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Hilton Garden Inn Eugene / Springfield

3.0 of 5
3528 Gateway Street, Springfield, OR 97477
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Hilton Garden Inn Eugene / Springfield
Ranked #3 of 16 hotels in Springfield
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133 reviews from our community

    Trip type
Traveller rating
    80
    45
    6
    0
    2
Date Rating
Orem, Utah
1 review
5 of 5 stars Reviewed 24 May 2013 NEW

I can't say enough good things about our stay there. Everyone who works there is amazing, from the housekeepers who made our beds with our own blankets in a unique way everyday, to the waitresses who befriended my kids, to the front desk staff who expressed genuine interest in my children and myself. They go the extra mile in every... More

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Tigard, United States
1 review
4 of 5 stars Reviewed 20 May 2013 NEW

Was just in for a volleyball tournament for one night. Checkin was quick, room was clean and the lobby was spotless. Hotel is also located next to some decent eateries and a mall so thats always a plus.

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Review collected in partnership with Hilton Garden Inn

Caitlin C, Director of Sales at Hilton Garden Inn Eugene / Springfield, responded to this review
23 May 2013

Dear Kevin L, We appreciate you taking the time to write a review on our property. It is always great to hear that a guest enjoyed their stay and location. We hope to have the chance to exceed your expectations on a future stay! Thank you, Caitlin Casey Director of Sales The Hilton Garden Inn Eugene/Springfield More

Longview, United States
1 review
4 of 5 stars Reviewed 17 May 2013

The staff is friendly, the rooms are clean and the beds are comfortable! The internet connections a pain but I would stay again! I have to say I was impressed to see that the pool had a lift chair for the handicap.

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Review collected in partnership with Hilton Garden Inn

Caitlin C, Director of Sales at Hilton Garden Inn Eugene / Springfield, responded to this review
23 May 2013

Dear Tami M, Thank you so much for taking the time to complete this Trip Advisor review of our hotel. We always love to hear positive feedback from our guests. We are one week away from a complete internet upgrade which will provide 3 times more bandwidth than our current internet, so hopefully this will no longer be an issue... More

los angeles, CA
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 11 May 2013

Everything was perfect. I would highly recommend this hotel to everyone. Location is great. Service and cleanliness were both first rate. The room was spacious and tastelfully furnishted. Good for singles, families and business travel. No complaints at all.

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Review collected in partnership with Hilton Garden Inn

Caitlin C, Director of Sales at Hilton Garden Inn Eugene / Springfield, responded to this review
21 May 2013

Dear travelmom39, Thank you for taking the time to complete this TripAdvisor review for our hotel. We appreciate you letting us know how we did! We hope that you consider staying with us for your next trip into the area. Thank you, Caitlin Casey Director of Sales Hilton Garden Inn Eugene/Springfield More

Dallas, TX
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 7 May 2013

When staying at a Hilton Garden, I don't think anyone confuses it with a Four Seasons but I was very pleasantly surprised. The hotels surrounding it are all dingy looking and old but this hotel was clean and very updated. The staff also had on their "A" game and were pleasant, courteous, knowledgeable and helpful. I could not have been... More

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Caitlin C, Director of Sales at Hilton Garden Inn Eugene / Springfield, responded to this review
8 May 2013

Dear SwimRunBike71, Thank you for taking the time to review our Hotel on TripAdvisor. I am so happy to hear that our property and staff exceeded your expectations. Our entire team will look forward to the chance to serve you again in the future. Thank You, Caitlin Casey Director of Sales Hilton Garden Inn - Eugene/Springfield More

Greensboro, United States
1 review
5 of 5 stars Reviewed 3 May 2013

I travel extensively in central Oregon. There is no better hotel in the Eugene area. Great location, spotless rooms, extremely professional staff, and a surprisingly good restaurant. A first class hotel.

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Review collected in partnership with Hilton Garden Inn

Caitlin C, Director of Sales at Hilton Garden Inn Eugene / Springfield, responded to this review
15 May 2013

Dear Eric J, We really appreciate you taking the time to write a TripAdvisor review for our property. I am very happy to hear that you enjoyed your stay and look forward to having you stay at our hotel again in the future. If there is anything that we can do for you to make sure that you next stay... More

Bonney Lake, United States
1 review
5 of 5 stars Reviewed 2 May 2013

My Lifegroup and I (4 adult women) came into Eugene for the Beth Moore Event at the Matthew Knight Arena. We tried to stay somewhere closer to the event but it was sold out. The Hilton reservationist found a room for us at Hilton Garden Inn. I'm not sure if I can explain in this box how "over the top"... More

