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Scranton Fairfield Inn

2.5 of 5
949 Viewmont Drive, Dickson City, PA 18519
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Scranton Fairfield Inn
Ranked #4 of 4 hotels in Dickson City
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54 reviews from our community

    Trip type
Traveller rating
    11
    23
    17
    2
    1
Date Rating
Dover, Delaware
Top Contributor
64 reviews 64 reviews
14 hotel reviews
Reviews in 27 cities Reviews in 27 cities
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 24 April 2013

We visited the Scranton area last weekend for a leisure weekend. Checking into this hotel was a great experience as it took less than a minute! Never before has this happened at any hotel. The room was nice and comfortable typical of a Marriott hotel, it was easy to get on the turnpike as well as close to a shopping... More

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Chelsea C, Manager at Scranton Fairfield Inn, responded to this review
29 April 2013

Thankk you for your review! We appreciate you taking time to write about us and are happy that you enjoyed your stay. We take pride in upholding high cleanliness and guest service standards and are happy that you enjoyed your stay with us! We hope to see you again! More

Central PA
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 21 April 2013 via mobile

Stayed here for a nearby wedding. We are familiar with the area, and chose the Fairfield due to its location and relatively good price for the weekend. Check in was easy, and all staff courteous and helpful. The room size was a little on the small size.....two adults and two children felt a little claustrophobic by morning. As the prior... More

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Chelsea C, Manager at Scranton Fairfield Inn, responded to this review
23 April 2013

Thank you for taking time to review our hotel! We appreciate all feedback. We're glad that our guest service and cleanliness fulfilled your expectations. We hope you enjoyed your visit to Scranton and that you'll consider staying with us again! More

Holbrook, NY
Senior Contributor
47 reviews 47 reviews
14 hotel reviews
Reviews in 30 cities Reviews in 30 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 11 April 2013 via mobile

I am in agreement with a prior reviewer that this hotel is not quite up to what I would expect for a Marriott Fairfield property. There are a few positives I will get to first... 1. Great quality WiFi coverage. This is a rarity in most hotels. If you are a frequent traveller, you know that most properties offer token... More

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Chelsea C, Manager at Scranton Fairfield Inn, responded to this review
15 April 2013

Thank you for your review. We appreciate you taking time to write about us. We are happy that you were pleased with our wi-fi coverage and room cleanliness. We will address the neutral and not so great parts of your review with our housekeeping and maintenance teams to make sure that we fix them. Thank you again. More

Adirondacks NY
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 8 April 2013

This was a last minute stay. We traveling back from Easter break and very tired . Saw the Fairfield from the highway and said lets give it a try. When I entered the hotel I saw . That there was youth basketball team watching the NCAA game in the lobby . The girl at the desk also told me. A... More

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Chelsea C, Manager at Scranton Fairfield Inn, responded to this review
15 April 2013

Thank you for your review! We appreciate you taking time to write about us. We are happy that you enjoyed your stay with your family and hope that we will see you again next time you are passing through our area! More

Morristown, New Jersey
Top Contributor
70 reviews 70 reviews
38 hotel reviews
Reviews in 36 cities Reviews in 36 cities
47 helpful votes 47 helpful votes
2 of 5 stars Reviewed 21 February 2013

I am Marriott Platinum Elite, and stay at fairfields very often. This one is not up to the normal standards. The hotel is behind a mall, and not in a bad area, but it is not convenient to walk to the mall or restaurants. The breakfast room was small and crowded. The elevator was filthy inside. The room was a... More

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Chelsea C, Manager at Scranton Fairfield Inn, responded to this review
25 February 2013

We apologize that we did not meet your expectations. We take cleanliness very seriously and will be addressing your housekeeping issues in our public areas to our housekeeping team in order to ensure that they are well maintained. We also apologize that you weren't given a complimentary upgrade if it was available and will address this with the front desk... More

tobeor82b
Senior Contributor
44 reviews 44 reviews
30 hotel reviews
Reviews in 35 cities Reviews in 35 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 19 January 2013

The actual hotel was located at 949 Viewmont Dr in Scranton. The bed was soft and the room was clean. The people at the front desk were extremely helpful. Coming into the hotel with baggage is a little tough as you have to open a single pain door and manuever your luggage in the door. The breakfast was ok, not... More

