The staff here, especially the lady in the restaurant was so wonderful when the hotel and most of the town lost power during the storm. Andrea i think her name was managed to make coffee for us and had snacks put out in the lobby for guests to enjoy. It was an uncomfortable situation losing power but the way the... More

This is an older property. We only needed one night's stay and the price was good. The young lady at the front desk was pleasant and even called to make sure everything was OK in our room. Room was clean. Pillows where a little hard for my taste, but everyone is different. I wasn't expecting a 4-star, but was pleased... More

We asked for sheets for the fold out couch and was the lady at the desk said they didn't have any! I called down a few minutes later and she said she would have to go to the laundry room but refused to bring the sheets to our room. When my husband brought back the stack of linen it was... More

Stayed here for a business meeting held at this location last week. The "conference rate" was higher than anything I saw posted through the Best Western website (accessed after the fact). It would have helped if a breakfast had been included in the price, which was not the case. The conference room was smelled of cigarette smoke and, with thin... More

After my husband drove myself and our 3 children across 3 states we arrived at the hotel at midnight. The girl at the front desk rudely stated that she had just gotten here and didn't know anything about our reservation ( before she even looked at her computer ) After she checked, and found our reservation we asked if they... More

After reading the bad reviews I was not thrilled to be booking at this location. However it was not so bad. I am not to hard to please and that may have helped. My rate included the breakfast buffet. not the greatest , but OK. The dining room staff was top notch. front desk was OK. I would stay there... More

All the bad reviews. We found the service to be great. Sure, its a bit expensive but thats ok. We recently had a pipe burst in our house and without running water for quite some time. We checked in so that we could shower and then go home. However the room was so nice and comfortable we wound up sleeping... More

My husband and son were staying here due to working in the area. The price of the room was $105 a night but every week for the last 3 or 4 weeks I had to make not 1 call but 2 to 5 calls to get the price corrected. I would make reservations a week ahead of time and have... More

I thought the beds were hard and the pillows to fluffy, but my sister-in-law thought the beds were great and had the best sleep. I didn't like it that are faucet in the bathtub kept running. Of course we informed the front desk. One more thing...my mother was given a key to an already occuiped room. The family in the... More