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All 87 Tulsa hotels »

Hyatt Regency Tulsa

3.5 of 5
100 East Second Street, Tulsa, OK 74103 (Formerly Crowne Plaza Hotel - Tulsa)
Hotel amenities
Ranked #40 of 87 hotels in Tulsa
3.5 of 5 stars 70 Reviews
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70 reviews from our community

What travellers say about this hotel
  • Crowne Plaza(6)
  • Very nice(5)
  • BOK center(5)
  • Parking garage(4)
  • Great location(3)
  • Pool area(3)
  • Daily grill(3)
  • Priority Club(3)
Traveller rating
    18
    12
    25
    12
    3
Only show reviews for Family (7) | Couples (13) | Business (34)
Date Rating
ChadInOKC
Contributor
14 reviews
3 of 5 stars Reviewed 17 February 2012 NEW

My wife had a hard time finding the front desk. Its on the 2nd lower level up the escalator. Once there, they checked us in as the wrong name. We were given keys to someone else's room. We ended up walking in on another guest who had our same last name. We went back to the front desk, and they... More

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rp-yp
San Mateo, California
Senior Reviewer
6 reviews
3 helpful votes
4 of 5 stars Reviewed 13 February 2012 NEW

Stayed three nights in December '11 and one night in January'12 and gave the hotel a Very Good rating. Yes, the rooms may not be like a brand new hotel but it was still a pleasant stay. No hot water issues and I got the room that was requested. The only real issue is you must request a room away... More

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Jeff Keeley, General Manager at Hyatt Regency Tulsa, responded to this review
14 February 2012

Thank you for the kind words regarding the hotel. We truly appreciate it. We are working on reducing the elevator noise. We should have a solution soon. Thank you again for the kind words and comments about our proximity to the BOK Center. We are the place to stay for concerts and events. Sincerely, Jeff Keeley General Manager 918-560-2204 More

Graygab1
Texas
Contributor
11 reviews
13 helpful votes
4 of 5 stars Reviewed 8 February 2012

This was my second stay at this hotel in less than 6 months. 2 night stay was booked on Priceline.com for $45/night. No problems for me in room 1037. No mold, no mildew. The shower, sink, and toilet worked as expected. The shower got nice and hot with excellent water pressure. The bed was very comfortable and I slept well... More

Was this review helpful? Yes
Jeff Keeley, General Manager at Hyatt Regency Tulsa, responded to this review
9 February 2012

Thank you for the kind review regarding your recent stay with us. We appreciate your observations and kind words. We hope to see you again on you next visit to Tulsa. Thank you, Jeff Keeley General Manager 918-560-2204 More

Travel7YYZ
Toronto
Senior Contributor
31 reviews
11 helpful votes
3 of 5 stars Reviewed 3 February 2012

Nothing stellar - surprised being a Hyatt. Rooms not well insulated for sound. Twice in four days had to wait ten minutes for warm, if not hot, shower water. No robes. The night we arrived, many were not permitted to check in until after 17.00, some as late as 19.30. Heard various excuses from computer to lack of staff. One... More

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Jeff Keeley, General Manager at Hyatt Regency Tulsa, responded to this review
9 February 2012

Thank you for your review. I apologize for the issues you expereinced during your conference. We were not as prepared as we should have been for the large check-in and I do apologize for that. We have put action plans in place to ensure that we do not allow this to occur again. Thank you again for the feedback and... More

daisydollar
Little Rock, Arkansas
Contributor
16 reviews
5 helpful votes
5 of 5 stars Reviewed 30 January 2012

From the moment that you walk in the door, you are treated like their "most important guest". We felt very welcome. The staff were so very helpful. Even with directions to places around the city. The only draw back was the parking. I would absolutely stay there again. More

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Jeff Keeley, General Manager at Hyatt Regency Tulsa, responded to this review
9 February 2012

Thank you for the great comments regarding our hotel. We truly appreciate them. Please introduce your self on your next visit to Tulsa. Thank you, Jeff Keeley General Manager 918-560-2204 More

