I had the pleasure of staying at this resort for three days/two nights. My experience was great from the time I called to book it to the time I checked out . I planned this vacation for my sister's birthday and she loved it. My sister ,myself ,and our significant others had an awesome time ! The general manager Ed...
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It is wonderful to hear that you received such great service from our staff and everyone enjoyed their stay. I will be sure to pass along your comments to the staff so they too know that they are doing a good job. Feedback such as yours helps us know we are providing not only an enjoyable stay but a memorable...
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We stayed Fri and Sat last weekend with the kids in the hotel part of Erie Islands. We got a great deal on groupon - both nights, wine &cheese reception, breakfast, and dinner with a bottle of wine for $99. The grounds and hotel were very nice. Thier was alot at the rec center for the kids to do (...
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Doug & Tiffany - It was a pleasure to read that you enjoyed your stay as well as many of the amenities. We are glad to see you enjoyed your spa experience as well. We look forward to seeing you this summer when you can enjoy all of our outdoor amenities.
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we spent last weekend there...we enjoyed it very much! the entire staff was amazing! the rooms where the cleanest hotel rooms we have ever stayed in (and we travel a lot) The wine and cheese reception was fun. the Thursday diner was exceptional.We had expect a "cheap meal" based on the price of the package but we where pleasantly...
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Thank you for your valuable feedback. We are striving to not only meet but exceed the expectations of every guest. Your feedback lets us know we are heading in the right direction. Thank you for taking the time and we look forward to your return.
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My husband found this place on Groupon for a very good price. Which included dinner and wine. At first I was kind of skeptical due to the previous bad reviews. Upon arrival we were greeted by hostess Kathy who was very friendly as were the rest of the staff. Our room was very nice with hardwood floors and a flat...
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We are pleased to read that you and your husband enjoyed your stay with us. We are completing the final stages of our renovations and look forward to your return.
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Overall my girlfriend and I had a really great time at the resort. It was a fantastically priced "wine and dine" getaway which included 2 nights at the hotel, a 3 course dinner, and a wine and cheese reception. It also included full access to the facility (though some things like tanning, movie rental, etc. you had to pay for)....
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Thank you for your valuable feedback. We are happy that you enjoyed your stay and will address the issues with your room. I will be sure to pass your concerns and compliments on to the appropriate staff. We look forward to your return this summer.
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Best trip ever! We where there over newyears weekend and had the best time.The manager Ed is the definition of hospitality,his staff was also awesome. Cheryl is in housekeeping but helped carry our bags and was cleaning tables after are wonderful dinner. Catherine was very nice as was Sheri. Ed and Ken where very entertaining as well as helpful.The place...
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Ann, Thank You. It was a pleasure spending time with you. We are pleased that you and Jason had and enjoyable time. Good luck with the new business venture.
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My wife & I can not describe the WONDERFUL time we had at this resort. Being early-winter
the staff provided one of the BEST times we've had since our honeymoon in 1983.
Ed Littlefield & Staff are very professional. The room was very clean with new hardwood
floors. Candlelight Dinner with Ribs & Chicken were perfect. Lee in sales, you...
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Walt & Deborah,
We are happy that you and your family enjoyed your stay with us. We enjoyed talking with all of you. Good luck with the campaign and we look forward to seeing you in the near future.
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Enjoyable and relaxing was our getaway. It is a very quaint and laidback hotel similar to a Inn. The staff was terrific and was there to assist in anyway. The rooms clean and comfortable. Looking forward to returning!
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Thank You! We are pleased that you enjoyed your stay with us and look forward to your return.
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First Off, when making the reservation I was advised that I would have a room overlooking the water. When we arrived, our room was facing the parking lot.... We decided not to complain too much about that, or at least at the time. They have NO room service and the breakfast that was included was much less than acceptable... Finally,...
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We are sorry to hear you were unhappy with your stay. Our goal is to ensure our guests have a safe and memorable stay. We must investigate any complaint of smoke in the building and were only trying to do so. Again, we are sorry you chose to leave but hope you understand our need to ensure the safety of...
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This place was very quiet and relaxing with beautiful scenery of the marina. We were treated very well and will definitely go back. The rooms were very clean and the staff couldn't have been friendlier! The food was excellent! And it's not too far from Cedar Point.
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We are pleased to hear about your wonderful stay with us. We strive to ensure all guests enjoy their stay. I will be sure to pass your comments on to the appropiate departments and thank you for your feedback.
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135 Reviews
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