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Extended Stay America - Cleveland - Great Northern Mall Hotel Reviews, North Olmsted, Ohio

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All 8 North Olmsted hotels

Extended Stay America - Cleveland - Great Northern Mall

2.5 of 5
25801 Country Club Blvd., North Olmsted, OH 44070-5302 (Formerly Studio Plus Deluxe Studios )
Hotel amenities
Extended Stay America - Cleveland - Great Northern Mall
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Ranked #3 of 8 hotels in North Olmsted
4.0 of 5 stars 14 Reviews
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14 reviews from our community

    Trip type
Traveller rating
    6
    4
    1
    3
    0
Date Rating
Cleveland, Ohio
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Average!!!”
3 of 5 stars Reviewed 7 June 2013

If you have to have a kitchen or need to bring your pet...then stay...otherwise don't expect much...rooms are rough...staff and guests the same...you get what you pay for and less. This place is not staffed 24 hours...gets a bit crazy at night...my car was vandalized mgt shrugged it off...guest was bbq in the bed of their truck right at the... More

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Manager_11525, General Manager at Extended Stay America - Cleveland - Great Northern Mall, responded to this review
11 June 2013

Charlie - Thank you for taking the time to write a review of your stay. I am so disappointed that you found our accommodations to be unclean and our staff did not attend to your needs properly. Please accept my apology. In the future, should you have any issues, please let a staff member know so we can correct them.... More

North Myrtle Beach
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
“a great value for the money”
4 of 5 stars Reviewed 28 May 2013

Needed a 3 night stay for family business. This place did the job but we may not go back simply because the beds are queen and we like a king. (our service dogs sleeps with us) We were on the second floor - all non-smoking which was a must - and our suite was spacious, clean, and comfortable. Bring your... More

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Manager_11525, General Manager at Extended Stay America - Cleveland - Great Northern Mall, responded to this review
29 May 2013

I appreciate you taking the time to write such great review. It's so wonderful to hear that you found our hotel to be a great place to stay overall and the location to be convenient . I do apologize that you were initially place in a smoking room, but I am glad we were able to move you into a... More

Raleigh, North Carolina
1 review
“Overall very good.”
4 of 5 stars Reviewed 24 April 2013

Upsides: Queen room with pull out was quite large. Full kitchen with oven and dishwasher. Excellent location and very friendly staff. Comfortable bed. Decent size (42"?) flat-screen. Downsides (all minor): Low shower head (5'8 ish), gap around door let some light in, still running analog reception on digital TV. There is an undisclosed (at least I didn't see it) upcharge... More

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Manager_11525, General Manager at Extended Stay America - Cleveland - Great Northern Mall, responded to this review
14 May 2013

Eric - I want to thank you for taking the time to post a review of your stay. I'm so pleased to hear that you found our hotel comfortable. I am also glad to read you will likely return. We look forward to seeing you in the future, should your travels bring you back to our area. More

Cleveland, Ohio, United States
Senior Reviewer
10 reviews 10 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“Extended Stay America -- Great Northern Mall”
5 of 5 stars Reviewed 11 March 2013

This hotel is underrated. The rooms are comfortable, they are roomy and well thought out in design. It's close to shopping and any type of restaurant that you are looking for. It's about a 15 minute drive to downtown Cleveland, and is very accessible to the freeways. All the rooms are furnished with a full service kitchen, and a very... More

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Manager-BKL, Manager at Extended Stay America - Cleveland - Great Northern Mall, responded to this review
12 March 2013

Debbie L I appreciate you taking the time to write such a kind review. I'm thrilled that you find our hotel to be comfortable and our location convenient. Thank you again for sharing your experience with us. We look forward to welcoming you back in the future! More

Lehigh Acres
2 reviews
“Extended Stay Indeed”
5 of 5 stars Reviewed 15 February 2013

I travel to Cleveland 3 or 4 times per year for two to three weeks at a time and always stay here. The room is clean and spacious. We have a full sized refrigerator and a stove with oven plus a microwave in the kitchen which also includes a breakfast bar. The living area includes a large desk with free... More

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Manager-BKL, Manager at Extended Stay America - Cleveland - Great Northern Mall, responded to this review
21 February 2013

Richard G Thank you for your great review of our property. I'm so pleased to hear that you enjoyed your stay with us. The lay out of the room is accommodating for both short term and long term guests. I am glad that you frequent our hotel. Thank you again for your review. We look forward to seeing you again,... More

