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Hampton Inn Oklahoma City / Quail Springs

2.5 of 5
13500 Plaza Terrace, Oklahoma City, OK 73120
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Hampton Inn Oklahoma City / Quail Springs
Ranked #21 of 133 hotels in Oklahoma City
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48 reviews from our community

    Trip type
Traveller rating
    23
    10
    13
    2
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Date Rating
Top Contributor
76 reviews 76 reviews
13 hotel reviews
Reviews in 24 cities Reviews in 24 cities
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 6 May 2013

Stayed here this past weekend with our lacrosse team. The staff is outstanding. Very helpful and friendly. Our room was not serviced one day and they rushed up towels, soaps, and cups. They were very apologetic. I received an extended check-out upon request which was a relief since the games were making it difficult for us to check out at... More

Was this review helpful? Yes
See 4 more reviews by Kkgriff for Oklahoma City
TMIHospitality, Manager at Hampton Inn Oklahoma City / Quail Springs, responded to this review
8 May 2013

We apologize for the quality of services you received during your recent stay. We have reported the uncomfortable beds in your guest suite to our maintenance team. We will resolve the issue with our maintenance team and hope you will consider staying with us at again the next time you return to the area. Thank you! More

A TripAdvisor Member
4 of 5 stars Reviewed 3 May 2013

I enjoyed my stay at this hotel. The parking lots are well lit at night and you must have a key card to use the side doors after regular business hours. The management and staff take security very serious at this establishment. The room I stayed in was not only clean but smelled fresh. You can tell the house keeping... More

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Review collected in partnership with Hampton

Teresa C, General Manager at Hampton Inn Oklahoma City / Quail Springs, responded to this review
16 May 2013

Thank you for sharing your experience. The safety of our guest and team members is very important. It was a busy weekend for sure, thanks to all of those who came out to support the Oklahoma City Memorial Marathon. We look forward to seeing you again. Have a great summer! More

Edmond, United States
1 review
4 of 5 stars Reviewed 25 April 2013

Great location - Manager Dawn was very accomadating and helpful, staff is very friendly. Breakfast area was great and Breakfast Host were great.. Beds are not very comfortable - but everyone has thier own preference on beds. I was here 3 weeks and really do not have any complaints.

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Review collected in partnership with Hampton

Teresa C, General Manager at Hampton Inn Oklahoma City / Quail Springs, responded to this review
16 May 2013

Thank you for choosing the Hampton Inn. We appreciate your taking the time to share your comments and we hope to see you again soon. More

Borger, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 19 April 2013

I have to say that the staff at the Hampton Inn were fabulous!! We were having our daughter's wedding reception at a venue close to this hotel and had a lot of family coming in and the staff went above and beyond the call of duty for each of us and we are thankful. They had warm cookies waiting for... More

Was this review helpful? Yes 1
Teresa C, General Manager at Hampton Inn Oklahoma City / Quail Springs, responded to this review
25 April 2013

Thank you for allowing us to be a part of this most special occassion. We wish the new couple a lifetime of happiness and blessings. We look forward to seeing you again soon! More

Yukon, Oklahoma, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 12 April 2013

We had a tragic death in the family and I used award points to put my Step Son and his family up for almost a week here and they were just wonderful to them. It was very close to Mercy Hospital and they took great care of them. They said the hospitality was wonderful. I thank this Hampton from the... More

Was this review helpful? Yes 1
Teresa C, General Manager at Hampton Inn Oklahoma City / Quail Springs, responded to this review
25 April 2013

We are so sorry that your family gathering was not under more pleasant circumstances. Please accept our condolences for your loss. It was our pleasure taking care of your family! More

Lavaca, Arkansas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 29 March 2013

I travel to OKC frequently and I always stay at the Quail Springs Hampton Inn. It is the best bang for the buck in the area. Very comfortable and a great price. The breakfast is good. The parking and access to parking is well above average and it is in a great location.