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Review collected in partnership with Hilton Garden Inn

Caitlin C, Director of Sales at Hilton Garden Inn Eugene / Springfield, responded to this review
15 May 2013

Dear Carrie B, Thank you so much for taking the time to write this TripAdvisor review. We sincerely appreciate your feedback. Our staff strives to achieve this guest satisfaction and are happy it was apparent to you and your Lifegroup. We look forward to your stays in the future! Thank you, Caitlin Casey Director of Sales Hilton Garden Inn Eugene/Springfield More

Valencia, California
Senior Contributor
47 reviews 47 reviews
20 hotel reviews
Reviews in 25 cities Reviews in 25 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 1 May 2013

We stayed here for one night. I don't have one complaint about this hotel. the room was clean and it came with a refrigerator and microwave, the staff was friendly and for a busy weekend they were on top of it all. There are a couple shopping centers within walking distance.We only stayed for one night but it was a... More

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Caitlin C, Director of Sales at Hilton Garden Inn Eugene / Springfield, responded to this review
2 May 2013

Dear cassnsyd, Thank you for taking the time to review our Hotel on TripAdvisor. I am so happy to hear that you enjoyed your stay with us during the Eugene Marathon weekend. Our location is perfect for shopping at Gateway Mall and enjoying nearby restaurants. Next time you are in town, please take advantage of our breakfast or dinner in... More

Minnetonka, United States
1 review
4 of 5 stars Reviewed 25 April 2013

We were warmly welcomed to the hotel. We had an exceptional stay, and would recommend this hotel to anyone looking in the Eugene/ Springfield area. This location was central to both cities. Comfortable room and wonderful hotel.

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Review collected in partnership with Hilton Garden Inn

Greg T, Front Office Manager at Hilton Garden Inn Eugene / Springfield, responded to this review
27 April 2013

Dear Patrick D, We all really appreciate when our guests take the time to tell us how we did. It is always so good to hear that we were able to acheive our goal of making a guest feel right at home when they stay with us. If you are ever back in the Eugene/Springfield area please look us up... More

Bend, Oregon
1 review
5 of 5 stars Reviewed 23 April 2013

We had a wonderful convention at the Hilton Garden Inn in Springfield, OR. The facilities were beautiful, accomodations above expected, and most of all the staff were always answering "Yes" to our requests and were friendly - always going above the necessary to help us. It could not have been better.

Was this review helpful? Yes

Review collected in partnership with Hilton Garden Inn

Greg T, Front Office Manager at Hilton Garden Inn Eugene / Springfield, responded to this review
27 April 2013

Dear Judy J, Thank you for taking the time to review our Hotel on TripAdvisor. What you have described above is the epitomy of what we are all about at the Hilton Garden Inn - Eugene/Springfield. I am so happy to hear that we were able to make your stay WONDERFUL and I hope that we have a chance do... More

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Additional Information about Hilton Garden Inn Eugene / Springfield

Address: 3528 Gateway Street, Springfield, OR 97477
Phone Number:
Region: United States > Oregon > Springfield
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 16 hotels in Springfield
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The Hilton Garden Inn Eugene/Springfield hotel in Oregon is located just off I-5, less than 8 minutes from the University of Oregon campus, Autzen Stadium and 10 miles from the Eugene Airport (EUG). We are conveniently located near many area companies such as Peace Healths Sacred Heart Medical Center at RiverBend, Peace Health Laboratories, Symantec Corp, Weyerhaeuser and Georgia-Pacific. Nearby attractions to the Hilton Garden Inn Eugene/ Springfield include Alton Baker Park on the Willamette River, Lane County Fair Grounds, Gateway Mall and more than 30 local wineries. The Hilton Garden Inn Eugene/Springfield hotel features include the following amenities and services in order to anticipate, meet, and exceed the needs of our guests:- Exquisitely designed guestrooms and suites, all with the Garden Sleep System® adjustable bed, complimentary wireless HSIA, Herman Miller ergonomic Mirra® desk chair, 37-inch flat screen HDTV, microwave, refrigerator, coffee maker, iron/ironing board and hair dryer - The Great American Grill® Restaurant and Bar features breakfast, dinner and evening room service - An indoor pool and spa - A well-equipped Precor® fitness center - 24-hour Pavilion Pantry® - Complimentary 24-hour business center offering computer, printer, fax and internet access - Over 3,200 square feet of flexible meeting-banquet space, catering, full audio-visual equipment - A professional and well equipped sales and catering staff ready to meet your group and meeting needs. ... more   less 
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Hilton Garden Inn Eugene / Springfield
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