Quite often I travel on I-5 from Portland to California and stop overnight somewhere near the Oregon-California state line. Because I got a late start on Sunday, October 16, 2011, I decided to stop for the night at the Best Western Garden Villa Inn in Roseburg. Perhaps because I didn't have a reservation, check-in was slower than usual, and I...
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Dear Guest,
Thank you for completing the survey regarding your recent stay at our property.
On behalf of our entire team, I would like to apologize for not exceeding your expectations. At Best Western we strive every day to provide a superior customer experience. I am sorry we weren’t able to do that for you. We will use the feedback...
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