Was this review helpful? Yes 1
Teresa C, General Manager at Hampton Inn Oklahoma City / Quail Springs, responded to this review
25 April 2013

Thank you for taking the time to sharing your thoughts on your recent stay. We look forward to seeing you again soon, until then…..safe travels More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 26 March 2013 via mobile

I am on the road 1-2 nights each week and stay at Hampton Inns about 90% of the time. This hotel is the most professionally ran Hampton I stay at. The staff is very friendly and helpful with any requests I might have. The rooms are VERY clean and they have comfortable beds. Whenever I'm in the Oklahoma City area... More

Was this review helpful? Yes 1
Teresa C, General Manager at Hampton Inn Oklahoma City / Quail Springs, responded to this review
29 March 2013

Dear BJC628 Thank you for taking the time to share your experience with others. There is no opinion of our hotel that is more important than that of our guest. We look forward to seeing you again soon. We wish you safe travels and an amazing day! More

Highlands Ranch, Colorado, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 24 March 2013

We arrived early in the day and they were able to give us a room right away. Staff was very friendly and courteous. I had a plumbing issue and it was resolved right away. They even left a business card that they had completed the work, along with a chocolate hammer! Beds were very comfortable.

Was this review helpful? Yes 1
Teresa C, General Manager at Hampton Inn Oklahoma City / Quail Springs, responded to this review
29 March 2013

Dear Heather M, Thank you for letting us know that you enjoyed your stay at The Hampton Inn Quail Springs. As an employee owned and operated hotel, your satisfaction is the most important priority. Come back and see us again soon. From the team at Hampton Inn Quail Springs, have a wonderful day! More

Owasso, Oklahoma
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 12 March 2013

Great location, very clean rooms and very nice employees! Breakfast was just ok, but we werent paying for a 5 star resturant. Only thing we might want to add was the pool might have had a "little" too much chlorine. We would definitly come back if we were traveling in this area again.

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Teresa C, General Manager at Hampton Inn Oklahoma City / Quail Springs, responded to this review
29 March 2013

Dear Val E, Thank you for taking the time to share your experience. Seeing our hotel through the eyes of our guest is the most important view. We take each comment and suggestion very seriously to ensure that all our guest have a comfortable stay. We hope to see you again soon, safe travels. More

Leavenworth, Kansas, United States
1 review
2 of 5 stars Reviewed 11 March 2013

The room door was unlocked and standing ajar after checking into the hotel. The room did not contain a TV remote. Management moved me to another room and refunded $10.00 of the room charge. Second room had a TV remote but the Time Warner Cable system worked only infrequently the entire evening. Room was clean; beds confortable; Heater/A-C was relatively... More

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Teresa C, General Manager at Hampton Inn Oklahoma City / Quail Springs, responded to this review
29 March 2013

Dear LindaN1917, Thank you for taking the time to share you comments. I am pleased that we were able to make this right with you and hopefully you will come back and see us. We appreciate your time and thank you for sharing your comments. More

 
 
 
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Additional Information about Hampton Inn Oklahoma City / Quail Springs

Also Known As:
Hampton Inn Oklahoma City / Quail Springs Hotel Oklahoma City
Hampton Inn Oklahoma City / Quail Springs Hotel
Hampton Inn Oklahoma City
Oklahoma City Hampton Inn
Address: 13500 Plaza Terrace, Oklahoma City, OK 73120
Phone Number:
Region: United States > Oklahoma > Oklahoma City
Amenities:
Business Centre Fitness Centre Free Breakfast Swimming Pool Wheelchair access
Hotel Style:
#14 Business Hotels in Oklahoma City
#15 Family Hotels in Oklahoma City
Price Range: $
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Business travelers and vacationers alike will want to find a hotel in Oklahoma City that offers modern conveniences and impeccable service. Look no further than the Hampton Inn Oklahoma City-Quail Springs hotel. We're conveniently located in northern Oklahoma City across from the popular Quail Springs Mall. Commune with the animals at Oklahoma City Zoo...get an adrenaline rush at Frontier City Theme Park...or enjoy a stroll through historic Bricktown. ... more   less 
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Hampton Inn Oklahoma City / Quail Springs
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