I stayed for a week in this hotel when I was covering the Moore Oklahoma tornado. Now, don't worry, it wasn't in the tornado's path, or even close to it -- it was just the closest hotel I could find with room availability. This is a nice hotel. It's got all of the new Holiday Inn stuff -- really nice... More

Our room was clean and well appointed but unable to control the temperature. The room was too cool no matter how the thermostat was set. There is no heat at all in the bathroom. The hotel restaurant is closed from breakfast untill dinner. There is no complimentary coffee station in the lobby. The hotel staff were pleasant and accommodating but... More

I book hotels for our Lacrosse team at home and I had recently found a fabulous Holiday Inn in Mckinney, TX. I normally stay at an Express, but the hotel at Mckinney was so awesome that I chose to stay at a full Holiday Inn in Quail Springs for our Spring Break vacation. Upon arrival the lobby was nice and... More

Customer service at the front of the house was the worst! I had a small group of 8 rooms and everyone had different problems, one got checked into a room that was occupied, one had no toilet paper and requested some and the front desk person argued that he did have enough (what?) yes it happened, on my way in... More

We had a great stay. Bid the room for $61. Arrived 15 minutes before check-in and our assigned room was not cleaned yet. They upgraded us to a king suite. It was very nice and quiet. Had breakfast buffet for $7. It was okay. Might order from the menu next time. Will definitely stay here again.

Stayed for one night on business and was disappointed. The hotel lobby is very nice, very modern. Upon check-in, the woman at the front desk was on her cell phone and told me about some of her personal life. Honestly, I don't want to hear that. There needs to be some level of professionalism. To use the internet in the... More

We enjoyed our stay here. Very nice facility and the rooms were clean and well-equipped. The only downside was our experience in the hotel restaurant for breakfast. The buffet was decent, but they didn't explain (until we had already fixed plates) that the kids eat free doesn't apply to the buffet. The kids had to order off the menu. They... More

We needed a room to stay in for a couple of nights while visiting family in Edmund. Through a Priceline bid we ended up at this hotel ($60 a night). Being new, the decor and furnishings in both the room and lobby had a nice and modern style. We were upgraded to a suite for free when we shared that... More

Loved the room .. Spacious clean and comfortable. Went to make coffee there was only decaf. Had breakfast buffet in the restaurant. The food was horrible. The sausage was overlooked , the gravy was too thin and the fruit was old.