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Holiday Inn Express Suites Mason

2.5 of 5
5100 Natorp Blvd, Mason, OH 45040
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Holiday Inn Express Suites Mason
Ranked #11 of 19 hotels in Mason
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49 reviews from our community

    Trip type
Traveller rating
    19
    16
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Date Rating
New Jersey
Senior Contributor
27 reviews 27 reviews
19 hotel reviews
Reviews in 17 cities Reviews in 17 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 31 March 2013 via mobile

I have been to this hotel multiple times--with very consistent experiences. The hotel is clean, everyone is very nice and breakfast is average, but always looks clean and well stocked. The price is reasonable and the quality of the room is solid, not elegant, but perfect for business travel (and I would use this for family travel, too).

Was this review helpful? Yes
Angie S, General Manager at Holiday Inn Express Suites Mason, responded to this review
2 April 2013

Thank you so much for your wonderful feedback! I have shared your feedback with my staff as they always enjoy hearing from our guests. I'm so glad that you always had a consistent experience with us as we strive hard to ensure that every guest is teken care of. I sincerely appreciate your comments regarding my staff and that they... More

1 review
5 of 5 stars Reviewed 14 March 2013 via mobile

Return visit and was still very happy with service and quality! The staff will bend over backwards to make your stay as pleasant as possible and the rooms are neat and clean!!! Well worth it and great hotel for business people,nice cafe and lobby area for relaxing!!

Was this review helpful? Yes
Angie S, General Manager at Holiday Inn Express Suites Mason, responded to this review
21 March 2013

I sincerely appreciate your welcoming comments! I have shared your comments with my staff as they most certainly appreciate them. I'm so glad that know that you enjoyed your stay with us and everything was great! We look forward to seeing you again in the future. More

2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 14 March 2013 via mobile

Great bang for the buck,close to everything and the staff is fantastic!! The rooms are clean and inviting,breakfast served is very nice,not just a continental but lots to offer!!! Indoor pool and fitness center! Free WiFi was great!!

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Angie S, General Manager at Holiday Inn Express Suites Mason, responded to this review
21 March 2013

Thank you so much for the great feedback. We strive to ensure great guest satisfaction at our hotel. I'm so glad to hear that my staff was responsive to your needs as that is what we are here for. We look forward to serving you once again. More

Gibbons
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 12 February 2013

It was a basic room and was clean. The heater was noisy and I had to turn it off to get to sleep. At about 4AM, it was cold in the room so I got up to turn it on again. Overall not a great sleep. I did mention the noisy heater to the front desk and they responded that... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Suites Mason, responded to this review
27 February 2013

Dear Bert Z, Thank you for sharing your feedback regarding your stay with us. We value your comments, as they enable us to further improve our services and to surpass the very high standards our guests expect. We understand that having a good night sleep is important and it sounds like we fell below your expectations. We are sorry for... More

San Francisco, California
Top Contributor
140 reviews 140 reviews
19 hotel reviews
Reviews in 25 cities Reviews in 25 cities
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 6 February 2013 via mobile

Wasn't sure what to expect, but it turned out clean, efficient and with decent size rooms. Breakfast isn't anything to write home about, but when it's free, who's complaining? Gave me the toothpaste that I've run out of, and in general were very accommodating. I'll stay here again!

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Angie S, General Manager at Holiday Inn Express Suites Mason, responded to this review
12 February 2013

Thank you so much for your comments regarding your stay with us! We are so glad to hear that you had a pleasant stay. We take pride in ensuring that each and every guest is happy while staying with us. We look forward to seeing you again! More

2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 28 January 2013

One of the cleanest hotels in which I've stayed. The rooms were immaculate and even smelled clean! The queen sized beds were so comfortable! The staff was very friendly and accomodating. There were both hot and cold food items for breakfast and the dining area was big enough to accomodate everyone. The only disappointment was that there was no fruit... More

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Angie S, General Manager at Holiday Inn Express Suites Mason, responded to this review
29 January 2013

Thank you so much for your wonderful feedback. We take pride in ensuring that each and every guest has a pleasent stay with us. I do apologize that we didn't have any fresh fruit out however. I'm so glad that you enjoyed our comfy beds! We look forward to having you stay with us again in the future! More

Blue Springs, Missouri
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 13 November 2012

Quite impressed with this location. The room was clean, carpet seemed new (even smelled new), bathroom was clean. I chose this property for it's location, my dad is in a retirement home just down the road. We had previously stayed at the Hyatt Place (right next door) but it was booked for this trip. I thought this was a great... More

