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Extended Stay America - Philadelphia - Bensalem Condominium Reviews, Bensalem

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Extended Stay America - Philadelphia - Bensalem

2.5 of 5
3216 Tillman Drive, Bensalem, PA 19020
Hotel amenities
Extended Stay America - Philadelphia - Bensalem
11 traveller photos
Ranked #1 of 2 Speciality lodging in Bensalem
4.5 of 5 stars 60 Reviews
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60 reviews from our community

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Date Rating
Philadelphia, Pennsylvania
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Clean and Refreshing”
5 of 5 stars Reviewed 21 April 2013

I must say that this is one of the cleanest hotels that I have stayed at in the last few years. I only travel, maybe once or twice a year. I have read the reviews and was not dissapointed. From the time I walked into the door and was greeted at the front desk, I was treated like royalty. The... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Philadelphia - Bensalem, responded to this review
24 April 2013

It is so rewarding to read that you had a wonderful stay with us. Thank you for your comments. I'm so pleased to hear that our staff was exceptional. It means a lot to us all to receive comments like yours. Once more, thank you for posting your review. We look forward to having you visit with us again in... More

Philadelphia, Pennsylvania, United States
1 review
“The Best”
5 of 5 stars Reviewed 1 April 2013

I love this freaking hotel, been here twice in less than 3 mnths. And coming back on the 26th of April for my birthday. LOVE LOVE LOVE YOUR HOTEL :)) ! Josh is amazing as well, I need to put my application in as well lol !

Was this review helpful? Yes
Manager-TOH, Manager at Extended Stay America - Philadelphia - Bensalem, responded to this review
5 April 2013

Carly, Thank you so very much for your glowing review of Extended Stay America Philadelphia - Bensalem. Whenever I read comments like yours it always gives me such great pleasure especially the service you received from Josh. We know that our largest asset is our loyal base of customers like you, which is why we are so firmly committed to... More

Bridgewater, New Jersey
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
“Disgusting; Atrocious;”
1 of 5 stars Reviewed 27 March 2013

Don't stay here; From the moment you walk in the front door you realize that this is a truck stop with bedrooms. The smell, the grungieness, the cheap construction, the people that stay there. We started hearing "banging"noises upstairs at 1am and called the front desk - the guy said "it's probably just the pipes -go back to sleep!" At... More

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See 3 more reviews by njhome4u for Bensalem
Manager-TOH, Manager at Extended Stay America - Philadelphia - Bensalem, responded to this review
29 March 2013

I recently received a copy of your review of the Extended Stay America Philadelphia - Bensalem. Our company prides itself on providing great service and great rooms at great rates, which is why I was so disappointed to read your post. Please accept my most sincere apologies. As this hotel’s manager, I challenge our staff to continually improve the experience... More

Harrisburg, Pennsylvania
1 review
“great place to stay”
5 of 5 stars Reviewed 27 March 2013

buisness traveler has clean facility and a great staff will return local resturants nearby within walking distance quiet location short commute to downtown phila internet avail fitness room and the best grab and go breakfast just a short drive to a casino and other attractions

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Manager-TOH, Manager at Extended Stay America - Philadelphia - Bensalem, responded to this review
29 March 2013

David, I would like to personally thank you for taking time out to write about your positive experience at our Extended Stay America Philadelphia - Bensalem. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we are... More

Philadelphia, Pennsylvania
1 review
“Diamond in the Rough”
5 of 5 stars Reviewed 18 March 2013

Compared to the Marriott residential hotel, Extended stay America, Bensalem is absolutely wonderful. The price was very reasonable and the amenities are great. The room isn't the biggest but big enough for two and with the kitchen we saved even more money because we were able to cook. The free wi-fi, free Parkin, and complimentary breakfast are all bonuses other... More

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Manager-TOH, Manager at Extended Stay America - Philadelphia - Bensalem, responded to this review
29 March 2013

Stacie, Thank you for taking your valuable time to write such a nice review of you r recent stay at our Extended Stay America Bensalem location. We are proud to be a part of the premier lodging source for business and leisure travelers looking for a great room at a great rate and the comforts of home. It would, of... More

