We stayed here for one night and were delighted. The lobby is newly redone and modern with a touchscreen "go board" and print and go stations for air travelers. But there are also cozy nooks for lounging, working, or visiting. The bistro serves starbucks and made to order breakfasts. We got the stay for breakfast package when we booked, which... More

Very nice hotel - all renovated! Great service! Very Clean!!!You can walk to several restaurants for dinner (convenient when on business!). Small indoor pool, nice bistro for breakfast - Starbucks coffee!!

I have stayed here on two occasions and both times I was happy with my visit. I was pleased to see the updated lobby but think that the rooms are ready for a refresh. The gym is updated and the pool (though I didn't swim in it) looked to be pretty decent as well. They do have free coffee (reg... More

We checked in on a business trip on the Monday that Hurricane Sandy was ravaging the east coast. Needless to say, the winds here were nasty as well. Lost power about 9:30 due to the storm. Staff had plenty of flashlights to pass around for the guests. Hall lights were on, but on battery, not generator. Room keys were the... More

The hotel lobby was nicely updated, the front desk staff great with directions and the room service personnel helpful, just don't try to get breakfast on a weekend morning. I ordered my french toast, then proceeded to wait, and wait, and wait. The rest of my party got their food, I asked twice where mine was, and was told it... More

I praised this place not long ago and looked forward to returning for the superior buffet breakfast. AND THE BUFFET IS GONE! Replaced by a glass counter and smile-free people churning up leaden eggs and sugar-packed side dishes! I guess it's back to the Town Place Suites directly behind the Courtyard, where you have a fridge and a microwave and... More

I have stayed here a number of times for both business and pleasure. The hotel has just been modernized in the lobby and I suspect that the rooms are following along soon too as many of the Courtyard properties are. The rooms are clean and tidy, and the bed was comfortable. For. Super busy hotel location the property is maintained... More

The hotel was spotless, modern and the woman at the desk when we arrived at 130 in the morning was so pleasant and extremely helpful. I will stay at this hotel next time I go to Ohio. We were in town for my fathers funeral and she pointed out there is a special rate for this so we saved more... More

Have stayed here through the years for business. The lobby looks great but the rooms are so tired looking. Plus the dust ruffle at the top of my bed is filthy. Dusty and dirty. Gross. Beds are so old and soft. Towels thin. Next time I will return to the Hilton Garden Inn at the Cleveland Airport. Not worth the... More