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All 2 Lower Beeding hotels »

Cisswood House

3.0 of 5
Sandygate Lane, Lower Beeding RH13 6NF, England
Hotel amenities
3.0 of 5 stars 111 Reviews
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111 reviews from our community

What travellers say about this hotel
  • Very small(4)
  • Pool sauna(3)
  • Afternoon tea(3)
  • Friendly and helpful(3)
  • Flat screen(3)
Traveller rating
    20
    28
    25
    24
    14
Only show reviews for Family (15) | Couples (38) | Business (19)
Date Rating
Lesleycjc
Upper Beeding, United Kingdom
2 reviews
2 helpful votes
5 of 5 stars Reviewed 31 December 2011
2
people found this review helpful

After booking this hotel and reading the reviews I was worried I might have made a huge mistake however I am delighted to say that I hadn't and that we couldn't have booked a better hotel for our party. I have driven past this hotel many times and wanted somewhere for 8 of us to spend Christmas Day and stay... More

Was this review helpful? Yes
Vikki Pinch, General Manager at Cisswood House, responded to this review
11 January 2012

Thank you for taking the time to write such a lovely review. I remember your party well and was here when you arrived at reception early for check in and for xmas morning. I am so glad we were given the opportunity to prove some of our previous reviews on tripadvisor wrong and we exceeded your expectations. Myself and my... More

Rysana69
Swansea, United Kingdom
1 review
1 of 5 stars Reviewed 16 December 2011

This is not quite the worst hotel I have stayed in but nearly! I was looking forward to a much needed night away and I wish I had stayed away from this hotel! On arrival I endured a lecture from the frosty receptionist who insisted on going into great detail about how my card needed to be authorised and that... More

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KateL80
1 review
3 of 5 stars Reviewed 16 December 2011

Four star??!! 27/11/11 by OBaxter Been considering staying at this hotel and reading reviews, anyone else might want to ignore this review! Just sounds like a moany person desperate to pick fault to me, her boyfriend complained of a treacle tart being 'too sweet' then was surprised by the response it's full of sugar! This is not a review this... More

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Magrithea
Marlborough, UK
Senior Reviewer
9 reviews
9 helpful votes
3 of 5 stars Reviewed 10 December 2011
1
person found this review helpful

Every year, old friends and colleagues from our days in Hong Kong meet up for a two night reunion which is hosted by a different person each year in a different location. This year it was the turn of West Sussex and our home for the two days was Cisswood House Hotel. As we arrived in the dark it was... More

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Vikki Pinch, General Manager at Cisswood House, responded to this review
11 January 2012

Dear Guest I hope you received the email response below from my colleague as I was unfortunately unable to respond to your email imediately due to operational needs of the business and annual leave. I echo my colleagues response below and I apologise that we did not meet your expectations on this occasion and hope we may be given the... More

johnharrisonhk
hong kong
Reviewer
4 reviews
1 helpful vote
2 of 5 stars Reviewed 5 December 2011
1
person found this review helpful

Great location near gatwick airport and Brighton both about 30 minutes away. However the quality of staff/ service leaves alot to be desired. Very abrupt service and attitude and woe betide you if you don't carry your signature card. Despite perhaps carrying your key or even being recognised by reception or service staff they give you the third degree and... More

Was this review helpful? Yes
Vikki Pinch, General Manager at Cisswood House, responded to this review
11 January 2012

I am sorry to learn that your experience here at Cisswood House Hotel was not as expected. Please accept my sincerest apologies; this is not a true reflection of the quality of service we offer and I apologise that on this occasion you felt that we had let you down. I have bought the matters raised to the attention of... More

OBaxter
Reigate, United Kingdom
1 review
1 helpful vote
2 of 5 stars Reviewed 27 November 2011
1
person found this review helpful

My boyfriend surprised me with a spa weekend at Cisswood House and unfortunately I could not hide my disappointment on our arrival. This is very sad as he had tried so hard to get my birthday treat right this year! When we arrived we wanted to have afternoon tea. We were told to go into the lounge where the afternoon... More

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Vikki Pinch, General Manager at Cisswood House, responded to this review
11 January 2012

Firstly let me send my apologies to you, please be assured that your comments have been taken very seriously and I will be addressing the issues raised with the appropriate Department Managers. We are continually working to improve the standard of service and product at Cisswood House and appreciate all comments both positive and negative. At last rating Cisswood House... More

Chloe D
Royal Tunbridge Wells, United Kingdom
1 review
2 of 5 stars Reviewed 24 November 2011

We were put on the ground floor in what appeared to be an un modernised very dated disabled room! When I asked at reception if there was a reason for our room being different the lady said that they are not specifically disabled rooms. I then said I didnt mind that but it wasnt as nice as the other rooms... More

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Ezziebahnezzie
Worthing
Senior Contributor
49 reviews
27 helpful votes
4 of 5 stars Reviewed 23 November 2011
1
person found this review helpful

This place would have got 5 out of 5 if our check out hadn't let it down. But the positives first! We went there to spend a relaxing night away for our wedding anniversary. It is a lovely old fashioned hotel in the country. We arrived around 1pm and check in was not til 2pm. We spent a very pleasant... More

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Angela W
London, United Kingdom
2 reviews
5 of 5 stars Reviewed 10 November 2011

I booked a 3 day Spa break with the help of Claire who immediately put me at ease finding exactly the kind of break I was looking for. She sent a confirmation by e-mail showing all the details,directions and contact number should I need it on route. On arrival, reception was first class. Claire and Nicky made themselves known to... More

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david b
henfield
1 review
5 of 5 stars Reviewed 9 November 2011

cisswood house hotel is set in the heart of sussex, the place is run by 2 amazing ladies Nicky and Viki, my wife and i stayed here for the weekend and the whole time we were treated like royalty, nothing was too much trouble the servise was superb and the food was amazing. The restaurant is run very smoothly and... More

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Cisswood House Also Known As

  • Cisswood Hotel Lower Beeding
  • Cisswood House Hotel
  • Cisswood Hotel
Address: Sandygate Lane, Lower Beeding RH13 6NF, England

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Cisswood House
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