Key West, Florida
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Great place to stay!!!”
5 of 5 stars Reviewed 18 February 2013

I very much enjoyed my stay, the staff was excellent. When I needed some toothpaste and a razor I forgot, they brought to my room within minutes. The were very helpful with places to eat and visit. The manager Sharon, she was so awesome. Very knowledgeable about the area and most gracious and patient with directions. It was very clean... More

Was this review helpful? Yes 1
Manager-TOH, Manager at Extended Stay America - Philadelphia - Bensalem, responded to this review
12 March 2013

I would like to personally thank you for taking time out to write such wonderful things about your experience at Extended Stay America Philadelphia - Bensalem. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we are... More

Sicklerville
1 review
“Would recommend to anyone!”
5 of 5 stars Reviewed 18 February 2013

Just wanted to give a shout out to all the staff at this hotel! Our stay was business but turned out to be a pleasure! Hotel is very clean and satisfying the eyes! We are from out of town and didn't know our way around these parts. The manager surprised us and made a reservation for us at a nearby... More

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Manager-TOH, Manager at Extended Stay America - Philadelphia - Bensalem, responded to this review
12 March 2013

Jacki, Thank you for all the kind words and posting this review. It is so rewarding to read feedback such as yours as we strive to provide the highest quality of guest service. It seems we hit a home run in your case. It would be our delight and pleasure to have you stay with us on your future travels... More

Perkasie, Pennsylvania
1 review
“Great Stay”
5 of 5 stars Reviewed 17 February 2013

My stay was great, the Staff were friendly and polite....The rooms were clean and fresh, and my friend enjoyed the Fitness room they did a workout while we were there. Everything there made it for a great weekend.... Thank you to everyone there...

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Manager-PCH, General Manager at Extended Stay America - Philadelphia - Bensalem, responded to this review
18 February 2013

"I would like to personally thank you for taking time out to write such wonderful things about your experience at Extended Stay America Philadelphia - Bensalem. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we are... More

1 review
“Awesome stay !!”
5 of 5 stars Reviewed 17 February 2013 via mobile

I felt like I was at home it was so clean the staff were all helpful they even offered to take my luggage to my room for me.. I believe the manager s name was Sharon she was so very helpful thx I'd stay there anytime...!!Craig !!

Was this review helpful? Yes
Manager-PCH, General Manager at Extended Stay America - Philadelphia - Bensalem, responded to this review
18 February 2013

"Thank you so very much for your glowing review of Extended Stay America Philadelphia - Bensalem. Whenever I read comments like yours it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. As a member of the Extended Stay Hotels(sm) family,... More

1 review
“Avoid it like the plague :(”
1 of 5 stars Reviewed 17 February 2013 via mobile

Total Dump. $110 a night for a this fleabag hotel was a ripoff. I booked the room for my friends and I to crash in after a night at the nearby casino. I was embarrassed I setup the place. Totally dated rooms/baths/decor, lousy beds, pillows were the worst I've ever slept on. I couldn't avoid contact with the $0.50 shower... More

Was this review helpful? Yes
Manager-PCH, General Manager at Extended Stay America - Philadelphia - Bensalem, responded to this review
18 February 2013

"Thank you for taking the time to review your recent stay at Extended Stay America Philadelphia - Bensalem. Given our company's commitment to superior guest satisfaction, I was disheartened to read that your stay wasn't 100% satisfactory. Please understand how truly sorry I am. The experience you described is truly regrettable. We strive to ensure that our guests have an... More

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Additional Information about Extended Stay America - Philadelphia - Bensalem

Also Known As:
Extended Stay Bensalem
Bensalem Extended Stay
Address: 3216 Tillman Drive, Bensalem, PA 19020
Region: United States > Pennsylvania > Bucks County > Bensalem
Amenities:
Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Wheelchair access
Hotel Style:
Ranked #1 of 2 Speciality lodging in Bensalem
Price Range: $$
Hotel Class:2.5 star (2.5*)
Reservation Options:
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Extended Stay America - Philadelphia - Bensalem
3216 Tillman Drive
Bensalem, PA 19020
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