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All 22 Klamath Falls hotels

Shilo Suites Hotel Klamath Falls

3.0 of 5
2500 Almond St, Klamath Falls, OR 97601
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Shilo Suites Hotel Klamath Falls
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76%
Ranked #9 of 22 hotels in Klamath Falls
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88 reviews from our community

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Date Rating
Edinburgh, United Kingdom
Contributor
17 reviews 17 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 15 June 2013 NEW

Good location for overnight spot and great potential. Lovely staff but very poor organisation and management. Waitresses making trips to and from the kitchen without taking anything from any table, near empty restaurant but rushing around showing complete lack of any organisation or training - so sad to watch when willing staff are not given any direction. Nice quick breakfast... More

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Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 27 May 2013 via mobile

The bar closes @ 10 pm every night?! So much for fun on the weekend stay. The restaurant has one good waitress the other which we had was a dunce. Only one bartender who disappears who when ever it is busy. No music. On the hotel side, no extra pillow in the room no note pad to leave the staff... More

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Shilo I, General Manager at Shilo Suites Hotel Klamath Falls, responded to this review
29 May 2013

Dear jspeanut, Thank you for letting us know about your stay, we appreciate it. It sounds like we missed on every avenue with you, I’m so sorry. I will be discussing all of these issues with our Chef and staff as this is not how we treat our guests. I will also find out why there was no note pad... More

Scottsdale, Arizona, USA
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 22 May 2013

We drove from Tonapah,NV to Klamath Falls Or and arrived in light snow with in full exhaustion. The Shiloh Suites had a steam room and hot tub that soothed our aching bones, behinds and backs. We didn't use the indoor pool but other guests were enjoying it. The room was clean and the breakfast delicious. We will stop here again.... More

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Shilo I, General Manager at Shilo Suites Hotel Klamath Falls, responded to this review
29 May 2013

Dear azsonnie, Thank you so much for the kind words, we appreciate them. I’m so glad you had a relaxing time after your long day of travels. It sounds like we have made a new friend and that’s what we strive for! Thanks again and we hope to see you the next time you are in Klamath Falls. Sincerely, Sandi... More

Klamath Falls, Oregon
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 7 May 2013

Had to check in because then roads were closed due to snow. Had no problems, got a room right away. Clean, everything working order, great dinner in the retaurant. Morning was pleasant in their free breakfast area. I would recommend this as a great place to stay. I am a local person, but I would stay there again!

Was this review helpful? Yes 1
See 2 more reviews by LadyPackard for Klamath Falls
Portland, Oregon
1 review
3 of 5 stars Reviewed 29 April 2013

I was treated for my birthday and we stayed awhile. But on my birthday I was treated so rude by a staff member it ruined the whole experience, the front desk person liz treated us like we were dumb. She did not listen to our concerns, she kept cuttung us off in conversation. Customer service was not a concern for... More

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Shilo I, General Manager at Shilo Suites Hotel Klamath Falls, responded to this review
1 May 2013

Dear Carla S., Thank you for taking the time to let me know about your recent stay with us, I appreciate it! I would like to apologize to you as you did not receive the friendliness from our staff that we pride ourselves on, I am so sorry. I will be using this review as a training tool, so our... More

Grants Pass, Oregon
Contributor
16 reviews 16 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 22 April 2013

We stayed at this deluxe Shilo and loved our king suite with the view of the lake (west side of hotel). This hotel has many amenities: larger rooms with two TV sets, sitting area, kitchen area, and larger bathroom than you find in the average hotel or motel. We had plenty of room to spread out. The hotel has an... More

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See 4 more reviews by Writergal49 for Klamath Falls
Shilo I, General Manager at Shilo Suites Hotel Klamath Falls, responded to this review
24 April 2013

Dear Writergal49, Thank you so much for taking the time to write such nice things about your stay with us, we appreciate it! We are so glad that you enjoyed your stay and noticed all of the amenities that we offer. We get tons of comments about our ‘real keys’, I think people get a real kick out of them!... More

San Pedro, Ca.
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 11 April 2013

We stayed At this hotel, very nice and clean good stop it had a good location and a restaurant friendly staff I'm not going to do this anymore if u need 200 charectors I'm not interested I'm not going to write a book

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Shilo I, General Manager at Shilo Suites Hotel Klamath Falls, responded to this review
16 April 2013

Dear Slane22: Thank you for taking the time to write a review and for writing such nice things, we appreciate it. We sure hope to see you again if you travel to Klamath Falls! Sincerely, Sandi C General Manager More

Bakersfield, California
Senior Contributor
41 reviews 41 reviews
17 hotel reviews
Reviews in 18 cities Reviews in 18 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 4 April 2013

Nicest Hotel in Klamath Falls. (Some of this town is pretty sketchy). I have stayed at this hotel pretty much every year since it opened. It has very large nice rooms. With a seperate living room area. With pull ot sofa. And 2nd TV. (Great for the kids). Very nice on site restaurant and Bar. With a short walk to... More

Was this review helpful? Yes 2
Shilo I, General Manager at Shilo Suites Hotel Klamath Falls, responded to this review
8 April 2013

Dear otev915, Thank you so much for writing such nice things about of lovely hotel, we greatly appreciate it! I’m so glad you enjoyed your stay with us, which is our goal for all out our guests. We sure hope to see you again if your travels bring you back to Klamath Falls! Sincerely, Sandi C. Klamath Falls More

Hayden Lake, Idaho
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 14 March 2013

After driving from San Francisco, I was in need of a good night's sleep. Upon arriving at the hotel, I noticed a bus load of high school students. During the registration process, I was assured that we would be nowhere near the high school students, that they would be at the opposite end of the hotel. Well guess what, the... More

Was this review helpful? Yes 1
Shilo I, General Manager at Shilo Suites Hotel Klamath Falls, responded to this review
21 March 2013

Dear Dennis C, Thank you for your comments and I’m sorry that we did not meet your expectations during your stay. We try to accommodate all of our guests needs and I’m sorry that your visit with us was unpleasant. We have given all of our front desk staff extra training in hopes that this does not happen in the... More

Santa Clarita, California
Senior Contributor
47 reviews 47 reviews
16 hotel reviews
Reviews in 18 cities Reviews in 18 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 14 March 2013

Chose this hotel on a recent visit because it is dog friendly and we were forced to bring our dog with us on this trip. The rooms are clean and they give pet owners a room close to a side exit for ease of walking your dog. This is a "no frills" kind of hotel, two things you may want... More

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Shilo I, General Manager at Shilo Suites Hotel Klamath Falls, responded to this review
21 March 2013

Dear Mkteach, Thank you for your comments, I really appreciate them. I’m sorry that our amenities fell short in your room, this is not our standard. We are using your comments as a learning tool and I will make sure our team is aware of the issues in your room during your stay. We hope to see you and your... More

 
 
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Additional Information about Shilo Suites Hotel Klamath Falls

Also Known As:
Shilo Klamath Falls
Shilo Hotel Klamath Falls
Address: 2500 Almond St, Klamath Falls, OR 97601
Region: United States > Oregon > Klamath Falls
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#6 Family Hotels in Klamath Falls
Price Range: $
Hotel Class:3 star (3*)
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