Lusby
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“ummmmm.....not good to say the least”
2 of 5 stars Reviewed 6 December 2012

We found this "hotel" online and from the other reviews and the good price, I assumed we would be fine. We arrived late Wednesday night 11/21/12 and found it strange that there weren't many cars in the parking lot. Don't get me wrong, the hotel is located in a very convenient area. Close to a mall, restaraunts, ect. However the... More

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Manager-BKL, Manager at Extended Stay America - Cleveland - Great Northern Mall, responded to this review
7 December 2012

Dear Devon M, Thank you for your recent review of your stay. I sincerely apologize that your stay was anything but perfect. I have taken your comments and have shared them with the staff to ensure that the issues you had do not happen again in the future. If I may explain the condition of the lobby/office area, at that... More

Dayton, Ohio
1 review
“Good Stay”
5 of 5 stars Reviewed 21 October 2012

The Price was right. Quisha at the front desk was great. No complaints. The rooms were a little dated, but very clean and fresh-smelling. Close to the site of my meeting, close to the Mall, good restaurants within an easy distance. Quisha gave great directions to a good Mexican restaurant. I'll stay again.

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Manager-BKL, Manager at Extended Stay America - Cleveland - Great Northern Mall, responded to this review
23 October 2012

Dear vlb55, I received a copy of your review, and wanted to thank you for your kind comments about our hotel and staff. I'm thrilled that you were pleased with the cleanliness, location and customer service. I will make sure the Quisha sees your compliment I know they mean a lot to her. Thank you again for sharing your experience... More

Cleveland, Ohio
1 review
“all around good”
5 of 5 stars Reviewed 5 October 2012

Very friendly service. Queesha at the guest service desk was great. The room was immaculate and even smelled clean. Stayed at a red roof the night before for the same price and the experience was unfriendly, room smelled and wasn't very clean.

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Manager_11525, Manager at Extended Stay America - Cleveland - Great Northern Mall, responded to this review
9 October 2012

I appreciate you taking the time to write such a great review. I'm so pleased to hear that you found the service to be top-notch and that our staff was able to provide you with 100% satisfaction. I will be sure to pass along your kind comment about Queesha. She will be so happy to hear it! Thank you again... More

Cleveland, Ohio
2 reviews
Reviews in 2 cities Reviews in 2 cities
“max/chris”
4 of 5 stars Reviewed 1 October 2012

even tho the property is older, we had a clean room and the personnel was very friendly and helpful. I have stayed here many times and is has been convenient to any place I need to go. The airport is very close as well. Cudos to the management for the fine service.

Was this review helpful? Yes
Manager-BKL, Manager at Extended Stay America - Cleveland - Great Northern Mall, responded to this review
5 October 2012

Dear Chris G, Thank you for your great review of our property and the staff. It's great to hear that that you enjoyed your time here with us and that you continue to stay with us. Thank you again for your review. We look forward to seeing you again, should your travels bring you back to our area. More

Cleveland, Ohio
1 review
“Quality suite, well equipped kitchen, and excellent service”
5 of 5 stars Reviewed 13 May 2012

Helpful and friendly staff made the my experience for me. The great monthly rate, too!

Was this review helpful? Yes
Manager-BKL, Manager at Extended Stay America - Cleveland - Great Northern Mall, responded to this review
17 October 2012

Dear LostTourist61, Thank you for taking the time to write a review of your stay. I'm so pleased to hear that your stay was more than expected and the great comments about the staff. Thank you again for sharing your experience with us. We look forward to welcoming you back in the future! More

 
 
Extended Stay America - Cleveland - Great Northern Mall
Extended Stay America - Cleveland - Great Northern Mall
4.0 of 5 stars 14 reviews
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Extended Stay America - Cleveland - Westlake
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Extended Stay America - Cleveland - Westlake  
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4 of 5 stars 94 Reviews
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Additional Information about Extended Stay America - Cleveland - Great Northern Mall

Also Known As:
Extended Stay America - Cleveland - Great Northern Mall North Olmsted, Ohio
Address: 25801 Country Club Blvd., North Olmsted, OH 44070-5302 (Formerly Studio Plus Deluxe Studios )
Region: United States > Ohio > North Olmsted
Amenities:
Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Wheelchair access
Hotel Style:
Ranked #3 of 8 hotels in North Olmsted
Price Range: $
Hotel Class:2.5 star (2.5*)
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Extended Stay America - Cleveland - Great Northern Mall
25801 Country Club Blvd.
North Olmsted, OH 44070-5302
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