We stayed here one night before our morning flight to Punta Cana. We live just north of Columbus. Got direct flights from Hopkins to Punta Cana each way. So we stayed the night before at the Crowne Plaza. It was quiet and we accomplished exactly what we needed to do. Get a good night's sleep before our trip. And, we... More

This hotel is in a good location. Lobby and pool area are very nice. Rooms are average. Linens look nice in the room. Room is outdated. We stayed here last year and had a fridge and microwave not this year. Our room did not have an in room safe. Walls are thin. When you walk down the hall you can... More

Hotel is a bit dated but claen, good location.Irish the bartender is super freindly and works very hard to give excellent service as she is often very busy. She remembers names and what we drink. I remember her when she served breakfast and always liked her great personality.

We recently stayed at the Crown Plaza, utilizing the park and fly option. The hotel is easily to get to from the turnpike, and is in a safe area. There are plenty of restaurant options in the area as well. We had some last minute things to pick up for our vacation and were pleased that there was a K-Mart... More

I stayed here on a business trip and was pleasantly surprised by the cleanliness and excellent service form all staff members. Property could use a bit of updating, but excellent value and brilliant customer service.

We checked into this hotel on the evening of May 19th, 2013. The check in agent carried on a personal conversation with another staff member during our entire check-in. On entering the room, we found the HVAC system set for Heat and 74 degrees. It was impossible to get and maintain the room at a comfortable temperature and the blower,... More

Have used this property on many occasions and find the staff generally attentive. The heating/air conditioning noise can be disturbing and check-in can be somewhat chaotic. The only serious issue I have experienced is getting anyone at the hotel to take action on a billing error that occurred during my last stay. I guess I'll have to wait until my... More

I always enjoy ICG properties but the Crowne Plaza actually made a standard trip very pleasant. The rooms are clean and well looked after. The staff are excellent but by far the most enjoyable time was had talking to Irish in the lounge. Irish gave all guests true Irish hospitality and she is well your time if you have a... More

Stayed here after a very long journey and the tone was neatly set by a great welcome and chat with the shuttlebus driver!Check-in was welcoming and efficient.Room was spacious and clean and bed extremely comfortable. However,the bar and restaurant areas were extremely dull and almost claustrophobic....too much brown which is a less than inviting colour,and very supressive!Bar staff were so... More