This is not quite the worst hotel I have stayed in but nearly! I was looking forward to a much needed night away and I wish I had stayed away from this hotel! On arrival I endured a lecture from the frosty receptionist who insisted on going into great detail about how my card needed to be authorised and that... More

Four star??!! 27/11/11 by OBaxter Been considering staying at this hotel and reading reviews, anyone else might want to ignore this review! Just sounds like a moany person desperate to pick fault to me, her boyfriend complained of a treacle tart being 'too sweet' then was surprised by the response it's full of sugar! This is not a review this... More

Every year, old friends and colleagues from our days in Hong Kong meet up for a two night reunion which is hosted by a different person each year in a different location. This year it was the turn of West Sussex and our home for the two days was Cisswood House Hotel. As we arrived in the dark it was... More

Great location near gatwick airport and Brighton both about 30 minutes away. However the quality of staff/ service leaves alot to be desired. Very abrupt service and attitude and woe betide you if you don't carry your signature card. Despite perhaps carrying your key or even being recognised by reception or service staff they give you the third degree and... More

My boyfriend surprised me with a spa weekend at Cisswood House and unfortunately I could not hide my disappointment on our arrival. This is very sad as he had tried so hard to get my birthday treat right this year! When we arrived we wanted to have afternoon tea. We were told to go into the lounge where the afternoon... More

We were put on the ground floor in what appeared to be an un modernised very dated disabled room! When I asked at reception if there was a reason for our room being different the lady said that they are not specifically disabled rooms. I then said I didnt mind that but it wasnt as nice as the other rooms... More

This place would have got 5 out of 5 if our check out hadn't let it down. But the positives first! We went there to spend a relaxing night away for our wedding anniversary. It is a lovely old fashioned hotel in the country. We arrived around 1pm and check in was not til 2pm. We spent a very pleasant... More

I booked a 3 day Spa break with the help of Claire who immediately put me at ease finding exactly the kind of break I was looking for. She sent a confirmation by e-mail showing all the details,directions and contact number should I need it on route. On arrival, reception was first class. Claire and Nicky made themselves known to... More

cisswood house hotel is set in the heart of sussex, the place is run by 2 amazing ladies Nicky and Viki, my wife and i stayed here for the weekend and the whole time we were treated like royalty, nothing was too much trouble the servise was superb and the food was amazing. The restaurant is run very smoothly and... More