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Holiday Inn Express Troy

2.5 of 5
60 Troy Town Drive, Troy, OH 45373
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Holiday Inn Express Troy
Ranked #3 of 10 hotels in Troy
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34 reviews from our community

    Trip type
Traveller rating
    9
    17
    3
    3
    2
Date Rating
Indiana
Contributor
16 reviews 16 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 24 April 2013

My family and I have stayed in many Holiday Inn Express motels in many states, and most are far nicer than this one. There was nothing particularly wrong. It was just an older property. It appears not to have been built as a Holiday Inn Express. It think it was a property converted from something else. Like I said, it's... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Troy, responded to this review
14 May 2013

Dear Hoosier_Family06, Thank you so much for taking the time to leave us your feedback, we value your loyalty to our brand and hotels. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. Please accept our sincere apology for the shortcomings you have experienced... More

Omaha, Nebraska
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 February 2013

I was delayed in arriving to this hotel and let the Manager know of this. The person I was traveling with also called the front desk to let them know wew would not be arriving on Sunday, 27 Jan, as our flights were cancelled for that night and we would be arriving on Monday, 28 Jan. I did not receive... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Troy, responded to this review
20 February 2013

Dear Peter P, Thank you for staying with us and taking the time to share your comments online. We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing. I am deeply sorry that your stay was negatively affected by the service received from the staff.... More

Prince Albert, Canada
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 29 December 2012

We have been travelling for awhile now and have decided that the Holiday Inn and Suites provide the perfect accomodations for us. They tend to be located on good exits off the main highway near places to eat and safe places to go out and stretch your legs. This location provided all the little extras you could hope for. The... More

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Ridgetown
Top Contributor
95 reviews 95 reviews
21 hotel reviews
Reviews in 42 cities Reviews in 42 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 8 December 2012

We find Holiday Inn Express hotels to be of generally good quality and this one was no exception. Service was promp and the room clean and comfortable (although a little cool at first, as the heat was not on). We had supper at a nearby Outback Steakhouse, which we quite enjoyed. Breakfast at the hotel was good - hot, fast,... More

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Michigan
Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 26 November 2012

We stopped on a road trip with our two teenagers, and we were pleased. We were greeted with a smile, and check-in was efficient. The room was clean and just what we expected, as was breakfast. We had forgotten a toiletry, and the woman at the front desk in the morning took care of us with a smile. I'd recommend... More

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Kingsport, Tennessee
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 13 October 2012 via mobile

We were on a road trip and needed to make a late night stop with our family of 5. Sandy greeted us warmly and got us in a clean spacious room quickly. She went out of her way to accommodate us and booked us in a larger room so we could spread out and get a good night's sleep. I... More

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Burlington, Canada
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 10 September 2012

I think one of the nicest HIE I've ever stayed at. Room was exceptionally clean, crisp sheets, great mattress, no dust anywhere. Large flat screen TV. Pleasant staff. Proximity to I-75 great, plus two good restaurants nearby - the slightly overpiced Ruby Tuesdays, and the well priced/ excellent value at Frisch's Big Boy as well. Pool and pool area were... More

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romulus michigan
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed 21 July 2012

I arranged a surprise birthday get together for my wife with here sisters. We are from Kentucky and Michigan so the timing may have been off a bit. The staff was very accommodating in allowing our guests to check in and have access to our room for decorating. I was allowed to pay for both rooms when I arrived. The... More

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Dayton, OH
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 30 June 2012 via mobile

As platinum member of priority club we were appalled at the condescending attitude of the younger lady at the front desk, upon our midnight arrival at this hotel. Since we arrived so late, we requested the platinum complimentary late checkout of 2pm. Because of a rainstorm earlier in the day we were told "no way....DP & L owns this place."... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Troy, responded to this review
1 August 2012

Dear jump4joys, Thank you for being one of our Platinum members and your feedback is greatly appreciated. Please accept my sincerest apologies for the unacceptable service you received from our staff. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope you give us a chance in the future to... More

Cincinnati, Ohio
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
Reviews in 20 cities Reviews in 20 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 7 May 2012

I had an enjoyable time at this location. Kristen was working the front desk, and she was knowledgeable, friendly and accomodating - even during their busiest week of the entire year. The wi-fi was fast and reliable as well.

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Holiday Inn Express Troy
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Additional Information about Holiday Inn Express Troy

Also Known As:
Holiday Inn Express Troy Hotel
Holiday Inn Express Troy Hotel Troy
Holiday Inn Troy
Troy Holiday Inn
Holiday Inn Express Troy Ohio
Address: 60 Troy Town Drive, Troy, OH 45373
Phone Number:
Region: United States > Ohio > Troy
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 10 hotels in Troy
Price Range: $$
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Whether you re visiting Troy, Ohio for business or just for the fun of it, your room at The Holiday Inn Express Hotel & Suites of Troy will become your very own personal retreat. You ll have room to work, relax and make the most of your day. Amenities such as high-speed Internet, rental laptops, TV Japan, HBO, work center, plush towels and luxurious bedding makes every night a good night! And don t forget to start off your morning with our complementary Express Smart Hot! Breakfast. The Holiday Inn Express Hotel & Suites of Troy is conviently located within minutes of the Honda Motor Plant, Goodrich, Clopay, Hobart, Hobart Welding Institute, F & P America, and Meijer Distribution. If you are in need of meeting or banquet space, we can accommodate up to 40 people. If your function calls for lunch or dinner planning, we will be happy to coordinate the event for you! The hotel is also surrounded by many restaurants, such as Outback Steakhouse, Ruby Tuesday's, Applebee's, C.J. Highmarks and LaPizza. The city of Troy offers many great things to do; you can watch a hockey game or ice skate at the Hobart Arena, go bowling, go to a movie or enjoy a nice walk in historic downtown Troy. After a busy day at work or a day of play, relax in our newly renovated indoor pool and whirlpool area or why not settle down for the day with a nice workout in the cardio workout room. ... more   less 
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Holiday Inn Express Troy
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