasnt at all very helpfull...however the morning one was a big help to us...thanks....
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Hi,
Many thanks for writing to us on Trip Advisor. I am pleased that you found some of our staff helpful and attentive.
Thank you for your comment on the rooms at our hotel. We have recently completed a complete refurbishment of the rooms in question (1/2 our total rooms) to bring them up to date with the ever changing...
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We spent 3 nights last week at the Beachcroft Hotel and had a very comfortable stay. Both receptionist's were very helpful and friendly, the breakfast's very good and the one meal we had in the eveing was excelant. Location very good and our room clean and comfortable with a lovely sea view, and lovely to have a good indoor pool....
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Hi,
Many thanks for taking the time to review our hotel online. We very much appreciate your feedback and are pleased to learn that you enjoyed your stay with us.
Yours Sincerely
Phillip Roberts
Hotel Manager
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