The customer service at check-in and breakfast was top of the line. The hotel room itself was impressive and had a separate seating area with a comfy couch. The biggest negative was that the curtains didn't close to block out the street light that was right outside of our window. Still worth the stay as it was located in the... More

We booked on line and stayed for three nights. Staff was friendly and morning breakfast was hot and good with lots of selections. It was quite warm out when we were there but the hallways and elevator were extremely hot - guess they didn't want to turn on the air conditioning. The room itself was OK but certainly could have... More

Dark lobby that is not inviting. Service was ok - would like the front desk person to at least stand up when I come in. Room was alright - it wasn't dirty or dingy or anything wrong but was not wowwed in the least. I was up and gone before breakfast was served and was glad that I was. It... More

We stayed at the hotel for 2 nights. The free breakfast in the morning was nice and we found the front desk staff to be very helpful. The bathrooms were very small, and I would prefer to stay in larger hotel rooms. There were only 2 of us, but if you have kids, you would want to stay at a... More

My friend and I went for a little weekend trip to just get away for the weekend. When we arrived the property looked pretty new so I figured this is going to be nice. Front desk staff was wearing street clothes and I wouldn't have know they worked there unless they were sitting behind the desk. Lobby was pretty dark.... More

Stayed here for 3 nights and I think I would stay again if I brought my own pillows. The mattress was quite hard which gave my husband a backache. The pillows were very mushy and soft and I prefer firm. The room was clean but older. We had a small fridge, microwave, hair dryer, coffee maker and safe. There was... More

We took advantage of a special this hotel was offering for a one-night stay with a complimentary breakfast and two tickets to Sight and Sound on December 15th. The room was very nice (although the bathroom set-up a little awkward). The bed was comfortable and the hotel very clean. The front desk staff (David and Katie) were very accommodating. Sales... More

We traveled to Strasburg for the Thomas the Train weekend and stayed here because we have had nice experiences with comfort Inn. This property did not disappoint us. We had a very nice night stay and would definitely return. The man at the front desk when we checked in was extremely helpful and kind. I wish I could remember his... More

I was coming to PA to take a quick visit with my daughter who is a college sophomore at a local college in Lancaster. I have made many trips and I have stayed at other properties in the area, so I will be more proactive about writing reviews in a timely fashion. I checked in with my mother at this... More