Service and staff were excellent. Pam is an extremely helpful service desk attendant. She went above and beyond what was to be expected. She made many fresh warm cookies for guests (which were amazing, btw), told us how to get to the nearest Pizza Hut, told us about a tourist attraction, and even offered to change our room when a... More

Well, this was our 2nd. Time at this location the first one was very good that's the reason why we choose to stay here for 2nd. Time, but what a surprise the service was very bad, first of all the 1st. Lady who received us for check in was very rude and we ask some questions and she was looking... More

This was one of the most organized, cleanest, and pleasant hotels we've ever stayed in. Front desk personnel were friendly and helpful (even after experiencing a power outage.) The room was very clean, very comfortable, and very quiet. The breakfast had everything you could ask for from a complimentary breakfast. We would HIGHLY recommend this hotel to anyone who is... More

One day stay. Not far from interstate but need to check directions. Pleasant surroundings. Hotel was very clean. King suite is roomy & comfortable bed. Yummy cookies on counter at check-in. Coffee & nutrigrain bars available in lobby.

The staff was so warm and inviting. You could tell the place was kept nice the outside landscape was very clean and pretty. Inside was just as nice. Clean and impressive. I enjoyed speaking with the staff and the one who checked us in Pam was even going in the back to make fresh cookies for the evening. The best... More

Stayed here while visiting Hershey and area! staff we ALL wonderful very helpful with dining options in the area.great breakfast(eggs, sausage gravy, bacon, sausage) menu varies Bacon on Mondays! We stayed for a week and would return in the future. they offer fresh baked cookies, snack bars, fresh fruit, coffee, tea, and Hot chocolate around the clock. with in minutes... More

Very clean very friendly staff. Hot water is actually hot unlike some other Carlisle hotels. The pool was clean and warm. I generally stayed at the Days Inn right down the road from there but i recently had a bad experience there so i thought ide try theis place and i will never stay anywhere else again.

This was my second stay in Carlisle, PA. Before I stayed at the Best Western and had a less than satisfactory experience. This time we stayed at the country inn and suites and it was wonderful! The rooms are spacious, the staff is friendly, the pool is present and small, the bed was comfy and the king suites were very... More

The staff at this place are just wonderful. They try to make sure that your stay is great. I needed pillows that were not feather and they got them for me. Somehow or other they had us down for a pet friendly room ( we have no pets), they found us another suite that would be good for us. Breakfast... More