Was this review helpful? Yes 1
Chelsea C, Sales Coordinator at Scranton Fairfield Inn, responded to this review
6 February 2013

Thank you so much for your review! We take great pride in delivering superb customer service and ensure that we keep our cleanliness expectations high. We hope that you will stay with us again in the future! More

Columbia, South Carolina, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 19 December 2012

Pleasantly surprised with this hotel! 12 hour driving day, looked to stay in Scranton without any solid plans as to where we would stay. We vaguely knew the area around the mall from a previous trip, so we started there, browsing hotel listings on a smartphone. Found this hotel on Expedia for 20% off for the night, so we took... More

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Chelsea C, Sales Coordinator at Scranton Fairfield Inn, responded to this review
14 January 2013

Thank you for your review! We're happy that you had a pleasant experience with us and hope that you stay with us next time you need a room in Northeastern Pennsylvania. More

Douglassville, Pennsylvania
Senior Contributor
41 reviews 41 reviews
Reviews in 29 cities Reviews in 29 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 29 October 2012

Had a two day stay at this hotel.....excellent choice....clean rooms, nice pool, excellent staff....great continental breakfast. located almost in a mall....so there is lots to do.....many restaurant choices.. I would return if I were in the area again. Felt hotel was very safe!!

Was this review helpful? Yes
Chelsea C, Sales Coordinator at Scranton Fairfield Inn, responded to this review
26 November 2012

Thank you for your response! We take pride in keeping our cleanliness standards high. We hope you will stay with us the next time you are in our area! More

Syracuse, New York, United States
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 8 October 2012

The Marriott brand has always been my first choice of hotels when I travel for the simple reason that it is clean. I've stayed at the JW Marriott right down to their low budget hotel like the Fairfield Inn and Townplace Suites and all seem to have the same standards of cleanliness. Rooms smelled fresh, clean and up to date.... More

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Chelsea C, Sales Coordinator at Scranton Fairfield Inn, responded to this review
26 November 2012

Thank you for you review! We are happy that you found your stay comfortable and will look into getting correct directions on our website! More

Pennsylvania
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 26 July 2012

A typical older Fairfield Inn, no surprises there, but despite very pleasant and helpful front desk staff, the hotel could do no better than an overall average due to a much needed overhaul and refurbishing. In particular, the base of the bath tub was so worn out that where you would stand for a shower looked permanently stained, so much... More

Was this review helpful? Yes
See 3 more reviews by Retired62 for Dickson City
DicksonCity, Manager at Scranton Fairfield Inn, responded to this review
4 August 2012

Thank you for you review. We do work hard to upkeep our hotel. We will follow up with maintenance issues such as the ones you have listed. I do apologize for the tub surface being worn off. We do make sure all the tubs are cleaned. I am glad that you found the staff helpful and pleasant. More

 
 
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Additional Information about Scranton Fairfield Inn

Also Known As:
Scranton Fairfield Hotel
Scranton Fairfield Hotel Dickson City
Fairfield Dickson City
Fairfield Inn Dickson City
Dickson City Fairfield Inn
Dickson City Fairfield
Address: 949 Viewmont Drive, Dickson City, PA 18519
Phone Number:
Region: United States > Pennsylvania > Dickson City
Amenities:
Business Centre Free Breakfast Free High-Speed Internet Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 4 hotels in Dickson City
Price Range: $$
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
The Marriott Fairfield Inn of Scranton PA awaits you! Our Fairfield Inn provides you with just the travel experience you are looking for. We are conveniently located off I-81 at exit 190, within the heart of Northeastern Pennsylvania. We are 5 miles from downtown Scranton and surrounded by a variety of restaurants and several local companies, including Tobyhanna Army Depot, CPG International, Procter and Gamble, and Sandvik. You'll have access to many local attractions, NBC's "The Office" Tour, Great Escape IMAX, Viewmont Mall, Steamtown National Historic Site, PNC Field, Sno Mountain, and Mohegan Sun Casino. From complimentary deluxe breakfast buffett, to our Marriott luxury bedding every stay is a great value. Stay connected with complimentary wireless high-speed Internet access and experience the convenience of an indoor pool and Whirlpool. Our fresh baked cookies upon arrival and complimentary coffee in the morning are the kind of personal touches that will make you want to return. ... more   less 
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Scranton Fairfield Inn
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