Excellent service, excellent cleanliness, awesome continental breakfast, professional staff, and a very nice overall experience. Keep up the great work. The room was very clean along with the entire hotel surroundings. Hapton came recommended by my daughter and I am pleased we stayed there for her graduation at Eastern Gateway Community College. The value of the room was better after... More

We always choose the Hampton Inn in Steubenville, OH when we attend events at Franciscan University. We love the continental breakfast. Most of the time the same lady is in charge of the breakfast. She is very considerate, friendly, and helpful. We love it!!!

The hotel is decent for the money - but has the only indoor pool in the area, which is why we chose to stay there. The pool temperate was beyond freezing. We told the staff, but they did nothing to fix it for the 2 day period we were there. Besides that, the hotel is the nicest in the town.... More

As a Hampton Inn, it fell in line with pretty much most of the Hampton Inns throughout the area (although if you can make it to Wheeling, thiers is fantastic!). Easy to find, clean. However I frequently stay in Hampton Inns and Hilton properties and almost all recognized our HiltonHHonors status. The lady checking me in completely glossed over this.... More

My husband and I went on a trip to the casino and got a little lost on the way home and decided to stay here for the night and was delighted by the hotel staff, I see they are need of updating but the customer service was exceptional and I was upgraded free of charge to a jacuzzi room after... More

Hampton Inn in Steubenville Ohio is horrible. They did not honor the reservation I had made and bumped me to a completely different type of room. No one notified me of the change. I found out when I opened the door and did not see the whirlpool that was supposed to be in my room. When I told the girl... More

The marquee said "Watch for our upcoming makeover" when I arrived, so had low expectations but was pleasantly surprised what I found. My first floor room was clean and comforatable. Breakfast was fine although the french toast sticks were very hard.

Hotel has seen better days, and considering its condition is way overpriced, but there are not many options in the area. Room door lock was not working, door did not lock behind me, TV was being updated (cable software) but they did not bother to provide any notice to guests, had to ask front desk twice about the TV before... More

Stayed at this property MANY times in the past, it use to be GREAT, what happened? Had non smoking room, smelled like an ash tray and had to be moved. The second room had wallpaper peeling off and no cover for the a/c unit controls. Breakfast eggs were like what I had in sea rations from military days 30 yrs... More