MikeW82834
Woodbridge, Virginia
Contributor
13 reviews
4 helpful votes
3 of 5 stars Reviewed 14 January 2012

To me this was a typical Hyatt-putting on airs while failing to provide the basics. The grandure of the lobby doesn't mean much to me when the best I can get is a lukewarm shower at 9pm (even after letting the water run for ten minutes). I only have a couple of 'needs' when I am traveling-a quite room, a... More

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Gina T
Sapulpa, Oklahoma
Contributor
15 reviews
2 helpful votes
2 of 5 stars Reviewed 3 January 2012

We had stayed at this hotel about 10 years ago and it was much better then it is now. As long as you’re in the main lobby the decor is nice but the halls are sloppy painted this bad neon yellow, rooms are what you can get at a Motel 6. We were told there was an indoor/outdoor pool. There... More

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Jeff Keeley, General Manager at Hyatt Regency Tulsa, responded to this review
4 January 2012

Thank you for yor feedback. I apologize for the issues in your room. I have forwarded these onto my management team and we will be addressing them. We are continually updating our property and paint in the corridors and guest rooms is part of that update. We will also be installing refrigerators and safes in the guestrooms in 2012. Thank... More

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zoomzoom79
1 review
2 of 5 stars Reviewed 2 January 2012

I stayed at the hyatt for new years party. When I checked in I noticed my room was for double beds. I had requested a king size bed and they made mention of that when I booked the room weeks in advance that they can't guarantee a king but she can note the request. How they decided he rooms is... More

Was this review helpful? Yes
Jeff Keeley, General Manager at Hyatt Regency Tulsa, responded to this review
4 January 2012

Thank you for your review. I do apologize that we did not meet your expectations. New Years Eve being a special event and wtih occupancy significantly higher than a normal evening,we try our best to get everyone's requests granted. Obviously this is not possible. We pre-block rooms the day before, and will change on the day of arrival if we... More

mercuriuso
Dallas, Texas
Senior Reviewer
8 reviews
1 helpful vote
4 of 5 stars Reviewed 31 December 2011

First off, this is not an extremely expensive hotel. The decor was nice and the hotel was quiet. The only complaint I would have was that the parking garage felt rather unsecured, but reception said there has been no issues to their knowledge. Note- that you will have to pay for parking there in addition to your room. Compared to... More

Was this review helpful? Yes
Jeff Keeley, General Manager at Hyatt Regency Tulsa, responded to this review
2 January 2012

Thank you for taking the time submit a review. We appreciate the kind words regarding our hotel. Our reception was correct, our parking garage is extremely safe. We have not had an issue with anything in years. Thank you again and have a great 2012. Jeff Keeley Hyatt Regency Tulsa 918-560-2204 More

M H
Atlanta, Georgia
Senior Contributor
30 reviews
6 helpful votes
2 of 5 stars Reviewed 20 December 2011
1
person found this review helpful

Rooms and bathrooms and sinks not clean! Coffee not refilled. Glasses not replaced with clean ones. Bedroom not even cleaned one day - had to call them in the evening to come clean it. You could hear people in the neighboring room, uh, having "fun". Barking dogs in room next door very annoying. Towels not replaced one day. People there... More

Was this review helpful? Yes
Jeff Keeley, General Manager at Hyatt Regency Tulsa, responded to this review
29 December 2011

Thank you for your review. I do apologize that your stay, especially housekeeping, did not meet your expectations. I do appreciate the kind words regarding our staff and restaurant. We will utilize this review for training to ensure that future stays exceed your expectations. I again apologize, thank you for your understanding and I hope to see you the next... More

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Hyatt Regency Tulsa Also Known As

  • Crowne Plaza Tulsa
  • Crowne Plaza Hotel Tulsa
Address: 100 East Second Street, Tulsa, OK 74103 (Formerly Crowne Plaza Hotel - Tulsa)

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