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Angie S, General Manager at Holiday Inn Express Suites Mason, responded to this review
16 November 2012

Thank you so much for your great feedback. It's a pleasure to know that you had a nice stay with us and we greatly appreciate you giving us the opportunity to assist you with your lodging needs. I will ensure that we see to putting more information in the rooms about our hotel and what is located around us. I... More

searcy
Senior Contributor
32 reviews 32 reviews
25 hotel reviews
Reviews in 28 cities Reviews in 28 cities
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 13 October 2012 via mobile

This is my third attempt for this review. Housekeepers help themselves to breakfast! The go out side to the benches meant for guests to have a smoke. I the direct pathway of guest checking in and out loading and unloading luggage and small children. I would write more but tripadvisor keeps removing this post.

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Angie S, General Manager at Holiday Inn Express Suites Mason, responded to this review
31 October 2012

Thank you for your feedback. We take pride in making sure that each guest has a safe and pleasant stay with us. I have looked into this situation and I believe this was an isolated situation that upon further investigation has not occured since. Please try us again next time your in town and please give me a call directly. More

Cincinnati, Ohio
1 review
5 of 5 stars Reviewed 12 October 2012

We stayed two nights here , and honestly we couldn't of been happier with our choice of hotel! The rooms were spacious, and they were very clean. All of the staff were extreamly friendly, and the location was perfect. Close to KI, and other family related activities we had planned.

Was this review helpful? Yes
Angie S, General Manager at Holiday Inn Express Suites Mason, responded to this review
31 October 2012

Thank you for your wonderful feedback! We truley enjoy hearing that you had such a wonderful stay with us. We are glad to know that you enjoyed our large rooms and I'm so glad to hear that my staff was so friendly. I have shared your feedback with my staff as they take pride in knowing that they have made... More

Toledo, Ohio, United States
1 review
5 of 5 stars Reviewed 12 October 2012

The location seems new and great location near Kings Island. property was real cozy place and beds were comfortable. Breakfast had lots of different items and sure did enjoy it with my family. staff was so courteous and made my stay enjoyable. i would recommend this for anyone.

Was this review helpful? Yes
Angie S, General Manager at Holiday Inn Express Suites Mason, responded to this review
31 October 2012

Thank you so much for your wonderful feedback! We take great pride in out hotel and I'm sure that it shows. We are so glad to hear that you had a positive stay with us and that you enjoyed our comfy beds and our great breakfast choices. I'm so happy to hear that my staff was so welcoming to you.... More

 
 
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Additional Information about Holiday Inn Express Suites Mason

Also Known As:
Holiday Inn Express Suites Mason Hotel
Holiday Inn Express Suites Mason Hotel Mason
Holiday Inn Express Mason
Mason Holiday Inn
Holiday Inn Express Suites Mason Ohio
Address: 5100 Natorp Blvd, Mason, OH 45040
Phone Number:
Region: United States > Ohio > Warren County > Mason
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #11 of 19 hotels in Mason
Price Range: $$
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Our Mason hotel near Cincinnati is close to Kings Island. On your next trip to Cincinnati, stay at the Holiday Inn Express & Suites Cincinnati Mason. Our free hot breakfast bar is the perfect way to start your day with our signature cinnamon rolls, scrambled eggs, bacon or sausage, biscuits & gravy, fresh fruit. coffee, juice and many more healthy breakfast items. Enjoy a relaxing stay at our hotel by taking advantage of our heated indoor pool, fitness center, and free Wi-Fi throughout the hotel. Our central, suburban location offers convenient access to local businesses and attractions. Our Mason hotel is located 19 miles from downtown Cincinnati, but only 1-2 miles from businesses such as Cintas, Microsoft, Clopay, General Electric, Verizon, Proctor & Gamble, and Siemens. Our Mason hotel is 4 miles from area attractions such as Kings Island and the Beach Water Park. The Golf Center at Kings Island offers quality golf during your leisure time. If shopping is what you are in the mood for, Deerfield Towne Center is less than 1 mile from the hotel. With national store chains including speciality stores, you can find everything for which you are looking. The Cincinnati Reds and Cincinnati Bengals are only a short drive to downtown Cincinnati. Book your reservations now at Holiday Inn Express & Suites and let us show you how we can make your visit relaxing and enjoyable. ... more   less 
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Holiday Inn Express Suites Mason
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