Came down for my cousin wedding and stayed the night. I loved the location in a nice area and I felt safe. It was close to eateries, shops and highway. The hotel for the outside well maintained. The inside is beautiful. The staff was nice, helpful and checkin was a breeze. Booked a breakfast and hotel stay package. The breakfast... More

My husband and I just attended an awesome Saturday reception at this location! The hall was beautiful, really clean as well as the restrooms at all times. The staff was very warm, friendly, and over the top in making sure you had everything you wanted or needed. Nothing seemed to be left undone. It was our best friends daughters wedding... More

Check-in was a breeze (lots of free parking) awarded platinum points and shown to the elevator. Room was huge, nicely furnished. Although I was not upgrade to concierge floor I did check out the loung, very large. Cash bar and snacks. First time being carded in a hotel CL, that was a little odd. Lots of dining options around, as... More

Stayed here last weekend for a hockey tournament...that's another story in itself...hockey parents, but I digress. The room was pretty standard on the concierge floor (no amenities on a weekend). The clerks at the front desk were very accommodating as was the manager or manager on duty. The one elevator was not working for awhille, but that was quickly resolved.... More

Stayed here the other night for a wedding and enjoyed it. The room was fairly spacious and well equipped. From the looks of it, the fitness center and pool were maintained well. The front desk staff was courteous and eager to help with any of our needs. We went to the hotel restaurant bar before the cocktail hour, my only... More

Pretty much what you'd expect for a business hotel. Rooms are clean with comfortable beds and a good shower. Tea wasn't replenished during my stay and glasses not changed either but lots of clean towels. No safe in room. Free tea and coffee in lobby is nice touch. Had breakfast in restaurant which is adequate but expensive. Bread was stale... More

Although this hotel is a much higher priced property in Cleveland, it is new and clean and should have been efficient. I have spent many a night in this hotel since it opened and always found it to be very welcoming and the staff attentive. However the restaurant (River city) always receives lower marks. After a long 2 weeks of... More

I stayed here for a short business meeting and everything from the room, meeting room, lobby, parking, food and staff was great. While the location is some distance from the Cleveland Airport, access via I480 is not too bad and I felt it better facility for a business function than the closer hotels I have been to. If you are... More

I was in the area to visit a nearby company and this hotel was on their recommended list. It is located in a more upscale eastern suburb of Cleveland and is about 25 miles from the airport. My room (a king) was well appointed and the bed was rather comfortable. There is a flat screen TV with the regular basic... More